Bold AI Upsell & Cross‑Sell
The reviews for the Bold Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include great customer service, fast and attentive support, ease of use, and helpful features like upselling tools. Users appreciated the direct support from the team, especially mentioning names like Jay, Daniel, and Taylor for their assistance. On the other hand, negative feedback focused on issues such as buggy performance, unexpected drops in conversion rates, high pricing, and difficulties in downgrading or getting refunds. Some users also mentioned challenges with the app not working as expected or causing disruptions to their websites.
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Great service, great tools and great support team. Been using Bold since day-1. I very much appreciated having direct support from Jay, co-founder of Bold. Glad we could exchange some thoughts around how to improve the overall service for us merchants. Thanks so much again and hope to keep using & leveraging Bold for our business moving forward. Best, Josh
Very fast and very attentive customer support!
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