All reviews

Rating Breakdown

  • 5
    94% (273 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 30, 2024

Finally something to be fully customizable! Not to mention the great and quick service when you cant figure something out! Extremely happy with this add on.

Store

My Store

Using app

--

5 / 5 Share

July 29, 2024

Tech support is so amazing was able to fix all of my concerns in a very timely manner. This app so exceeds my expectations.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2024

The tech team is always friendly and happy to help no matter what. It makes the app 10x better. Highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2024

Support was great! App does what i wanted it too!

Store

My Store

Using app

33 minutes

5 / 5 Share

July 17, 2024

I am so pleased with the support that I have received from customer service. Every issued that I had with settings, customer service were willing to help. I am forever thankful. Inkybay customer service team is awesome!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2024

This is indeed an amazing app. It meets all my needs! Also the support team is super helpful, help me fix all my issues promptly!!!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2024

Great customer service helped me figure out how to set up the app

Store

My Store

Using app

19 days

5 / 5 Share

July 10, 2024

Just started using Inky Bay, super helpful support team and very intuitive interface. Excited to keep using it!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2024

The app is very good and the support is amazing. My only complaint is very minor and it is that it seems very specificly designed for certain products like garments. It takes a bit of creativity to make it work with more unique products but overall it's great. I've never seen an app or a product like this with such fast support. I haven't launched this to my customers yet but so far, building my customizer has been great. I hope they continue to develop it and add more.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

Design: The app solved the customisation issues we needed for our website, it is user friendly for the end customers and also easy to modify to suit our need as an app user. The layout of the customisation tool is clean & simple. Service: Pre-sale & Post-sale support has been excellent & prompt. Technician are extremely helpful during the online meeting to alter the functionality to our requirement.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

Great customer service, Quick response, would recommend to other shopify owners needing customized items for clients.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer service and appreciate the quick response. Your recommendation to other Shopify owners means a lot to us. If you have any more feedback or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support of Inkybay!

5 / 5 Share

June 28, 2024

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

J'amais été aussi bien servie sur un soutien service et donne vraiment le gout d'utiliser leur plateforme qui est génial meme rajouter un bouton devis c'Est tellement apprécier je recommande se plugin qui est super bien fait et le soutien techniques est juste woow

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

Very helpful customer service Viyana was able to solve all my problems in a timely manner!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2024

Pretty robust platform with an amazing support team that can quickly help you to find what you're looking for and modify the app if need be

Store

BRINY

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that you find Inkybay to be a robust platform for selling your customized products and that our support team has been quick to assist you in finding what you need and modifying the app as necessary. If you have any more feedback or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support of Inkybay!

5 / 5 Share

June 6, 2024

Wonderful Customer Support, I was assisted throughout and made the interface very easy for me to use and work with. It even has a Quote Page Section with the design lab. Very innovative, I highly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our customer support team and that they were able to make the interface easy for you to use. It's great to know that you find our Quote Page Section with the design lab innovative. Your recommendation means a lot to us. If you ever have more feedback or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support of Inkybay!

5 / 5 Share

May 26, 2024

Customer service is fantastic. Answered me within 5 seconds on a Sunday night. I didn't end up using the product because it didn't fit our needs but I was able to figure this out within 5 minutes of talking with their customer service because of how fast they were. Too bad! If this works for you you'll love the customer service.

Store

DezLin

Using app

About 10 hours

Total reviews

13

Average rating

4.1

5 / 5 Share

May 23, 2024

I have been using Inkybay for about a month now and I must say that they are very quick to respond to any & all support questions. They have solved every issue I have had & any request that I have made. It's great to work with a company like Inkybay, especially since so many companies these days either take a long time to respond, or don't respond at all. Thank you Inkybay for the great service.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that you've had such a positive experience with Inkybay - Product Personalizer over the past month. We strive to provide quick and effective support, and it's wonderful to know that we've been able to resolve every issue and accommodate all your requests promptly. Your satisfaction is our top priority, and we're thrilled to have earned your trust. If you ever need further assistance or have more feedback, please don't hesitate to reach out. Thank you for choosing Inkybay and for appreciating our service!

5 / 5 Share

May 15, 2024

I recently reached out to the Inkybay Support Team for assistance, and I must say, the experience was top-notch. The team was prompt, knowledgeable, and incredibly helpful.

Using app

4 days

Total reviews

3

Average rating

4.3

5 / 5 Share

May 14, 2024

The designer helping me was very good. They answered all of my questions and even sent me instructional videos on how to setup my products addressing my specific needs. Great Job Inkybay! an add on review.. ran into another issue and once again Inkybay was on top of it.. Another great job Inkybay!

Using app

1 day

Total reviews

2

Average rating

5.0