Zurikami review for Stamped Product Reviews & UGC
March 22, 2022
I cannot rate the is app 5 star because the lack of support make it difficult for me explore the features and to confirm the app works with our website theme. I sent the developer a request 4 days ago and the only help with 1 part. I am still waiting for them to respond to my second query, which is to help with the badges not showing on the collection. Their support needs a big development.
Hey Zurikami team, We wanted to apologize for the recent longer than usual wait times for support, and offer our humble regrets for keeping you waiting as you try and get set up. We're expanding our team in order to keep our response time to the high standards you've come to expect from our support, and we'll look forward to faster responses going forward! I can see Kaushik has found and responded to your request, and that your star rating badge is now displayed prominently on your site! Hurray! I think we need a bit more information in order to complete your other requests so please let us know on your open support ticket and we'll be happy to help. Thanks again for your feedback here, and do let us know if there's anything else we can do to support you.
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