All reviews

Rating Breakdown

  • 5
    94% (278 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 5, 2020

We are really satisfied with Inkybay! Rashed has been a HUGE help for customizing and setting up our application. Highly recommendable.

Store

Rarton

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2020

Great app. Very customizable. Excellent customer service from Rashed. They are very responsive to all of the questions that I've had.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2020

I've been using this app for several months and I love it! It's powerful enough that there is a little bit of a learning curve but their customer support is very fast and helpful so don't hesitate to dive in!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for writing such a wonderful review. We are truly happy to know you love Inkybay and found our customer support so helpful. Yes, our sole purpose is to help our merchants grow and run their businesses successfully. We are always here for any further assistance you require. Thank you once again for the Five Star. We wish you all the best.

5 / 5 Share

June 28, 2020

Excellent customer support. I used this app for my online store and I like the way it functions. Thanks, Rashed for solving my issue quickly!!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for writing such nice feedback. We are happy to know you found our customer support excellent and we succeeded in helping you solve your issues quickly. It’s also a matter of great pleasure for us knowing Inkybay functions perfectly for your online store as you desired. We are always here for you if you require any further assistance.

5 / 5 Share

June 18, 2020

Great customer service! We use the app for custom apparel on our online store and it works great. Special thanks to Rashed for quick help over live chat and solve my issue instantly!!!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2020

I am really happy about the support of this app. I was struggling with a few things that I could not change myself. So the live support immediately helped me to solve the problems and customized a few features specifically created for my needs. Really great support, so I can recommend!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for writing such nice feedback. We are truly happy to know you liked our live support. It was our pleasure as well as our responsibility to help you solve your problems so that you can run your business smoothly. We truly appreciate the recommendation you made for other merchants and businesses here. Thank you once again for your feedback and the Five Star rating. We are always here for any further assistance you require...

5 / 5 Share

May 29, 2020

If 6 stars was an option I would give it that! - Rashed and the team have consistently delivered far beyond all expectations since Day 1 - A fantastic app, with seemingly endless options and easy setup - it has helped my store get back on track when other design tools missed the mark. For anyone who is offering custom products on there store look no further than Inkybay. It has it all!

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for such an overwhelming and enthusiastic feedback. We are truly glad that you liked our support in the setup process of your store. We are beyond happy to know that we were successful in helping you with your store that is now on track and running as per your expectation. Thank you once again for recommending the Inkybay app to other custom product selling business. We are always here for any further assistance you require. Looking forward to seeing your business thrive and our best wishes with you...

5 / 5 Share

May 26, 2020

We've been using this App for several months and all works great. The support team is quick to respond and corrects any issues I have within minutes or at most a day. I only wish they have better weekend support and an easier way to retrieve orders. One of the best apps for personalized products.

Using app

About 1 year

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for taking your valuable time to write such a wonderful review. It is our great pleasure to know that Inkybay works great for you as per your expectation. We are truly glad to know you liked our support. Thank you for your feedback regarding weekend support and easy order retrieval. We are working to expand our support time during weekend as well. Also, last week released an update for easy and faster order download. We hope you will like it. We are delighted to know you consider Inkybay as one of the best product personalization apps. We wish you all the best and cannot wait but to see your business meet your expectations and thrive.

5 / 5 Share

May 18, 2020

Ich benutze den designer jetzt schon eine länger zeit. Er läuft super. Man kann alles einstellen.....der Support macht auch super Arbeit..

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your time to give us your precious feedback. We are glad to have you as our valuable client for a long time and beyond happy to know that Inkybay is successful in providing you with the service you required. It’s also a matter of joy for us knowing that you liked our customer support as well. Thank you for choosing Inkybay.

5 / 5 Share

May 18, 2020

awesome app and awesome support. I needed some adjustments and they helped me quickly. I recommend

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review. We are truly happy that you liked our app and support. Glad to help you with your adjustment requirements. Thank you so much for your recommendation. We are always here and happy to provide you with any further assistance. We look forward to seeing your business meet the goal and thrive…

5 / 5 Share

May 8, 2021

I needed an app that allowed users to apply their own images onto the products that I offer. That is exactly what I am getting here. Easy to use interface and if I need any help the support team has always been able to help me quickly each time

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such wonderful feedback. Yes, we Inkybay support team always try our best to respond to any of your needs ASAP. To solve our customers’ problems is our first priority. We are happy to know you found our App easy to function. We are glad you liked the color swatch option as well as the product pricing on the customization interface. Inkybay’s sole purpose is to make the customization easier for our merchants like you and your customers. We are always here for you for any further assistance.

5 / 5 Share

May 15, 2020

Finally an app with a strong support team! they helped me get this up and running, and even gave me a 45 day trial cuz of COVID-19! So excited to keep on working with them for many years!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for providing us with such overwhelming feedback. We are truly glad knowing you found our support team strong enough to help you out with the setup process of Inkybay. Glad to know you found our extended 45 days free trial useful for your business during this Covid-19 pandemic. Thank you once again. We are excited as well to work with you for the upcoming years.

5 / 5 Share

May 15, 2020

Absolutely amazing app, so many customizable options in the app, including custom pricing options ! Its great that there are so many themes to choose from AND they helped me customize the options the customers can use. LOVE this app and LOVE the customer service even more. Shout out to NICK & Rashed! This is the 3rd custom product tool I've used , I can tell from day 1 I am never going to use anything else. GET THIS APP if you want to have complete control of your custom products!

Using app

Almost 4 years

Total reviews

8

Average rating

4.4

Developer Reply

Thank you so much for taking your precious time to provide us with wonderful feedback. We are happy to know you liked our Inkybay themes, customization, and custom pricing options. Yes, it’s our sole target to help you have complete control over your custom products. We are beyond happy to know you loved our App and customer service so much. It’s a great pleasure and comforting to know you don’t want to use any other Apps for your custom products. We are looking forward to seeing your business thrive...

5 / 5 Share

May 14, 2020

This app has all the functions i need and really solves the problems for my custom made business, also the support team is really helpful and efficient ,they are very nice and professional .

Using app

28 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you very much for giving us your wonderful feedback. We are truly happy to know that Inkybay was helpful to solve your problems regarding your custom made product business. It’s a great achievement for us to know that you found our support team helpful and efficient. Yes, our sole target is to maintain professionalism to the highest standards and help our clients to achieve the goals in their product customization businesses. We are always here to help you with any further assistance. Thank you once again for choosing Inkybay.

5 / 5 Share

May 8, 2020

We needed to create a product option that was really complex to implement on but Inkybay made that easier! Whenever we needed support the support team helped us, their live chat feature during my setup process and the support has been awesome compared to some other. Excellent app!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2020

I can't tell you how many apps we've tried for our custom apparel business. Customer support is awesome and seems like they go above and beyond other design studios to make sure you get what you're looking for. Jahangir helped me out, very professional.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your wonderful feedback. We are glad to know you found Inkybay perfectly fit for your custom apparel business. We are beyond happy to know you liked our customer support so much. Our first priority and goal are to go above and beyond to support our merchants until they are satisfied. We look forward to a healthy business relationship and watch your business thrive.

5 / 5 Share

May 3, 2020

This app allowed me to create a designer tool to let customers customize our product. The interface could be a little easier and the documentation could go more in depth on details, BUT the support is amazing. They quickly responded within a day to take care of all my tweaks and adjustment needs. Highly recommend this company!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving such a wonderful review. Thank you for your suggestion regarding the interface and documentation. We keep updating our app to make it more user friendly and we are adding more detailed documentation over time. We have 60+ help videos on our YouTube channel and adding more every week. Great to know you liked our support, which is our #1 priority and solve any issue in the shortest time. Thanks for choosing Inkybay to allow your customers to customize their own products and we look forward to maintaining this healthy relationship going forward.

5 / 5 Share

May 3, 2020

Amazing app, very responsive. Best one on the market. Takes patience to learn how to use but the customer service team is extremely responsive and very helpful. HIGHLY recommend inkbay and their team!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving such a wonderful review. We are thrilled that you are loving your experience with us. We keep updating our app to make it more user friendly and meet our client's expectations. Customer service and merchant's satisfaction is our #1 priority. Thanks for choosing Inkybay to allow your customers to customize their own products and we look forward to maintaining this healthy relationship going forward.

5 / 5 Share

April 21, 2020

I use this app to allow my customers the freedom to customize their own designs. Inkbay has been very helpful in my setting up process.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great feedback. We are glad to help you and beyond happy to know you found Inkybay useful to allow your customers the freedom to customize their own designs. Once again, we thank you for choosing Inkybay for selling your customized product. We wish a great success ahead for your business.

5 / 5 Share

March 11, 2020

Great app. Great support. More videos to learn from on Youtube than others. I like the way it displays tiered pricing.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback. Glad to know that you liked our app and support. We are happy to see that you liked our quantity discount (tiered pricing) feature for your custom products. Besides, yes - we are trying our best to create as many help videos as possible to help our merchants like you. It made us inspired knowing that the videos came handy for you. Thank you for choosing Inkybay for selling your personalized products.