All reviews

Rating Breakdown

  • 5
    94% (284 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 13, 2020

I had so many questions/concerns but they walked me through every problem I encountered and I ended up with an absolutely incredible result! Though there is a little learning curve but the end result is great. Thank you for your fast response.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2020

Inky bay is an Excellent app!! we love it and we recommend it for any one in the business of custom products, easy to use and the customer service team very very helpful!!.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such wonderful feedback. We are truly glad to know that you found Inkybay and our support team helpful for your business. Thank you once for the Five Star rating and your recommendation. We are always here to help you if any further assistance is required. We wish you all the best with your business.

5 / 5 Share

July 10, 2020

EXCELLENT CUSTOMER SERVICE!! the app works very good and it really helps to grow our business! Customer service Staff has been really helpful!. If you want to sell custom products this is the app!

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to write such nice feedback. We are beyond happy to know you liked our customer support so much. It’s a great pleasure for us to know that Inkybay helps to grow your product customization business. Our support team’s only target is to help our merchants solve their requirements ASAP and run their business hassle-free. Thank you once again for the recommendation and the Five Star rating. We are here to help you anytime if any further assistance is required.

5 / 5 Share

July 10, 2020

Inkybay is a very well-developed app with rich customization features that fit our needs. The customer support team is excellent, answers any question and helps me promptly. App set up is easy and the best part is I do not need to edit any code into my theme. I highly recommend Inkybay!!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2020

This app works very well. I worked for 2 years and spent $20K developing a HTML5 personalization app for our old Magneto site. What a pain. We moved to Shopify 2 months ago and had worked on a different app called customify. Luckily we found Inkybay in time. This app is mature, feature rich and intuitive. It handles pricing rules, multi side printing etc very nicely. Six years of looking for an affordable and professional custom app and we found it! The support has been exceptional.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for writing such wonderful feedback. We are truly happy to know that Inkybay relieved your 2 years-long pain and helpful for your personalized product business. Glad to know you found Inkybay is mature, enriched with features for product personalization business. We closely work with merchants for a long time to add new features and in-depth pricing for any type of custom product. Thinking about all kinds of start-ups to established merchants, we made it an affordable custom app for every business. And our support team is working hard to help the businesses run smoothly. Thank you once again for your feedback and the Five Star rating. We are here to help you anytime if any further assistance is required. We wish you all the best in your business.

5 / 5 Share

July 6, 2020

Incredible support from Inkybay team. I had a few questions and change request and they made it in a short time. They have added the edit button on our cart page, which is incredible. Thank you for your quick response. Highly recommended.

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 5, 2020

We are really satisfied with Inkybay! Rashed has been a HUGE help for customizing and setting up our application. Highly recommendable.

Store

Rarton

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2020

Great app. Very customizable. Excellent customer service from Rashed. They are very responsive to all of the questions that I've had.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2020

I've been using this app for several months and I love it! It's powerful enough that there is a little bit of a learning curve but their customer support is very fast and helpful so don't hesitate to dive in!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for writing such a wonderful review. We are truly happy to know you love Inkybay and found our customer support so helpful. Yes, our sole purpose is to help our merchants grow and run their businesses successfully. We are always here for any further assistance you require. Thank you once again for the Five Star. We wish you all the best.

5 / 5 Share

June 28, 2020

Excellent customer support. I used this app for my online store and I like the way it functions. Thanks, Rashed for solving my issue quickly!!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for writing such nice feedback. We are happy to know you found our customer support excellent and we succeeded in helping you solve your issues quickly. It’s also a matter of great pleasure for us knowing Inkybay functions perfectly for your online store as you desired. We are always here for you if you require any further assistance.

5 / 5 Share

June 18, 2020

Great customer service! We use the app for custom apparel on our online store and it works great. Special thanks to Rashed for quick help over live chat and solve my issue instantly!!!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2020

I am really happy about the support of this app. I was struggling with a few things that I could not change myself. So the live support immediately helped me to solve the problems and customized a few features specifically created for my needs. Really great support, so I can recommend!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for writing such nice feedback. We are truly happy to know you liked our live support. It was our pleasure as well as our responsibility to help you solve your problems so that you can run your business smoothly. We truly appreciate the recommendation you made for other merchants and businesses here. Thank you once again for your feedback and the Five Star rating. We are always here for any further assistance you require...

5 / 5 Share

May 29, 2020

If 6 stars was an option I would give it that! - Rashed and the team have consistently delivered far beyond all expectations since Day 1 - A fantastic app, with seemingly endless options and easy setup - it has helped my store get back on track when other design tools missed the mark. For anyone who is offering custom products on there store look no further than Inkybay. It has it all!

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for such an overwhelming and enthusiastic feedback. We are truly glad that you liked our support in the setup process of your store. We are beyond happy to know that we were successful in helping you with your store that is now on track and running as per your expectation. Thank you once again for recommending the Inkybay app to other custom product selling business. We are always here for any further assistance you require. Looking forward to seeing your business thrive and our best wishes with you...

5 / 5 Share

May 26, 2020

We've been using this App for several months and all works great. The support team is quick to respond and corrects any issues I have within minutes or at most a day. I only wish they have better weekend support and an easier way to retrieve orders. One of the best apps for personalized products.

Using app

About 1 year

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for taking your valuable time to write such a wonderful review. It is our great pleasure to know that Inkybay works great for you as per your expectation. We are truly glad to know you liked our support. Thank you for your feedback regarding weekend support and easy order retrieval. We are working to expand our support time during weekend as well. Also, last week released an update for easy and faster order download. We hope you will like it. We are delighted to know you consider Inkybay as one of the best product personalization apps. We wish you all the best and cannot wait but to see your business meet your expectations and thrive.

5 / 5 Share

May 18, 2020

Ich benutze den designer jetzt schon eine länger zeit. Er läuft super. Man kann alles einstellen.....der Support macht auch super Arbeit..

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your time to give us your precious feedback. We are glad to have you as our valuable client for a long time and beyond happy to know that Inkybay is successful in providing you with the service you required. It’s also a matter of joy for us knowing that you liked our customer support as well. Thank you for choosing Inkybay.

5 / 5 Share

May 18, 2020

awesome app and awesome support. I needed some adjustments and they helped me quickly. I recommend

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review. We are truly happy that you liked our app and support. Glad to help you with your adjustment requirements. Thank you so much for your recommendation. We are always here and happy to provide you with any further assistance. We look forward to seeing your business meet the goal and thrive…

5 / 5 Share

May 8, 2021

I needed an app that allowed users to apply their own images onto the products that I offer. That is exactly what I am getting here. Easy to use interface and if I need any help the support team has always been able to help me quickly each time

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such wonderful feedback. Yes, we Inkybay support team always try our best to respond to any of your needs ASAP. To solve our customers’ problems is our first priority. We are happy to know you found our App easy to function. We are glad you liked the color swatch option as well as the product pricing on the customization interface. Inkybay’s sole purpose is to make the customization easier for our merchants like you and your customers. We are always here for you for any further assistance.

5 / 5 Share

May 15, 2020

Finally an app with a strong support team! they helped me get this up and running, and even gave me a 45 day trial cuz of COVID-19! So excited to keep on working with them for many years!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for providing us with such overwhelming feedback. We are truly glad knowing you found our support team strong enough to help you out with the setup process of Inkybay. Glad to know you found our extended 45 days free trial useful for your business during this Covid-19 pandemic. Thank you once again. We are excited as well to work with you for the upcoming years.

5 / 5 Share

May 15, 2020

Absolutely amazing app, so many customizable options in the app, including custom pricing options ! Its great that there are so many themes to choose from AND they helped me customize the options the customers can use. LOVE this app and LOVE the customer service even more. Shout out to NICK & Rashed! This is the 3rd custom product tool I've used , I can tell from day 1 I am never going to use anything else. GET THIS APP if you want to have complete control of your custom products!

Using app

Almost 4 years

Total reviews

8

Average rating

4.4

Developer Reply

Thank you so much for taking your precious time to provide us with wonderful feedback. We are happy to know you liked our Inkybay themes, customization, and custom pricing options. Yes, it’s our sole target to help you have complete control over your custom products. We are beyond happy to know you loved our App and customer service so much. It’s a great pleasure and comforting to know you don’t want to use any other Apps for your custom products. We are looking forward to seeing your business thrive...

5 / 5 Share

May 14, 2020

This app has all the functions i need and really solves the problems for my custom made business, also the support team is really helpful and efficient ,they are very nice and professional .

Using app

28 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you very much for giving us your wonderful feedback. We are truly happy to know that Inkybay was helpful to solve your problems regarding your custom made product business. It’s a great achievement for us to know that you found our support team helpful and efficient. Yes, our sole target is to maintain professionalism to the highest standards and help our clients to achieve the goals in their product customization businesses. We are always here to help you with any further assistance. Thank you once again for choosing Inkybay.