All reviews

Rating Breakdown

  • 5
    94% (278 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)
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5 / 5 Share

June 1, 2023

Ich schreibe die Review auf deutsch, da wir einen Shop in Deutschland betreiben -> print21.de. Die App funktioniert zusammen mit Shopify reibungslos. Die Konfiguration ist einfach, mit etwas HTML Kenntnissen lässt sich das Design individuell anpassen. Eine deutsche Sprachdatei ist auch vorhanden, die sich anpassen lässt. Wenn man Fragen hat, bekommt man beim Support schnelle Hilfe direkt über den Chat oder per E-Mail. Zusammenfassend gesagt, gibt es nichts zu beanstanden. Ich kann den Designer auf jeden Fall empfehlen. Mein Update nach dem wir die App seit 3 Jahren im Einsatz haben. Der Support ist nach wie vor extrem gut, die App funktioniert reibungslos, es wurde viel verbessert und optimiert. Ich kann diese App immer noch empfehlen.

Store

PRINT21

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking your precious time to provide us with a Five Star rating and overwhelming feedback. We are beyond happy to know that we have succeeded in giving you your required assistance, and how you have loved Inkybay’s features and support. Once again, we sincerely appreciate your inspiring words. We are always here to provide our clients with the best support possible and help them meet their business targets and thrive. We consider ourselves fortunate to be a part of your journey.

5 / 5 Share

Feb. 4, 2020

Everything we needed! This app works great and the developers quickly resolved layout concerns I had to fit my stores theme. Definitely the best product designer APP i have found

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the Five Star rating along with such inspiring words. We wholeheartedly appreciate you and overwhelmed seeing you taking your precious time to provide us your valuable feedback. Also, we are exceedingly happy to know we have succeeded in providing you your required assistance with your layout issue. This is our sole purpose to provide the best support to our clients and help them grow as well as meet the goal of their business. We are always here to help you with any further problems. We consider ourselves lucky to be a part of your journey.

5 / 5 Share

Jan. 15, 2020

Many options to customize products and great customer service! Helped me a lot as I am not used to coding. InkyBay also has a lot of tutorial videos on youtube, which makes it more easy to start off with.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for spending time to provide your precious feedback and Five Star rating. We really appreciate your kind words. This is our sole purpose to satisfy our customers. We are beyond happy to know that we have succeeded in helping you solve the issues you were facing; to meet your expectations and give you the best customer experience, we are always here to assist you in every possible way. We are lucky to be a part of your journey.

5 / 5 Share

Nov. 23, 2019

Great app, works exactly as they say, it has lots of functions - too many actually if you aks me ( about how many apps you can say that) and the best customer support I've seen in a very long time (not only did they reply immediatly but they resolved everything I asked in a matter of hours). Definitely five stars +!

Store

Ziva

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your thoughts and the five star. We love to work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are glad to meet your needs and will keep trying to satisfy your expectations like this. We are really lucky to be in your journey.

5 / 5 Share

Nov. 5, 2019

I'm pleased by the helpfulness J. Alam provided me regarding special customizations and such. The support is incredible, I tried Customify and you guys treated me much better. App features are wonderful, so complete we even had to request disabling some hahaha We are so happy that this app provided us with the solution we needed.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow, such an incredible review! Thank you for taking the time to share your thoughts. We always try to go for the extra mile for your business. We are glad that you loved Inkybay’s features and our support. We really appreciate your cooperation and are really lucky to be in your journey. Best wishes. Inkybay Team

5 / 5 Share

Nov. 4, 2019

Love this app and the support. We always recieve fast helpful responses which is great. There are many different options in this customiser which is far above any other customiser. We look forward to future updates where it becomes even more detailed :)

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Such an amazing review! Thank you for taking the time to share your thoughts about InkyBay. We are glad that you loved our app and support. We always thrive to make our app more efficient and detailed. We are lucky to have you with our journey. Best wishes for Brand it right Ltd. InkyBay Team

5 / 5 Share

Oct. 1, 2019

Excellent App which we started using on our site. The amount of options built in to this app far exceeds other similar apps and the support from the developers is super prompt often less than 24hrs!

Using app

6 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 7, 2019

The support from Rashed and the team is great. The live chat is really a big asset to the app. Tickets are always solved perfectly. For custom products I really recommend this app. Greetings Zelfashion.nl

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2019

Best customer Service in the entire world ! Never seen a service provider with such a great customer service and someone you really cares about their customer. Keep doing the great work guys. Would suggest you all to work on the UI design though.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2019

Rashed and team have been wonderful to work with. They are very responsive. I hired them to customize the app to meet my needs and it was a great experience. Excellent customer service and the app is perfect! I highly recommend this app.

Using app

About 1 month

Total reviews

9

Average rating

5.0

Developer Reply

Such a wonderful review! Thanks for the recommendation. We always try to meet your business needs. We are glad that you liked Inkybay.

5 / 5 Share

July 24, 2019

We just integrated the application to a new store to customize products and meets everything we require, customer service has been very good and we will add the app to a second store because of its good features.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2019

If you are a print shop or custom apparel shop such as myself, this is THE ONLY APP FOR YOU. It was so hard for me to find an app that incorporated commercial & apparel printing. I'm not even kidding, I tried EVERY app Shopify had to offer for customizing a wide array of products. This is the only one that seemed like they had real insight into the printing industry, which is shown by the options they give you to work with. You can realllyyyy fine tune the pricing on here as well, down to charging by the square inch for prints. It is also super user friendly ! Also to top it all off, Jahangir is super responsive & very helpful ! I would recommend his app to anyone & I am super excited to get my store live !

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2019

Jahangir and the rest of the team at Inkybay have been an absolute pleasure to deal with. They've been super responsive and very accommodating with all our requests. We look forward to working with them for many years to come.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2019

I run a print shop and have often struggled finding product mockup generators for my site that include variant selections, that can also help determine discounts & order quantity per variant. That was my problem until I found Inkybay, it does just that and then some. Inkybay by far outreaches the competition in the print shop space. Very easy to use and little learning curve needed to get this awesome app working for you! Oh yeah, they're support team was very prompt and helpful as well!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2019

I love this app, It has all I need in terms of customization for products in my new Store, it looks amazing and with almost no effort, You can create stunning User experiences that will amaze your customers and also it will make your products super easy to customize. Customer service went above and beyond to help me, I could not be more happy with the help assistance I got from the customer service team, They are super friendly and professional, every single question, concern, and request I had was solved and explain promptly and satisfactorily. 100% recommended, Stop looking around for product customizer apps, I tried many different ones and I can say with confidence that Inkybay is 10 times better than any other one I tried.

Store

POU2

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

this app is great and the customer service through chat and through email is real quick, they have fixed almost everything I've asked for so far in making my theme customized for my customer thank you. *update* I have used this app for years, and it is still working well and the customer service is still amazing!!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2019

I have tried other custom apps and they were never truly what weI needed. I was waiting for an app that suited our needs to come along. We needed a few tweaks. Works great and customer service is awesome and fast!!

Using app

20 days

Total reviews

4

Average rating

4.8

5 / 5 Share

May 6, 2019

We recently switched DIY t-shirt apps. We couldn't be more pleased. Initially we were taken aback by the price for upgraded version. But let me tell you. It's MORE than worth it. Their quick responses from the help desk, their willingness to assist and coach you through the process...let's just say you're paying for fantastic service and a great looking, user friendly app. It's worth the $50/mo.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2019

The app is amazing.They have tools and templates that are easy to set up and convert well. The customer service is really there to help you out. Their support is really solid, and Rashed has been super helpful to us

Store

leavf

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2019

I've researched mostly all of the current customization type of apps offered within Shopify and don't waste your time with the other apps, try this one out, it will impress. It's perfect for any sort of customizations you want to add to your product.

Using app

4 months

Total reviews

2

Average rating

3.0