All reviews

Rating Breakdown

  • 5
    94% (284 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 15, 2024

So far, the customer service is exceptional! They created a demo of what I would need in my store as I was chatting to them in the app, and then created a video tutorial for me to refer to once the demo looked like what I needed. I was able to follow the video easily to apply the effect to my store. Great support!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that you've had an exceptional experience with our customer service at InkyBay. Providing personalized assistance, such as creating a demo and a video tutorial tailored to your needs, is something we strive for. We're delighted that you found the process easy to follow and that our support team was able to assist you effectively. If you ever need further assistance or have more feedback in the future, please don't hesitate to reach out. We're here to help and ensure your continued success with InkyBay - Product Customizer. Thank you for choosing us!

5 / 5 Share

March 11, 2024

App semplice e assistenza sempre disponibile per aiutare. Ottima applicazione.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Grazie per il tuo feedback positivo! Siamo entusiasti di sapere che trovi Inkybay un'applicazione semplice ma eccellente per le tue esigenze. Fornire strumenti facili da usare e un supporto affidabile è importante per noi e siamo lieti che tu abbia avuto un'esperienza positiva con entrambi. Se hai ulteriori feedback o se c'è qualcos'altro con cui possiamo aiutarti, non esitare a contattarci. Siamo qui per aiutare e apprezzare il tuo supporto a Inkybay!

5 / 5 Share

Feb. 29, 2024

This is a great app with many customization options. If you need help or have questions, their customer service is quick to answer back and help.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

Edited 1 star back to 5 stars. I was able to talk to their tech team lead, and our concerns were addressed instantly. Their tech team apologized and properly explained that there was a small misunderstanding with their support team. Edited our review from 5 to 1 star. You're charging for a simple customization on the product page. They are insisting on a custom charge on simple customization, aligning the dropdown menus, upload buttons on the product options. The support staff provided exceptional service, demonstrating their commitment to customer satisfaction from pre-sale inquiries to post-installation support. Despite encountering minor difficulties during app installation and initial usage, the support team promptly addressed and resolved issues through guided video tutorials. Furthermore, they proactively communicated any missing functionalities or features to their development team for future updates. The app offers extensive capabilities, including the ability to handle setup charges per color and side, calculate run charges per print color, adjust prices based on product sizes, and provide quantity discounts. Its comprehensive features set it apart from other similar apps on the market.

Store

Artees

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Great Experience with ZAINA today. Extremely helpful and patient. - Perfect!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Installed it on my new website. It is a great tool to use. Lots of great features and makes adding new products easy.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

The best thing about this app is the support. Always an immediate solution. Always available immediately. Incredibly valuable. No problem remains unsolved. Only recommended

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review about Inkybay - Product Customizer! We're thrilled to hear that you find the support provided by the team to be exceptional. Providing immediate solutions and being readily available to assist our users is our top priority. It's incredibly rewarding to know that we've been able to provide you with valuable assistance and ensure that no problem remains unsolved. Your recommendation means a lot to us, and we're committed to providing you with the best support possible. If you ever have more feedback or questions in the future, please don't hesitate to reach out. Thank you for choosing InkyBay!

5 / 5 Share

Feb. 12, 2024

Best product customization app on this platform. Highly recommended. It's so easy to use and their customer support are top notch!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review! We're thrilled to hear that you consider Inkybay the best product customization app on this platform. Your recommendation means a lot to us. We're delighted that you find our app easy to use and that you've had a positive experience with our customer support team. Providing top-notch support is a priority for us, and we're here to assist you every step of the way. If you ever have more feedback, questions, or if there's anything else we can do for you, please don't hesitate to reach out. We're dedicated to ensuring your continued satisfaction with Inkybay.

5 / 5 Share

Feb. 1, 2024

Customization is very simple and there are so many settings you can tweak for your needs. And there's a live support available. Live support is fantastic and they have resolved all problems I have faced. Honestly this is just an awesome 5/5 star app!

Store

My Store

Using app

17 days

5 / 5 Share

Jan. 30, 2024

I use this for my custom clothing design business and it is the best app I've found for this kind of website. It has many personalization options for the customer and many preferences and settings for the business. The volume discount is very useful for bulk orders.

Store

TEXTILE

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience! We're thrilled to hear that Inkybay is the best app you've found for your custom clothing design business. It's great to know that our platform offers a variety of personalization options for your customers and provides flexible preferences and settings for your business needs. We're especially pleased that you find the volume discount feature helpful for managing bulk orders. If you ever have more feedback, suggestions, or if there's anything else we can assist you with, please feel free to reach out. We're here to support your custom clothing design business, and we appreciate your trust in Inkybay!

5 / 5 Share

Jan. 24, 2024

AMAZING App. I love InkyBay. I have tried so many other apps and nothing compares to InkyBay. Not only is the app amazing but their suppport blows me away. The will stick by you and insure that your concerns are taken care of. Look no further than InkyBay.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your enthusiastic feedback! We're thrilled to hear that you find InkyBay to be an amazing app and that it stands out compared to others you've tried. It's especially rewarding to know that our support has made a positive impact. We're dedicated to standing by our users and ensuring that any concerns are addressed promptly. Your recommendation means a lot, and we're here to continue providing you with the best service possible. If you ever have more feedback or questions, don't hesitate to reach out. Thanks for choosing InkyBay!

5 / 5 Share

Jan. 2, 2024

Love it, many options for customizing and help chat is extremely helpful and respond quickly

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

Excellent APP

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Perfect product customization app. Wonderful customer service assistance. It's one thing to build an app, it's another to offer a timely comprehensive customer service assistance. This app scores a 5-Star in both. Please, keep up the good work.

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Inkybay has proven to be the perfect product customization app for you. We deeply appreciate your recognition of our customer service efforts. Providing timely and comprehensive assistance is indeed a key focus for us, and we're delighted to know that it has contributed to your positive experience. Your encouragement means a lot to us. We'll definitely keep up the good work, and if you ever have more feedback or questions in the future, feel free to reach out. Thank you for choosing Inkybay and for your wonderful review!

5 / 5 Share

Dec. 4, 2023

I'd recommend this app to anyone running a print shop.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the recommendation! We're thrilled to hear that you would recommend the Inkybay - Product Personalizer app to anyone running a print shop. If you or anyone you know ever has more feedback or questions, please feel free to reach out. We appreciate your support and trust in our app!

5 / 5 Share

Nov. 16, 2023

BEST APP and Excellent Service

Store

U.EATIT

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

good customer services

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Great Support and so fast. We´re new with Inkybay and have a lot of questions. Every question is answered and taken seriously

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience! We're thrilled to hear that you've had a great support experience with Inkybay. Welcoming new users is a priority for us, and we're glad that your questions have been answered promptly and with the attention they deserve. If you have any more questions, need assistance, or have further feedback to share, please don't hesitate to reach out. We're here to help and ensure that your journey with Inkybay continues to be smooth and enjoyable. Welcome aboard, and thank you for choosing Inkybay!

5 / 5 Share

Nov. 8, 2023

This app is fantastic! The live support is beyond great! They are always available and everyone I've chatted with is very knowledgeable and helpful!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

this app is very useful, I was looking through tones of apps and just did not really like what I had seen, I found this app on another website and added it to mine, there was some changes I needed to make so I sent the help team a message (they took 2 seconds to get back to me). thye made the changes in 48hrs and I loved it

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience! We're delighted to hear that you find the Inkybay - Product personalizer app very useful. It's fantastic that you discovered us while exploring various options and that our app stood out for you. We're especially pleased that our help team was able to assist you promptly and efficiently. Your satisfaction is important to us, and we're committed to providing quick and effective support to make your experience with Inkybay - Product Personalizer as seamless as possible. If you have any more questions, or if there's anything else we can assist you with, please feel free to reach out. We're here to help, and we appreciate you choosing Inkybay for your customization needs!