Keyway Designs review for BOLD AI Upsell & Cross‑Sell

April 25, 2018

So far, so good! We've been using Upsell for the better part of 6 months and it has been great so far. I had a couple of small formatting issues that I wasn't able to sort out on my own so I reached out to support. I was quickly helped out by Dan Pfiefer who I ended up granting Theme permissions to and he just logged in and fixed it. One small downside is that the script for the Upsell pop-up loads after all the core Shopify scripts at the checkout, so if the customer clicks "Checkout" really quickly they can bypass the pop-up. Though, I don't think this is under the developers control, but something to keep in mind when troubleshooting!