Wally's Tshirt Shop review for Inkybay ‑ Product Personalizer

5 / 5

Nov. 13, 2020

Still waiting on "customer service" for an explanation as to why they are still charging me for the app after I had deleted it from my shopify store.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your comment. Our team already approved the refund request and the Shopify team issue a refund to your account. The issue was, the charge was generated before you uninstalled the app and Shopify (we are using Shopify billing API) charged the pending amount on your account billing cycle date (the date was a later date of your uninstallation).

Inkybay ‑ Product Personalizer for Shopify
Inkybay ‑ Product Personalizer
4.9 star
301 reviews

Product customizer for custom print & personalization stores

Developer
Shopify App Store