Popi Hair review for Stamped Product Reviews & UGC
Aug. 9, 2022
This is the WORST review app you could ever download. Don't make that mistake. I have been using their app for the past 1 year at least and I found out the customers can't even upload their video unless I upgrade to a "business" plan which cost 3 times more than the competitors app. Secondly, you can't put the same review for several products. And lastly, they are simply NOT AVAILABLE when you need help.
Hey there Popi Hair team, It looks like you're referring to a support ticket you created 2hrs ago. Blake is on it and should have a response to you soon! While we do not have live support, we do promise a first response time of 12hrs for email and more often our average first response time is between 3-4 hours! It sounds like you're referring to product grouping which we can definitely help with! We're happy to talk to you about your plan and your business' needs, but we do ask that you refrain from abusive language in your support tickets. Our tea is here to help and we want to keep our conversations respectful.
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