Rating

4.4

feedback

585

Reviews

chart

#1,850

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    7%
  • Less than a month
    37%
  • Less than a year
    37%
  • More than a year
    16%

Reviews Summary

The reviews for the Bold Upsell Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include fast and attentive customer support, helpful team members like Daniel, Taylor, and Chandan, and the app's ease of use. Users have also mentioned that the app has increased their average order value and revenue significantly. On the other hand, negative feedback revolves around issues such as buggy performance, unexpected drops in conversion rates, high pricing, difficulties in downgrading or canceling subscriptions, and lack of responsiveness from the support team in some cases. Some users also mentioned concerns about the app's impact on website performance and billing practices.

Highlights

Positive aspects highlighted include fast and attentive customer support, helpful team members like Daniel, Taylor, and Chandan, and the app's ease of use.
Negative feedback revolves around issues such as buggy performance, unexpected drops in conversion rates, high pricing, difficulties in downgrading or canceling subscriptions, and lack of responsiveness from the support team in some cases.
Some users also mentioned concerns about the app's impact on website performance and billing practices.

Rating Breakdown

  • 5
    81% (471 ratings)
  • 4
    9% (50 ratings)
  • 3
    3% (17 ratings)
  • 2
    1% (8 ratings)
  • 1
    6% (38 ratings)

Reviews with Text

  • 98% (575)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 19, 2026

Very fast and very attentive customer support!

Using app

7 months

Total reviews

3

Average rating

5.0

3 / 5 Share

Feb. 13, 2026

Using app

Over 10 years

Total reviews

1

Average rating

3.0

1 / 5 Share

Jan. 31, 2026

Bold support team confirmed they successfully implemented the offers we asked them to on January 14th, 2026. From that day through Jan our add to cart and completed checkout rates have dropped by 70% due to interruption with our code. I highly don't recommend this app.

Store

TRIHARD

Using app

7 months

Total reviews

8

Average rating

4.4

5 / 5 Share

Jan. 28, 2026

Using app

1 day

Total reviews

1

Average rating

5.0

2 / 5 Share

Jan. 26, 2026

More buggy than ever, including BOLD Product Discounts.

Using app

Over 8 years

Total reviews

5

Average rating

3.6

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more