The Silver Stork Company review for Stamped Product Reviews & UGC
Aug. 19, 2024
Update - August 20204: My product reviews wasn’t showing in my store and I had no idea why. I reach out to the Stamped team on a weekend when I discovered the problem, i wasn’t expecting a reply until the following week, James got back to me started investigating the problem. The issue was that I’d updated my theme and the Stamped script hadn’t transferred across. Within 24 hours James had fixed the problem and my reviews are now showing again. I wasn't receiving replies to my support requests, for some reason, until someone from the team reached out to me directly and got to the bottom of the issue. The Stamped team had their app installed within hours of me sending a request as I couldn't do it. I look forward to using the app as I like the automatic/scheduled review messages customers will get.
Hi there Silver stork team, It looks like you might be missing our responses to your support tickets! I had a look and see that we have answered every ticket you have raised within hours of their creation. This leads us to suspect our responses might be hidden in a spam or marketing folder? I've reached out directly to make sure we can get you the support you need!
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