Inkybay ‑ Product Personalizer
Product customizer for custom print & personalization stores
Rating
4.9
feedback
301
chart
#1,441
All reviews
Rating Breakdown
Review RSS Feed
July 3, 2024
Design: The app solved the customisation issues we needed for our website, it is user friendly for the end customers and also easy to modify to suit our need as an app user. The layout of the customisation tool is clean & simple. Service: Pre-sale & Post-sale support has been excellent & prompt. Technician are extremely helpful during the online meeting to alter the functionality to our requirement.
July 1, 2024
Great customer service, Quick response, would recommend to other shopify owners needing customized items for clients.
Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer service and appreciate the quick response. Your recommendation to other Shopify owners means a lot to us. If you have any more feedback or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support of Inkybay!
June 28, 2024
June 26, 2024
J'amais été aussi bien servie sur un soutien service et donne vraiment le gout d'utiliser leur plateforme qui est génial meme rajouter un bouton devis c'Est tellement apprécier je recommande se plugin qui est super bien fait et le soutien techniques est juste woow
June 20, 2024
Very helpful customer service Viyana was able to solve all my problems in a timely manner!
June 10, 2024
Pretty robust platform with an amazing support team that can quickly help you to find what you're looking for and modify the app if need be
Thank you for your feedback! We're glad to hear that you find Inkybay to be a robust platform for selling your customized products and that our support team has been quick to assist you in finding what you need and modifying the app as necessary. If you have any more feedback or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support of Inkybay!
June 6, 2024
Wonderful Customer Support, I was assisted throughout and made the interface very easy for me to use and work with. It even has a Quote Page Section with the design lab. Very innovative, I highly recommend!
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our customer support team and that they were able to make the interface easy for you to use. It's great to know that you find our Quote Page Section with the design lab innovative. Your recommendation means a lot to us. If you ever have more feedback or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support of Inkybay!
May 26, 2024
Customer service is fantastic. Answered me within 5 seconds on a Sunday night. I didn't end up using the product because it didn't fit our needs but I was able to figure this out within 5 minutes of talking with their customer service because of how fast they were. Too bad! If this works for you you'll love the customer service.
May 23, 2024
I have been using Inkybay for about a month now and I must say that they are very quick to respond to any & all support questions. They have solved every issue I have had & any request that I have made. It's great to work with a company like Inkybay, especially since so many companies these days either take a long time to respond, or don't respond at all. Thank you Inkybay for the great service.
Thank you for your kind words! We're delighted to hear that you've had such a positive experience with Inkybay - Product Personalizer over the past month. We strive to provide quick and effective support, and it's wonderful to know that we've been able to resolve every issue and accommodate all your requests promptly. Your satisfaction is our top priority, and we're thrilled to have earned your trust. If you ever need further assistance or have more feedback, please don't hesitate to reach out. Thank you for choosing Inkybay and for appreciating our service!
May 15, 2024
I recently reached out to the Inkybay Support Team for assistance, and I must say, the experience was top-notch. The team was prompt, knowledgeable, and incredibly helpful.
May 14, 2024
The designer helping me was very good. They answered all of my questions and even sent me instructional videos on how to setup my products addressing my specific needs. Great Job Inkybay! an add on review.. ran into another issue and once again Inkybay was on top of it.. Another great job Inkybay!
May 10, 2024
There tech team is amazing, when ever i need something fixed that i can't do on my end even if its something custom that is a special request for my want or needs on my website, all i gotta do is write them a msg and they always do it right away, no matter what it is, not once have they ever told me no, and for that i love this add on for my website
May 9, 2024
Customer service has been great so far. Very fast to respond. The app does take some time to learn but has a wide variety of options to customize products.
April 26, 2024
the support is simply great. If I have a problem or want to have something adjusted, a message in the live chat is enough and you get help. Great program and great support. I would recommend it to anyone
Using app
14 days
Total reviews
1
Average rating
5.0
Thank you for your positive review of Inkybay! We're thrilled to hear that you've had such a great experience with our support team. Providing excellent support is one of our top priorities, and we're glad that our live chat assistance has been helpful whenever you've needed it. We're delighted that you find our program to be great overall, and we truly appreciate your recommendation. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help and are grateful for your support of Inkybay!
April 26, 2024
So far everything has been great! There is a bit of a learning curve but once you get the hang of it it's great! not to mention custom support is amazingly fast.
Store
My Store
Using app
4 days
Thank you for sharing your experience! We're glad to hear that everything has been going well for you with Inkybay. We understand that there can be a learning curve, but we're thrilled that you find it great once you get the hang of it. It's fantastic to hear that you've had such a positive experience with our customer support team. Providing fast and helpful assistance is important to us, and we're glad we could meet your expectations. If you ever have more questions or need further assistance as you continue using Inkybay, please feel free to reach out. We're here to help and appreciate your support!
April 24, 2024
meencanta la aplicacion, es intuitiva, ya luego que se carga un producto se copia para el siguiente producto del mismo estilo, el soporte de la aplicacion es de inmediato, en los 21 dias gratis te permite conocer la aplicacion, activar los productos y comenzar a vender y asi se paga sola con las ganancias, tambien se pueden ofrecer descuentos a los clientes, realmente me encanto
April 23, 2024
very good service, oberyn made every thing to make my design lab so that i want to have.
April 20, 2024
Have been using InkBay for a month now. Very easy to add items and take over for the items that I already had in my store. This gives the customer everything i need to run my store efficiently. The customers love the ability to customize to there liking! Customer support has been amazing too! Jeff did a great job answering my questions! Thank you!
Thank you for sharing your positive experience with Inkybay! Providing you with the tools you need to run your store efficiently is our goal, and we're glad to hear that your customers appreciate the ability to customize to their liking. We're especially pleased to hear that you've had a great experience with our customer support team, and we'll be sure to pass along your appreciation to Jeff. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support of Inkybay!
March 18, 2024
Really like the app, I'm a bit slow figuring it out but.... There's a chat button and they are there ready to help. Plus the app loads super fast, easy to upload fonts and artwork. It will be interesting to see if this results in more customers.
Thank you for sharing your experience with us. We're glad to hear that you're enjoying the app. Our chat support is always ready to assist you with any questions or concerns you may have. We're thrilled to hear that you find the app loads quickly and that uploading fonts and artwork is easy. These features are designed to make your experience as seamless as possible. We hope that using Inkybay - Product Personalizer will indeed result in more customers for you. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our app, and we look forward to helping you succeed!
March 17, 2024
The team at inkybay is the best custom service team that I have experienced on this app. We have a pretty complex customizer we are building and they were helpful with every step of the way. They are responsive, quick acting, and make sure the customer is satisfied with the result. HIGHLY RECOMMEND!!!
Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience with the Inkybay customer service team. Building a complex customizer can indeed be challenging, and we're delighted that our team was able to assist you every step of the way. It's fantastic to know that they were responsive, quick to act, and dedicated to ensuring your satisfaction with the result. Your recommendation means the world to us, and we're committed to continuing to provide top-notch support for all your customization needs. If you ever have more feedback or questions in the future, please don't hesitate to reach out. Thank you for choosing Inkybay!