Bold AI Upsell & Cross‑Sell

1. It's so difficult to use. You can't see what your cross-sell & upsell flow is cearly. Carthook does a much better job but it's too expensive. 2. It breaks down multiple functions to multiple apps and charge you much more. Want a discount function for your upsell? Buy a Discount app separately:-)

The Bold Upsell app is powerful and relatively user friendly, however, the description, "Product Upsell app allows you to create Upsell and Cross-sell offers that display relevant add-on, or upgrade, products at the point of adding a product to the cart, the click of the checkout button, or even AFTER the customer has made their purchase", is misleading. *Upsells* work on the Product Page ONLY. Unfortunately, this app does not enable Upsells on the Cart page or after the customer has made their purchase.

Initially I thought this app was good but after using for about 6 months or so I have noticed that somehow some customers are landing on a 'duplicate' item page and when they do this it is shown as a blank page saying 'product is not available' and when they do this they tend to leave the site. I presume the duplicate products must have been picked up by search engines. When I contacted for help the advice was incomplete and when I queried to ask for further info they still didn't really answer the question. Each time it took a few days to get back. I have disabled this app now as it's doing more harm than good.