Ronnoc1316 review for BOLD Upsell AI Powered Upsells

Nov. 25, 2016

This along with the "Product Discount" app worked great for offering a BOGO sale for Black-Friday. But the real reason why I'm writing this review is for Mr. Jordan Labelle, he's a Product Manager at Bold and was the one to answer my question on their support chat. It was 6:15pm on Thanksgiving when I realized instead of getting BOGO they were getting their entire order free! after the first order I shut it down and immediately got on their support chat but didn't think anyone would answer being a holiday night. He answered immediately and personally worked with me through the night for hours on end until it was fixed. He single handedly fixed my entire store and got my black-friday sale up and running going through my theme.liquid etc. If it weren't for Jordan my Black-Friday would've certainly been a wash. I had zero idea how to fix these problems and owe hundreds of dollars in sales to this one individual. Needless to say any doubts I may have ever had about purchasing these apps from Bold have been wiped away due solely from the help I received from their support staff, specifically Jordan Labelle.