PodsBay Australia review for BOLD Upsell AI Powered Upsells
Dec. 2, 2019
Installed and immediately uninstalled. Its marketed as a useful app but the component I was interested in was "Post Purchase" upsells. I install and then the app tells me "If you want to upsell after checkout you need Bold Cashier installed" which is a 3rd party checkout. Bold I think once used to be good but now they are simply dying under the weight of their own bloatware and the fact their 3rd party checkout no longer has much of a role as SHopify now has multicurrency. For real Bold get your act together. Every app of yours I've looked into has been pretty deceptive to be honest and your UI/UX is attrocious and needs a massive overhaul. Having said all that I gsave 3 stars because I'm sure the app can upsell people but give it rest trying to say it can do "post purchase" when no it cant "without Bold Cashier" yet somehow ReConvert can do a Post Purchase Upsell. So think I'm going with him like everybody else does because whilst he is expensive at least he's upfront about what his app does or doesn't do.
Hi there - I just wanted to apologize that the app didn't meet your expectations with regards to offering post-purchase upsells. I wanted to double check our Shopify app store listing to ensure we weren't hiding any information, and it looks like our description outlines that in order to use the Upsell After Checkout feature, Bold Cashier needs to be installed as it is an integration, which we do not have with Shopify's checkout. We're glad to hear that you've found another app that will better suit your business' needs! Should you decide you want to give Bold Upsell another shot, don't hesitate to let us know, and we'll do what we can to help you with anything you need. We wish you the best of luck in the future, as we understand you need to do what's best for your business. Take care.
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