SOLESTAR - The Sole of Sports. review for BOLD Upsell AI Powered Upsells
May 15, 2023
The app works, but when you delete it, the drama starts. Some time ago I deleted the app and now I wanted to remove the code of our theme. Unfortunately, it's not that easy. I never had such difficulties to remove an app before. When removing the code, errors occur that cause the storefront to crash. I have integrated, removed code and edited many different apps but have never had such problems. I contacted support and they advised me to open a ticket. In the Bold Helpcenter all you can find in the chat box is their "Get Started" function, which doesn't help anyone with a problem after a bit of searching you will find where to open a ticket. Very disappointed that I also paid money for something like this. They make customer acquisition easy but everything else as cumbersome as possible.
Thank you for taking the time to write in. We are so sorry to hear you are having trouble removing the code from your theme. Rest assured, we have a team dedicated to helping with code installs and removal. I can confirm our team has reached out to help!
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