Autoketing Product Reviews  for Shopify

Autoketing Product Reviews

Collect product review, UGC and rating to show social proof....

Developer

Rating

4.3

feedback

237

Reviews

chart

#8,296

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    3%
  • Less than a month
    18%
  • Less than a year
    57%
  • More than a year
    16%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its flexibility, ease of use, and helpful customer service. Many users appreciate the app's ability to automate the review collection process and customize the review section to match their store's theme. Customer support is highlighted as responsive and efficient in resolving any issues that arise. However, there are a few negative reviews mentioning concerns about changes in pricing, difficulties with receiving test emails, and issues with reviews not showing up. Overall, the app seems to be highly recommended by users for its functionality and customer service.

Highlights

Positive customer service and support
Flexibility and ease of use
Automated review collection
Customization options
Mixed feedback on pricing and technical issues

Rating Breakdown

  • 5
    89% (212 ratings)
  • 4
    6% (14 ratings)
  • 3
    2% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 24, 2023

This App can be flexibly configured according to your needs. If you encounter a problem, the customer service staff are also very patient and will help solve the problem immediately.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback. We're very happy when hearing that you're satisfied with our app. Please email us or start a live chat if you have any issues with the app.

5 / 5 Share

July 26, 2023

It's a great app. The support team is very responsive to solve any issues. Overall very happy with the app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Your review is our motivation for us to improve the service in the future. Thanks for leaving feedback and your recommendation. Contact our team if you have any questions or problems. Regards

1 / 5 Share

March 27, 2023

Horrible. I was on the free plan, they stopped offering it so they want to charge $7.99 for a REVIEW APP. That's too much. I reached out and they said they would honor the free app for me because I had been a customer for so long and now they're going back on their word and removing it, so I'm done and getting another app that doesn't charge you to get reviews.

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

Developer Reply

We apologize for the bad experience. We have changed the pricing plan. If you want to take data in our app, please message us. We will export your reviews and send you a CSV file.

5 / 5 Share

Feb. 18, 2023

A fantastic product does exactly what I wanted it to do. Collects reviews and automates the process Customer support is great too.

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Our team is very glad that you spend your time rating our app. Your feedback makes our day. We're always ready to support you as you have any problems with our app. Please feel free to chat with us. Sincerely, Autoketing team

5 / 5 Share

Dec. 24, 2022

UZUN ZAMANDAN BERİ UYGULAMAYI KULLANIYORUM,SIKINTIYA DÜŞTÜĞÜM HER AN DESTEK EKİBİ SORUNUMU ANINDA ÇÖZÜYOR,BU İYİ PLANLANMIŞ BİR UYGULAMA,TÜM EKİBE TEŞEKKÜR EDİYORUM.

Using app

11 months

Total reviews

8

Average rating

5.0

Developer Reply

It's great that you choose our app to use for your store. Hope that it can help your business develop. We're always by your side to support you. Don't hesitate to contact us when you have any issues. Best regards,

All reviews

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