Inkybay ‑ Product Personalizer for Shopify

Inkybay ‑ Product Personalizer

Product customization & configurator with live preview options

Rating

4.9

feedback

166

Reviews

chart

#1,166

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    15%
  • Less than a month
    37%
  • Less than a year
    31%
  • More than a year
    14%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the app's flexibility, user-friendliness, and excellent customer support. Many users appreciate the responsiveness of the support team, with specific mentions of helpful individuals like Noah, Anthony, and Jesun. The app is described as great for custom print shops and apparel customization, with users highlighting the extensive features and customization options available. However, there is a mention of a negative experience regarding a scheduled onboarding meeting, where the user felt let down by the lack of punctuality and discrepancies in pricing. Overall, the app seems to excel in providing tailored solutions for businesses seeking product personalization and customization options.

Highlights

Positive customer support experience and responsiveness
Flexibility and user-friendliness of the app
Extensive features for custom print shops and apparel customization
Negative experience with scheduled onboarding meeting and pricing discrepancies

Rating Breakdown

  • 5
    96% (159 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 98% (162)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 7, 2026

This app is great. It's very flexible with many awesome features to run a custom print shop. Very user friendly. It's a lot of backend work. the support is awesome and very responsive. Any little idea I think of while editing they can try to add or implement to the store. They send helpful videos to show me how to make the necessary adjustments if its simple tasks but when I ask for something bigger like building a seperate clipart page that takes my customer directly to the designer they can do the work for me instead of me tring to code and write a new page. The support is speedy and any out of the box idea can be explored with this app.

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such detailed feedback. It’s great to hear that our product customizer is flexible and user-friendly; this is exactly why we work relentlessly. Our support team is ready to answer all your queries. Please feel free to reach out for further assistance and enjoy exploring more of the app!

5 / 5 Share

Nov. 26, 2025

Noah and his friends very polite and helpfull Thank you for everyhing

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, T-shirt Center, for your kind words. Our dedicated support team is always ready to help you. We truly appreciate you taking the time to share your experience with us. Please feel free to reach out to our product personalizer team for any future assistance.

5 / 5 Share

Oct. 27, 2025

Store

MIXORUS

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind remarks! We heartily appreciate your support and love to hear more about your experience. For any questions or suggestions about our customization features & functions, please reach out to us. We're always here to listen and assist you.

5 / 5 Share

Oct. 10, 2025

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We are delighted to see our Product personalization app being helpful to you. Your reviews truly motivated us to work diligently and improve constantly. For any queries, please reach out to us; we are always prepared to assist you.

5 / 5 Share

Sept. 26, 2025

The app can be a little challenging to figure out but with the right customer support (specifically Anthony), it becomes much easier to understand and use for your exact needs.

Store

GAF HUB

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We’re pleased to hear that our support team has been helpful. Since we have packed our Product Designer with vast features for your convenience, it can sometimes be a little challenging to grasp. However, we are always here to attend to all your queries. Please contact us if you encounter any further difficulties.

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more