Inkybay ‑ Product Personalizer
Product customizer for custom print & personalization stores
Rating
4.9
feedback
162
chart
#1,036
All reviews
Nov. 26, 2025
Noah and his friends very polite and helpfull Thank you for everyhing
Thank you, T-shirt Center, for your kind words. Our dedicated support team is always ready to help you. We truly appreciate you taking the time to share your experience with us. Please feel free to reach out to our product personalizer team for any future assistance.
Oct. 27, 2025
Thank you so much for your kind remarks! We heartily appreciate your support and love to hear more about your experience. For any questions or suggestions about our customization features & functions, please reach out to us. We're always here to listen and assist you.
Oct. 10, 2025
We are delighted to see our Product personalization app being helpful to you. Your reviews truly motivated us to work diligently and improve constantly. For any queries, please reach out to us; we are always prepared to assist you.
Sept. 26, 2025
The app can be a little challenging to figure out but with the right customer support (specifically Anthony), it becomes much easier to understand and use for your exact needs.
We’re pleased to hear that our support team has been helpful. Since we have packed our Product Designer with vast features for your convenience, it can sometimes be a little challenging to grasp. However, we are always here to attend to all your queries. Please contact us if you encounter any further difficulties.
Sept. 24, 2025
The app is very good, I'm sure I'm only using a small portion of it's capabilities at the moment. The customer support team is very helpful.
Thank you for this thoughtful feedback! It is a great pleasure to hear that the product customizer app and our support team could be helpful to you. If you are looking to explore more of the app, we would be really happy to help you with that. Please contact us if you have any further queries.
Sept. 9, 2025
Customer Support is live 24/7, and the people who assist me on there is very patient and helps me every step of the way.
Thanks a lot for your kind words. We are pleased to hear your positive experience with us. Such words keep us moving forward and stay on track! For any further queries or assistance, please reach out to us. We are available around the clock to help you.
Aug. 5, 2025
I'll be honest with you. I think this is the best customer service I've ever had. Noah and Rayne solved everything quickly and incredibly effectively. It's a pleasure to work with a company like this. I can't recommend them highly enough. Thank you very much!
Thank you so much! It’s great to hear you had such a positive experience with our support and that everything was sorted out quickly and just how you needed it. Your feedback really means a lot to us, it keeps us motivated to keep doing our best. If there’s anything else you need, just let us know. We are always here to help.
June 18, 2025
The level of support I've received in this trial period has been phenomenal. Each person is responsive and helpful. I'm very happy with the app so far and I expect that will continue.
June 2, 2025
So i have been searching for a designer app and have tried many. I needed to find out how to do some extra custom set ups for some of our products. We contacted support and Noah was extremely helpful. Noah went above and beyond and we are only a trial at the moment. He even made a couple of play videos to ensure we get the customisations correct. Experiencing the app so far has been good. Generally easy to set up and move forward. The other thing i took into consideration is there are a lot of decent size companies using this designer app and for many years which was good indicator that this might be the one stop for us for the future. Would honestly recommend on the bases of excellent software plus customer service.
May 29, 2025
As a brand new user, trying InkyBay, the service level has been top notch on both of my questions.
We truly appreciate you sharing your experience! We're really glad we could help you get started. If you ever need any help, please reach out to us. We’d be happy to help!
May 20, 2025
great tool for apparel customization
We really appreciate your feedback. Great to know our product customizer tool is working well for your apparel customization. Being able to make custom changes easily really helps. If you ever need help, just let us know. We are here to support you!
April 27, 2025
The Inkybay team has been incredibly friendly and highly professional. Every time I faced an issue, they were quick to help and provide support. The app works great, and the best part is that it’s highly customizable to suit your specific needs. I would especially like to thank Ryan, Orrel, Noah, Hendrix, Anthony, Jeff, and the entire Inkybay team for their outstanding service!
Thanks so much for your kind remarks about our product customizer app and your appreciation for our team. We're glad knowing that our app with product configurator greatly benefitted you with all that amazing customization features. It is satisfying for us to know that our support team could guide solutions to you with professionalism. From the entire team of InkyBay, thanks again for your recognition and we sincerely appreciate it. If you need any further assistance at any point of your InkyBay journey, we're functional around the clock to help you.
March 25, 2025
10/10 Recommend for all custom printing businesses! The support for all problems is insane. The will make custom video to explain in great detail solutions to all your problems. Don't become scared of the prices. When you factor usability, customer services and speed this is a super cheap alternative allowing your business to scale!
Thanks for the 10/10 recommendation and your detailed remarks about our Product Personalizer app. We're delighted about your feedback. This, for surely will motivate us in developing more unique ecommerce solutions to easify your shopify business. We believe not only the products should be personalized but also the support to you should also be personalized according to issues faced. Feel free to reach out to us whenever you feel the need, our live support team is always online to help you with any concern regarding the app and it's usage.
March 20, 2025
Amazing help support. They really help very quickly and solved my requests. Thank you Anthony.
Thanks you for your kind remark about our live chat support, it is delighting to know that Anthony could solve your requests faster. Your feedback helps us to reevaluate our commitment and efforts made for innovative ecommerce solutions. So, if you face any further concerns about our product personalizer app - InkyBay, feel free to contact us in the live chat.
March 20, 2025
First time user but, with some help of Noah, which made some changes it works perfectly. for our store, still in free trial mode but, it is looking good and the support is very quick
Thanks for your kind feedback regarding our Shopify product customizer app. We're glad knowing that you got the right support for your best InkyBay experience from Noah, and we believe we're going miles together. Moreover, our support team is always online to guide you, so don't hesitate to reach out to us through live chat.
Feb. 27, 2025
This app reliably fulfills our needs. Support works via direct authorization on Shopify. Support is always immediately available via the chat function and can handle 99% of queries or changes. This makes working and configuring very easy. Keep it up...!!!!!
Thank you for your raw feedback. We are pleased to know that the app could fulfill your needs. We are also delighted to know that you felt connected to an expert support agent when you reached out for support at InkyBay. If you face any issues with customization or configuration, please feel free to reach out to InkyBay support. We are available around the clock for you.
Feb. 25, 2025
this app works great for customized products, and the customer service is so fast and good
Thanks so much for your kind remarks, we are beyond thrilled to know that you find InkyBay apps useful for your stores customized products. This is also satisfying to know that you find the customer service fast and well capable to solve your issues. Our support team is active all around the clock so whenever you face any issue feel free to reach us through live chat, email, or schedule a live meeting.
Feb. 11, 2025
Great App with great , greater Customize Service. They solve nearly every Problem. So i really recommend this app.
Thank you for your kind remarks, we are delighted knowing that you found each InkyBay feature impactful to your business. It is also pleasing to know that the robust customization option we developed could solve your issues and our customer support could help you with solutions needed. Our support team is active around the clock, so when you face any further issue, be reluctant that when you reach them, they will help you solving that.
Jan. 27, 2025
Great service we been using the app for a little over a year wont change!
Thanks for your kind remarks. We're thrilled to know that you are enjoying InkyBay's eCommerce service. Your feedback is a powerful boost to our innovative minds. If you come across any challenges, feel free to contact InkyBay support through live chat, email, or by scheduling a meeting. Our team is active around the clock to support you.
Jan. 31, 2025
Just downloaded this plug in today. So far, I like what I see. Customer service is great.