Autoketing Product Reviews

Feb. 1, 2022

Easy to set up and easy for customers to use, no locked features, email campaigns. Very nice simple design. The only thing I don’t like is that the Max time you can choose to send an email requesting a review is 1 hr. after they purchase I would prefer to send the request at least 2 weeks out after they have received and have actually been able to use my product. Getting an email 30mins-1hr after they’ve purchased and hoping they remember to review isn’t ideal

Jan. 17, 2022

Slightly confusing layout but free and customizable for the not tech-savvy so it was what I was looking for.

April 24, 2023

Recently discovered that all my settings for email campaigns reverted back to default... so emails were going out to my customers WITHOUT my logo in the header, the way I set it up. I don't even know how many went out like that or how it got set back to default, as I haven't made any changes in months. Additionally, despite setting the "review request" email to go out 72 HOURS after someone places an order, the emails keep going out 30 minutes later, before orders have even shipped. This upsets my customers! I'm not happy with this app. It's easy to set up but it doesn't function properly. I wish I hadn't subscribed for the paid version, it hasn't been worth it.

Oct. 18, 2021

I love this company . They have the best selection in doors! I ordered doors for my home and it was affodable and now looks beautiful

Aug. 16, 2022

I used this app to help legitimize my store and gain customers trust and it hasn't disappointed! This is a great app w/ awesome features and customize options. Definitely recommend!

Aug. 20, 2021

we are using this app now for a while. support was really helpful and basically the app does what is says. only excempt is that you need to be aware of the right format for the csv import. besides, all working fine.