Bold AI Upsell & Cross‑Sell

The reviews are broadly positive about the app’s core upsell and cross-sell functionality, with many merchants saying it is easy to set up, simple to use, and effective at increasing average order value and revenue. Several reviewers also praise the support team, repeatedly naming specific staff members as responsive, knowledgeable, patient, and willing to go above and beyond to troubleshoot issues, help with setup, and even implement custom requests. Some users also appreciate the app’s features, clean interface, reporting, and the way it integrates with their store workflows. At the same time, there are recurring complaints about reliability, billing, and support consistency. Negative reviews mention bugs, the app stopping unexpectedly, poor mobile/accessibility performance, slow or unhelpful support, and code left behind after uninstalling that may affect site speed or sales. Pricing is another common concern, with some merchants saying the app is too expensive, confusing to downgrade, or charges them even when they are not using it. A few reviews also note limitations in customization, checkout compatibility, and changes in functionality that caused problems for existing stores.