Inkybay ‑ Product Personalizer for Shopify

Inkybay ‑ Product Personalizer

Product customizer for custom print & personalization stores

Rating

4.9

feedback

163

Reviews

chart

#1,142

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    15%
  • Less than a month
    36%
  • Less than a year
    34%
  • More than a year
    13%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team, particularly mentioning specific support representatives like Noah, Anthony, and Jesun. Customers appreciate the quick responses, helpfulness, and patience of the support team in guiding them through using the app and resolving any issues. Many users highlight the app's customization capabilities and its suitability for businesses offering personalized products. However, there is one negative review that mentions dissatisfaction with the onboarding process and billing discrepancies, leading to a lack of trust in the app. Overall, the app is commended for its functionality, ease of use, and the high level of support from the team.

Highlights

Positive customer support experiences, particularly with specific support representatives like Noah, Anthony, and Jesun
App's customization capabilities and suitability for businesses offering personalized products
Positive feedback on the app's functionality, ease of use, and quick responses from the support team
One negative review mentioning dissatisfaction with the onboarding process and billing discrepancies
Overall, the app is commended for its functionality, ease of use, and the high level of support from the team

Rating Breakdown

  • 5
    95% (155 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 98% (158)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 26, 2025

Noah and his friends very polite and helpfull Thank you for everyhing

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, T-shirt Center, for your kind words. Our dedicated support team is always ready to help you. We truly appreciate you taking the time to share your experience with us. Please feel free to reach out to our product personalizer team for any future assistance.

5 / 5 Share

Nov. 25, 2025

great support and customization

Store

My Store

Using app

About 1 month

5 / 5 Share

Oct. 27, 2025

Store

MIXORUS

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind remarks! We heartily appreciate your support and love to hear more about your experience. For any questions or suggestions about our customization features & functions, please reach out to us. We're always here to listen and assist you.

5 / 5 Share

Oct. 10, 2025

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We are delighted to see our Product personalization app being helpful to you. Your reviews truly motivated us to work diligently and improve constantly. For any queries, please reach out to us; we are always prepared to assist you.

5 / 5 Share

Sept. 26, 2025

The app can be a little challenging to figure out but with the right customer support (specifically Anthony), it becomes much easier to understand and use for your exact needs.

Store

GAF HUB

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We’re pleased to hear that our support team has been helpful. Since we have packed our Product Designer with vast features for your convenience, it can sometimes be a little challenging to grasp. However, we are always here to attend to all your queries. Please contact us if you encounter any further difficulties.

All reviews

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