Inkybay ‑ Product Personalizer for Shopify

Inkybay ‑ Product Personalizer

Product customizer for custom print & personalization stores

Rating

4.9

feedback

323

Reviews

chart

#1,278

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    15%
  • Less than a month
    41%
  • Less than a year
    34%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support, quick response times, and helpful assistance provided by the support team. Many users highlighted the ease of use of the app, its customization options, and its suitability for businesses offering personalized products. The live chat feature was also appreciated for its immediate assistance. Some users mentioned that the app met all their needs and that they highly recommend it for businesses looking to scale and offer customized products. However, a few users mentioned minor issues with the user interface and specific product compatibility.

Highlights

Excellent customer support and quick response times
Ease of use and customization options
Suitability for businesses offering personalized products
Live chat feature for immediate assistance
Minor issues with user interface and specific product compatibility

Rating Breakdown

  • 5
    95% (306 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 6, 2025

I've been looking for an app like this for a while to offer custom shirt services. Along the way, I had some questions, and the customer support has been incredibly fast and helpful. They explain how to do everything I’m unsure about. Without a doubt, I’ll be using this app for a long time.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind feedback about InkyBay, the best product customization app for your business. It's delightful to know that our product personalization app could come in with a solution to your custom shirt business. We’re glad that our live chat support team could quickly and effectively address all your queries. It’s been amazing being part of your journey, and we’re excited to continue supporting your success every step of the way. If you face any challenges or have any further questions and queries regarding the app and its functionalities, feel free to reach out to us at any time. Our live chat support is available around the clock to guide you through.

5 / 5 Share

March 25, 2025

10/10 Recommend for all custom printing businesses! The support for all problems is insane. The will make custom video to explain in great detail solutions to all your problems. Don't become scared of the prices. When you factor usability, customer services and speed this is a super cheap alternative allowing your business to scale!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 10/10 recommendation and your detailed remarks about our Product Personalizer app. We're delighted about your feedback. This, for surely will motivate us in developing more unique ecommerce solutions to easify your shopify business. We believe not only the products should be personalized but also the support to you should also be personalized according to issues faced. Feel free to reach out to us whenever you feel the need, our live support team is always online to help you with any concern regarding the app and it's usage.

5 / 5 Share

March 20, 2025

Amazing help support. They really help very quickly and solved my requests. Thank you Anthony.

Using app

About 16 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks you for your kind remark about our live chat support, it is delighting to know that Anthony could solve your requests faster. Your feedback helps us to reevaluate our commitment and efforts made for innovative ecommerce solutions. So, if you face any further concerns about our product personalizer app - InkyBay, feel free to contact us in the live chat.

5 / 5 Share

March 20, 2025

First time user but, with some help of Noah, which made some changes it works perfectly. for our store, still in free trial mode but, it is looking good and the support is very quick

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind feedback regarding our Shopify product customizer app. We're glad knowing that you got the right support for your best InkyBay experience from Noah, and we believe we're going miles together. Moreover, our support team is always online to guide you, so don't hesitate to reach out to us through live chat.

5 / 5 Share

March 17, 2025

Excellent

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your concise and thoughtful remarks about InkyBay. We’re thrilled to hear about your positive experience with InkyBay. Rest assured, we’re committed to maintaining this level of excellence. If you encounter any issues, please don’t hesitate to reach out to our live chat support team - we’re always here to help!

All reviews

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