Autoketing Product Reviews
Collect product review, UGC and rating to show social proof....
Rating
4.7
feedback
239
chart
#8,691
All reviews
Rating Breakdown
Nov. 15, 2022
BASTANTE UTIL E INTUITIVA, ME GUSTA MUCHO SU FUNCIONALIDAD VALE LA PENA INSTALARLA DE MOMENTO ME A FUNCIONADO MUY BIEN
It's very great that you spend your time leaving a review. We love it a lot. Our team is always ready to help you with settings. If you have any issues with our app, please feel free to contact us. Sincerely, Autoketing team
Feb. 17, 2022
I used this app to help with reviews. Seems to integrate great however some minor bugs in terms of settings of the pop-up review.
Thanks for your feedback. We will take a look at your popup review to find the bugs. Please check your email inbox because we have sent a request to support you. We want to solve even minor issues. Please feel free to contact us if you have any questions.
Feb. 1, 2022
Easy to set up and easy for customers to use, no locked features, email campaigns. Very nice simple design. The only thing I don’t like is that the Max time you can choose to send an email requesting a review is 1 hr. after they purchase I would prefer to send the request at least 2 weeks out after they have received and have actually been able to use my product. Getting an email 30mins-1hr after they’ve purchased and hoping they remember to review isn’t ideal
Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app. Please email or chat with us if you have any questions. We're ready to help you as soon as possible. Thanks
Jan. 17, 2022
Slightly confusing layout but free and customizable for the not tech-savvy so it was what I was looking for.
Our team is very glad that you spend your time rating our app. Your feedback makes our day. We're always ready to support you as you have any problems with our app. Please feel free to chat with us. Sincerely, Autoketing team
Jan. 10, 2022
The app does a huge amount, for being a free app. The design of everything that displays on your site is beautiful. Importing reviews is much easier than other apps I've tried. The ONLY thing keeping me from giving a 5 star review is the fact that you can't customize the sales popups and they don't exactly do what they say they will. If you set it to ask recent buyers for a review of the product they purchase, it will pop up for every user showing them a product that is selected by the app - with no option to select a product yourself. You're also unable to customize the wording on the popup, and it's written like it came out of Google Translate. Other than that, the app is amazing and well worth the setup time. Highly recommend.
Thanks for your feedback. We appreciate it a lot. It helps us to improve our app in the next version. You can change the default text on popups. We will send an email to instruct you. Autoketing team.
April 24, 2023
Recently discovered that all my settings for email campaigns reverted back to default... so emails were going out to my customers WITHOUT my logo in the header, the way I set it up. I don't even know how many went out like that or how it got set back to default, as I haven't made any changes in months. Additionally, despite setting the "review request" email to go out 72 HOURS after someone places an order, the emails keep going out 30 minutes later, before orders have even shipped. This upsets my customers! I'm not happy with this app. It's easy to set up but it doesn't function properly. I wish I hadn't subscribed for the paid version, it hasn't been worth it.
Thanks for your review. We try our best to support merchants. It'd be great that you like our app. Please contact us if you have any questions. We're ready to help you. Sincerely
Nov. 23, 2021
Sono ancora in fase di test perchè appena scaricata. Applicazione facile da usare e molto funzionale.
Grazie per la tua recensione. Spero che tu possa aggiornarlo a una recensione a 5 stelle dopo aver provato la nostra app. Siamo lieti di supportarti in qualsiasi momento. Grazie
Oct. 28, 2021
I'm still trying to figure this app out. Which is my only complaint...it's not as user friendly for someone like me who is not proficient in online retail as others are. It does seem like it will be a very useful app once I learn how to use it properly.
Thanks for your feedback. Our app is quite easy to set up features. If you have any questions or issues, please message or email us. We're pleased to support you. Regards,
Oct. 18, 2021
I love this company . They have the best selection in doors! I ordered doors for my home and it was affodable and now looks beautiful
Our team is very glad that you spend your time rating our app. Your feedback makes our day. We're always ready to support you as you have any problems with our app. Please feel free to chat with us. Sincerely, Autoketing team
Aug. 16, 2022
I used this app to help legitimize my store and gain customers trust and it hasn't disappointed! This is a great app w/ awesome features and customize options. Definitely recommend!
Thank you for leaving a comment. Your feedback is priceless to us. Our team is always ready to support you as you have any problems with our app. Please feel free to contact us. Sincerely, Autoketing team
Sept. 29, 2021
I liked how this reviews app worked and the interface is really clean and comfortable. Very good costumer service, i would suggest to improve and expand the options to change colors and all the customizable stuff!
Thanks for your review. We try our best to support merchants. It'd be great that you like our app. Please contact us if you have any questions. We're ready to help you. Sincerely
Sept. 20, 2021
buena aplicacion pese a ser gratis, le faltan algunas características pero en general cumple lo que promete
Thanks for your feedback. Can you tell us which features you want? We'll try to improve our app. We will contact you via email to ask about features. Your opinion helps us a lot. Regards,
Aug. 20, 2021
we are using this app now for a while. support was really helpful and basically the app does what is says. only excempt is that you need to be aware of the right format for the csv import. besides, all working fine.
Our team is very glad that you spend your time rating our app. We're always ready to support you as you have any problems with our app. Please feel free to chat with us. Sincerely, Autoketing team
July 24, 2021
Simple and great app !! Grateful to the quick help provided by the team to reposition the reviews according to the store theme. Just one recommendation, it would be really helpful and easy to use if there was a some UI itself to import the reviews along with csv option
We got your review and feedback. Thanks for leaving them. We will improve the import feature to make it better. Please wait for our update. Contact us if you have any issues or questions. Best regards