All reviews

Rating Breakdown

  • 5
    90% (214 ratings)
  • 4
    6% (14 ratings)
  • 3
    2% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (6 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 15, 2022

BASTANTE UTIL E INTUITIVA, ME GUSTA MUCHO SU FUNCIONALIDAD VALE LA PENA INSTALARLA DE MOMENTO ME A FUNCIONADO MUY BIEN

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

It's very great that you spend your time leaving a review. We love it a lot. Our team is always ready to help you with settings. If you have any issues with our app, please feel free to contact us. Sincerely, Autoketing team

4 / 5 Share

Feb. 17, 2022

I used this app to help with reviews. Seems to integrate great however some minor bugs in terms of settings of the pop-up review.

Using app

21 days

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for your feedback. We will take a look at your popup review to find the bugs. Please check your email inbox because we have sent a request to support you. We want to solve even minor issues. Please feel free to contact us if you have any questions.

4 / 5 Share

Feb. 1, 2022

Easy to set up and easy for customers to use, no locked features, email campaigns. Very nice simple design. The only thing I don’t like is that the Max time you can choose to send an email requesting a review is 1 hr. after they purchase I would prefer to send the request at least 2 weeks out after they have received and have actually been able to use my product. Getting an email 30mins-1hr after they’ve purchased and hoping they remember to review isn’t ideal

Using app

13 days

Total reviews

1

Average rating

4.0

Developer Reply

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app. Please email or chat with us if you have any questions. We're ready to help you as soon as possible. Thanks

4 / 5 Share

Jan. 17, 2022

Slightly confusing layout but free and customizable for the not tech-savvy so it was what I was looking for.

Using app

43 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Our team is very glad that you spend your time rating our app. Your feedback makes our day. We're always ready to support you as you have any problems with our app. Please feel free to chat with us. Sincerely, Autoketing team

4 / 5 Share

Jan. 10, 2022

The app does a huge amount, for being a free app. The design of everything that displays on your site is beautiful. Importing reviews is much easier than other apps I've tried. The ONLY thing keeping me from giving a 5 star review is the fact that you can't customize the sales popups and they don't exactly do what they say they will. If you set it to ask recent buyers for a review of the product they purchase, it will pop up for every user showing them a product that is selected by the app - with no option to select a product yourself. You're also unable to customize the wording on the popup, and it's written like it came out of Google Translate. Other than that, the app is amazing and well worth the setup time. Highly recommend.

Using app

About 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for your feedback. We appreciate it a lot. It helps us to improve our app in the next version. You can change the default text on popups. We will send an email to instruct you. Autoketing team.

4 / 5 Share

April 24, 2023

Recently discovered that all my settings for email campaigns reverted back to default... so emails were going out to my customers WITHOUT my logo in the header, the way I set it up. I don't even know how many went out like that or how it got set back to default, as I haven't made any changes in months. Additionally, despite setting the "review request" email to go out 72 HOURS after someone places an order, the emails keep going out 30 minutes later, before orders have even shipped. This upsets my customers! I'm not happy with this app. It's easy to set up but it doesn't function properly. I wish I hadn't subscribed for the paid version, it hasn't been worth it.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your review. We try our best to support merchants. It'd be great that you like our app. Please contact us if you have any questions. We're ready to help you. Sincerely

4 / 5 Share

Nov. 23, 2021

Sono ancora in fase di test perchè appena scaricata. Applicazione facile da usare e molto funzionale.

Using app

About 1 hour

Total reviews

10

Average rating

4.6

Developer Reply

Grazie per la tua recensione. Spero che tu possa aggiornarlo a una recensione a 5 stelle dopo aver provato la nostra app. Siamo lieti di supportarti in qualsiasi momento. Grazie

4 / 5 Share

Oct. 28, 2021

I'm still trying to figure this app out. Which is my only complaint...it's not as user friendly for someone like me who is not proficient in online retail as others are. It does seem like it will be a very useful app once I learn how to use it properly.

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your feedback. Our app is quite easy to set up features. If you have any questions or issues, please message or email us. We're pleased to support you. Regards,

4 / 5 Share

Oct. 18, 2021

I love this company . They have the best selection in doors! I ordered doors for my home and it was affodable and now looks beautiful

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Our team is very glad that you spend your time rating our app. Your feedback makes our day. We're always ready to support you as you have any problems with our app. Please feel free to chat with us. Sincerely, Autoketing team

4 / 5 Share

Aug. 16, 2022

I used this app to help legitimize my store and gain customers trust and it hasn't disappointed! This is a great app w/ awesome features and customize options. Definitely recommend!

Using app

Almost 2 years

Total reviews

5

Average rating

4.6

Developer Reply

Thank you for leaving a comment. Your feedback is priceless to us. Our team is always ready to support you as you have any problems with our app. Please feel free to contact us. Sincerely, Autoketing team

4 / 5 Share

Sept. 29, 2021

I liked how this reviews app worked and the interface is really clean and comfortable. Very good costumer service, i would suggest to improve and expand the options to change colors and all the customizable stuff!

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your review. We try our best to support merchants. It'd be great that you like our app. Please contact us if you have any questions. We're ready to help you. Sincerely

4 / 5 Share

Sept. 20, 2021

buena aplicacion pese a ser gratis, le faltan algunas características pero en general cumple lo que promete

Store

Mut

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your feedback. Can you tell us which features you want? We'll try to improve our app. We will contact you via email to ask about features. Your opinion helps us a lot. Regards,

4 / 5 Share

Aug. 20, 2021

we are using this app now for a while. support was really helpful and basically the app does what is says. only excempt is that you need to be aware of the right format for the csv import. besides, all working fine.

Using app

3 months

Total reviews

7

Average rating

4.3

Developer Reply

Our team is very glad that you spend your time rating our app. We're always ready to support you as you have any problems with our app. Please feel free to chat with us. Sincerely, Autoketing team

4 / 5 Share

July 24, 2021

Simple and great app !! Grateful to the quick help provided by the team to reposition the reviews according to the store theme. Just one recommendation, it would be really helpful and easy to use if there was a some UI itself to import the reviews along with csv option

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

We got your review and feedback. Thanks for leaving them. We will improve the import feature to make it better. Please wait for our update. Contact us if you have any issues or questions. Best regards