Comfort Cards review for Stamped Product Reviews & UGC
April 22, 2022
The customer service from this app is appalling. Google reviews feature didn't work despite paying for the upgrade and attempts to get it fixed came with no effective response. Also be careful when changing up and down plans, they don't give you the remainder of your month, instead they charge you straight away, very dodgy.
Hi there Comfort Cards team, I've reached out to you on the ticket you have open regarding Google Reviews, and we'll be upgrading you to the correct plan free of charge for the next three months! We are always happy to adjust your invoice to account for any plan changes in the future so please don't hesitate to ask. The Google Reviews can take some initial configuration and we're already working on that with you in your ticket. Thank you for your review as it hold us accountable to high standards we set for our support. We're expanding our team to keep up with the rising demand from our merchants. We want to ensure all of our merchants get the swift service they are accustomed to at Stamped.
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