Autoketing Product Reviews
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Rating
4.3
feedback
83
chart
#13,826
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
13%
-
Less than a day
18%
-
Less than a month
29%
-
Less than a year
31%
-
More than a year
7%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its flexibility, ease of use, and helpful customer service. Many users appreciate the customization options available, the attractive design, and the positive impact on sales and customer confidence. The app is described as practical, user-friendly, and effective in enhancing the overall shopping experience for customers. However, there are a few negative reviews mentioning issues with pricing changes, lack of warning about changes, and some functionality concerns like the timing of review requests and occasional technical glitches.
Highlights
Review RSS Feed
All reviews
Oct. 24, 2023
This App can be flexibly configured according to your needs. If you encounter a problem, the customer service staff are also very patient and will help solve the problem immediately.
Thanks for your feedback. We're very happy when hearing that you're satisfied with our app. Please email us or start a live chat if you have any issues with the app.
July 26, 2023
It's a great app. The support team is very responsive to solve any issues. Overall very happy with the app.
Your review is our motivation for us to improve the service in the future. Thanks for leaving feedback and your recommendation. Contact our team if you have any questions or problems. Regards
March 27, 2023
Horrible. I was on the free plan, they stopped offering it so they want to charge $7.99 for a REVIEW APP. That's too much. I reached out and they said they would honor the free app for me because I had been a customer for so long and now they're going back on their word and removing it, so I'm done and getting another app that doesn't charge you to get reviews.
We apologize for the bad experience. We have changed the pricing plan. If you want to take data in our app, please message us. We will export your reviews and send you a CSV file.
Nov. 17, 2022
This app is good. We use it to enrich our customers' buying experience. Store customers have told us that it is easy to use. I recommend it to anyone who is considering implementing it.
Our team is very happy to see your feedback. Please chat with us or send an email if you need any support. We will help you as soon as possible. Best regards, Autoketing team
Sept. 16, 2022
The application is Great , attractive and practical, and the help service in it is wonderful and has many options, but it needs more development in editing comments
Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app. Please contact us if you have any problems. Regards
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