ReviewXpo Product Reviews App
AI-Powered Product Reviews App, Grow eCom Sales
Rating
4.9
feedback
97
chart
#1,034
All reviews
Rating Breakdown
Review RSS Feed
June 21, 2024
I recently had the pleasure of interacting with Ahoteshanul from customer service, and I must say the experience was outstanding. Ahoteshanul was incredibly helpful, patient, and knowledgeable. They took the time to thoroughly understand my issue and provided a solution promptly. What impressed me most was Ahoteshanul's professionalism and positive attitude throughout our conversation. They made sure I felt valued as a customer and went above and beyond to ensure my satisfaction. Ahoteshanul’s dedication to excellent customer service is truly commendable. Thank you, Ahoteshanul, for your exceptional support. You have certainly earned my trust and loyalty!
June 18, 2024
This is literally THE BEST customer support on the market. I had issue with DNS verification for review reminder to customers after purchase and they access to my store by collaboration code and resolved issue personally from their side. I am amazed because nobody is assisting on that level usually you only get instructions what to do but they resolved issue by themselves. I highly recommend this app.
June 18, 2024
We just started with our online shop, but customer support at ReviewXpo is next level. We had some issues regarding the presentation of reviews on our product pages and the guys offered help and solved it quickly. They were very professional and correct. We will test the app in the future, as we haven't used it yet for a long time, but we can assure you, that you will be satisfied with the app and customer support.
May 29, 2024
I had a great experience with your app and customer support. Really appreciate it!
May 29, 2024
Love this app! The support team is fantastic, and the branding and customization options are top-notch.
May 10, 2024
ReviewXpo is an excellent review app. The style of the widgets is elegant and refined. It adapts well to Shopify themes, although some widgets need to be loaded using code, so it can be a little more complicated although there are guides available. The fact that it can be used directly from PageFly is excellent, even if with limited functionality. Overall it has nothing to envy of much more famous applications. Your customers will be able to fill in their reviews directly in the request email. This feature is excellent and quite unique. The support is very fast and competent. We thank Sabbir who helped us solve some technical problems with great professionalism.
May 9, 2024
I'm loving the ReviewXpo Product Reviews App on Shopify! The widgets and features are fantastic, making it super easy to showcase customer reviews. The sleek design, customization options, and user-friendly interface make it a must-have for any e-commerce store. Highly recommended!
May 8, 2024
May 8, 2024
Fantastic customer service!
Using app
7 months
Total reviews
1
Average rating
5.0
May 1, 2024
The app is very user-friendly and perfectly suits my business needs. I highly recommend it.
April 25, 2024
Context: Installed the ReviewXpo app to replace the deprecated Product Reviews app which was being shut down. The installation was easy and the review widgets appeared on the product pages as expected. However, the CSV import kept failing, even after repeated attempts, including a test import with just three records. This left us without our reviews on the site which is one of our big drivers for conversion rates. Contacted support and got a prompt response. They looked into the issue with me supplying the CSV import file but failed to see what was wrong. So they asked for access to our site (via the Shopify access request mechanism). Once granted, they were able to get the data imported (after a couple of attempts). The reason for the failure is still unknown. The good thing is that they worked hard to get it resolved in a reasonable time frame. My reviews were out of action for about 6 hours but once loaded they presented nicely (better than the previous app) and the clickable link at the top makes it easy for people to see and get to the reviews which is important. The reason I have given 4 stars is that the end result is good and they were right onto it with fixing the import problem (which is a one off for us of course as people will enter new reviews directly). The ability to get support promptly is a big plus IMHO. Support is one of those things you hardly ever need but when you need it, you need it quickly with good communication channels, which is what I got. Have not experimented with the other features as of yet so rating is based on initial experience.
April 24, 2024
Great app for you review, works great & they have really good looking widgets effective functions.
April 22, 2024
Can take reviews from Aliexpress easily. Support team is very fast to solve the issues. Overall, this is a great app. I highly recommend