Bold AI Upsell & Cross‑Sell

The reviews for the Bold Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer service, fast and attentive support, ease of use, and the app's ability to increase average order value. Users appreciated the direct support from the team, especially mentioning names like Jay, Daniel, and Taylor for their helpful assistance. The app was praised for its features like upselling, cross-selling, and the support team's responsiveness in resolving issues. On the negative side, some users experienced issues with the app causing a drop in conversion rates, unexpected charges, lack of notifications for app malfunctions, high pricing, and difficulties in customization. Some users also mentioned concerns about the app's impact on website performance, billing transparency, and challenges in uninstalling the app completely. Despite these drawbacks, the majority of users found the Bold app to be beneficial for their businesses and appreciated the ongoing support from the team.