Amazon Reviews by Appio
The reviews for the Appio Shopify App are overwhelmingly positive, with users praising its seamless integration of Amazon reviews onto Shopify stores, easy installation process, efficient synchronization, and excellent customer support. Users appreciate the app's functionality, user-friendly interface, and the ability to import reviews effortlessly. The customer service team is highlighted for being responsive, helpful, and quick to resolve any issues. However, there are a few mentions of minor issues such as slow loading of reviews and the 'Powered by Appio' logo appearing on the site. Overall, Appio is highly recommended for its effectiveness in enhancing customer trust, boosting conversions, and providing a feature-rich review experience for Shopify store owners.
Review RSS feed
Support is not good. We have emailed twice, and never received a response. The app is ok, sometimes it doesn't pull reviews for all of our products. Also, there is no way to export reviews.
Hi, Thank you for taking the time to share your feedback. We're truly sorry to learn that your experience with our app and support did not meet your expectations. After reviewing your support history, we found that your most recent support conversation was replied to by our team. We wonder if it's possible that our latest replies may have been filtered into your Spam/Junk folder, as we did send responses to both of your recent support conversations. Regarding the issue you reported previously, our team resolved it and sent you follow-up notifications once the fixes were completed. Regarding review exports, whenever we receive an export request, we always prepare and send the export file right away. We remain happy to do so whenever you need another export in the future. If there's anything you still need assistance with, we'd be more than happy to help. Best regards, Amazon Reviews team
I've been looking for a solution to share my amazon real customer reviews on my Shopify, and none of it works well with my theme. Appio works perfectly and easy to install. Perfectly embedded my Shopify. Love it!!!
Great App. Lets us synchronize our amazon reviews with shopify only via a URL. So efficient and much easier then all the manual tools with CSV export. Such a gamechanger. Also great customer service. I spotted a technical error and the bug was solved within one day.
Helpful and friendly customer support. You got covered if you have any questions or encounter issues with the app.
Hi, Thank you so much for your kind words! We’re really glad to hear that you had a positive experience with our support team. If you ever have more questions or need assistance, feel free to reach out anytime. Best regards, Amazon Reviews by Appio team
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