Inkybay ‑ Product Personalizer
Product customizer for custom print & personalization stores
Rating
4.9
feedback
162
chart
#1,036
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
15%
-
Less than a month
36%
-
Less than a year
34%
-
More than a year
13%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Users highlighted the app's functionality, customizability, and the helpfulness of the support staff, particularly mentioning specific team members like Noah, Anthony, and Jesun. The live chat support was commended for being responsive and patient, assisting users with any issues they encountered. However, there was one negative review that criticized the app for a lack of punctuality in scheduled meetings and discrepancies in pricing, leading to a negative experience for the user. Overall, the app seems to be highly recommended for its customization options and top-notch customer service.
Highlights
Review RSS Feed
All reviews
Nov. 26, 2025
Noah and his friends very polite and helpfull Thank you for everyhing
Thank you, T-shirt Center, for your kind words. Our dedicated support team is always ready to help you. We truly appreciate you taking the time to share your experience with us. Please feel free to reach out to our product personalizer team for any future assistance.
Oct. 27, 2025
Thank you so much for your kind remarks! We heartily appreciate your support and love to hear more about your experience. For any questions or suggestions about our customization features & functions, please reach out to us. We're always here to listen and assist you.
Oct. 10, 2025
We are delighted to see our Product personalization app being helpful to you. Your reviews truly motivated us to work diligently and improve constantly. For any queries, please reach out to us; we are always prepared to assist you.
Sept. 26, 2025
The app can be a little challenging to figure out but with the right customer support (specifically Anthony), it becomes much easier to understand and use for your exact needs.
We’re pleased to hear that our support team has been helpful. Since we have packed our Product Designer with vast features for your convenience, it can sometimes be a little challenging to grasp. However, we are always here to attend to all your queries. Please contact us if you encounter any further difficulties.
Sept. 24, 2025
The app is very good, I'm sure I'm only using a small portion of it's capabilities at the moment. The customer support team is very helpful.
Thank you for this thoughtful feedback! It is a great pleasure to hear that the product customizer app and our support team could be helpful to you. If you are looking to explore more of the app, we would be really happy to help you with that. Please contact us if you have any further queries.
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