Bold AI Upsell & Cross‑Sell

Great service, great tools and great support team. Been using Bold since day-1. I very much appreciated having direct support from Jay, co-founder of Bold. Glad we could exchange some thoughts around how to improve the overall service for us merchants. Thanks so much again and hope to keep using & leveraging Bold for our business moving forward. Best, Josh

Very fast and very attentive customer support!

Daniel was a big help.... very respectful and knowledgeable...

Easy to use

At first, I had a few issues with the app and wasn’t too happy, but the team reached out to me personally to offer support. I’ve got to say, it turned out to be the best customer service I’ve ever had from an app developer! Jay took the time to walk me through the best ways to use the app for my shop’s needs and even helped me set it up in real time so I could start working right away. They made me feel like I was their only customer, and it’s such a great feeling to know someone’s really on your side

Amazing App

UPDATE: Jay had a call with me directly and helped me to go through some upsells, and was then able to resolve an ongoing issue that was affecting the performance of the app on my site. Not getting the revenue in to make it worth the cost of the app, and haven't really ever since the app updated.

Taylor from the support team was very helpful. Appreciate all the help! We just started using the App and hopefully it will be a great fit for us!

A great app for increasing AOV, with a fantastic support team. I had an integration issue with the theme that was preventing the app from working correctly. They were incredibly professional and persistent until the issue was fully resolved. Not only is the app now functioning perfectly, but it also looks great thanks to the help with some final design tweaks. Highly recommend!

Everyone at Bold has been great to work with. Thank you. Joel

Great app. Easy to work with and friendly interface to set up on Shopify store !

Always provides multiples of ROI for us.

Has added more revenue than we could have imagined!

Super easy to use and a great app, my store has performed so much better since I started using the different featurs offered through this!

I had previously used Bold Upsells and was genuinely impressed by the functionality and value it brought to my store. The app itself is well-designed, intuitive, and effective at increasing average order value through strategic upselling. However, at the time, their billing structure wasn’t quite the right fit for my business model, which ultimately led me to uninstall the app. To my surprise and appreciation, a few weeks later, the team at Bold reached out to inform me that they had revised their pricing model. The new structure was far more reasonable and much better aligned with what I was looking for. Their willingness to adapt and listen to customer feedback really stood out to me—it showed they genuinely care about building lasting relationships with their users. From the moment I decided to give Bold Upsells another try, the support I received was top-notch. Jay, Daniel, and Eric were all incredibly helpful, responsive, and professional throughout the entire reinstallation and setup process. They made sure every detail was addressed, answered all my questions with patience, and went the extra mile to ensure everything was functioning optimally. It's rare to come across a support team that is this dedicated, knowledgeable, and easy to work with. Their commitment to customer satisfaction really made the experience seamless and enjoyable. Thanks to their help, I was able to get everything up and running again without a hitch. A big thank you to the entire team at Bold Upsells. Your effort, professionalism, and care haven’t gone unnoticed. Keep up the fantastic work—it's a pleasure doing business with a company that truly values its customers.

Thank you, Bold Upsell! The App has been a supportive addition to our store. The assistance that we have received from Laurel from your team has been clear and helpful.

Chandan was incredible - I was so stressed and she helped me set the whole thing up - explain it and followed up in email with my many questions. Thank you!!