![Inkybay ‑ Product Personalizer for Shopify](https://cdn.shopify.com/app-store/listing_images/6f8728d358e9b5456035503474f23a2e/icon/CMK5_tf0lu8CEAE=.png)
Inkybay ‑ Product Personalizer
Product customizer for custom print & personalization stores
Rating
4.9
feedback
295
chart
#1,463
All reviews
Rating Breakdown
Oct. 2, 2023
We've been using InkBay for a couple of years now and it just works. Experimented with some other product customizers, but they just don't have the full set of features that InkBay provides. Customer service is also lighting fast. Only used the chat, but they respond within minutes and stay actively engaged until the problem is solved and it never takes them long to solve!
Thank you for your valuable feedback! We greatly appreciate your continued trust in Inkybay for the past couple of years. We're thrilled to hear that Inkybay has consistently met your needs and outperformed other product customizers with its comprehensive set of features. Your satisfaction drives us to continue enhancing our app to ensure it remains your go-to solution. It's fantastic to know that you've had such a positive experience with our customer service team. Our commitment to providing fast and effective support is unwavering, and we're pleased to hear that you've had speedy resolutions via our chat service. Your feedback and support mean the world to us, and we look forward to serving you for many more years. If you ever have more feedback, questions, or suggestions, please don't hesitate to reach out. We're here 24/7 to assist you in any way we can. Thank you for being a valued member of the Inkybay community!
Sept. 22, 2023
Very helpful
Thank you for your feedback! We're delighted to hear that you found Inkybay helpful. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help around the clock!
Sept. 18, 2023
An ergonomic software, with great features ! The developers are really reactive if you are not comfortable with CSS. I recommend !
Store
Ma boutique
Using app
About 1 month
Thank you for taking the time to share your feedback about Inkybay. We're delighted to hear that you're enjoying our software and finding it to be ergonomic with great features. Providing an intuitive and user-friendly experience is one of our top priorities, and it's wonderful to know that you appreciate our efforts in this regard. We're also pleased to hear that our development team's responsiveness to CSS-related concerns has been valuable to you. We understand that customization and design play a crucial role in your experience, and we're committed to providing assistance whenever needed to ensure your comfort and satisfaction. Your recommendation means a lot to us, and we truly appreciate your support. If you ever have any more feedback, questions, or suggestions, please don't hesitate to reach out. We're here to assist you in any way we can. Thank you for choosing Inkybay, and we look forward to serving you in the future.
Sept. 14, 2023
Aug. 18, 2023
great customer service! they response urgently and do the necessary think when needed. they did good job
Thank you for your positive feedback regarding the customer service at Inkybay - Product Personalizer! We're delighted to hear that you found our team responsive and quick to take action when needed. We're dedicated to providing the support necessary to ensure your satisfaction and success. If you ever have more questions or require further assistance, please don't hesitate to reach out. We're here to assist you. Thank you for choosing Inkybay - Product Personalizer, and we appreciate your kind words about our service!
Aug. 9, 2023
I found the application it offers to be very efficient, 100% customizable and with very efficient customer service. Very satisfied
Thank you for taking the time to write this wonderful review regarding InkyBay- Product Personalizer. We are delighted to hear that you've found our application to be highly efficient and fully customizable. It is excellent to know you are satisfied with the features of our app. Our tech team is dedicated to providing top-notch customer service, and we are glad you have experienced that firsthand. If you ever have more feedback or questions, please feel free to share. We're here to support you every step of the way!
Aug. 4, 2023
Un très bon outil de personnalisation de divers objets, textile pour mon cas, assez facilement personnalisable. Les devs sont présents via un chat intégré et peuvent agir en direct pour apporter des modifications si besoin (deplacer quelquechose, faire une traduction, etc... Je recommande
Merci beaucoup pour votre retour sur l'application Inkybay - Product Personalizer ! Nous sommes ravis d'apprendre que notre outil de personnalisation vous a été très utile pour personnaliser des objets, en particulier des textiles. Nous sommes heureux que vous ayez trouvé l'outil facilement personnalisable. Nous sommes également ravis que notre équipe de développement ait pu vous aider en temps réel via le chat intégré, en apportant des modifications directes selon vos besoins, que ce soit pour déplacer des éléments, effectuer des traductions, etc. Si vous avez d'autres questions ou besoins, n'hésitez pas à nous contacter. Nous sommes là pour vous aider. Merci d'avoir choisi Inkybay - Product Personalizer et pour votre recommandation !
Aug. 2, 2023
Heel goed geholpen aanrader voor iedereen! BESTE ONTWERPtool tot nu toe. Heel goed geholpen aanrader voor iedereen! BESTE ONTWERPtool tot nu toe.
Bedankt voor je positieve feedback over onze app, Inkybay - Product Personalizer! Geweldig om te horen dat je goed geholpen bent en onze ontwerptool als de beste tot nu toe ervaart. Jouw aanbeveling wordt zeer gewaardeerd! Als je in de toekomst hulp nodig hebt, staan we voor je klaar. Bedankt voor het kiezen van Inkybay!
July 16, 2023
Good people been using them for years. Their tech support is pretty nice and they respond relatively quick!
Thank you for taking the time to write a review regarding InkyBay - Product Personalizer. It's our pleasure to have you as our valuable merchants for the last 3 years! We are happy to provide support as quick as possible, whenever you need. We are glad to know you've had a positive experience with our tech support team. We appreciate your kind words regarding our support team. If you ever have any further questions or need any additional assistance, please don't hesitate to reach out. We are here to help 24/7.
July 15, 2023
Nice product and support. customer support always ready to help. I have contact the customer support many time they always ready to help.
Thank you for your kind words regarding InkyBay - Product Personalizer and our customer support. We are so glad you've had a positive experience with both. We take customer satisfaction very seriously, and we are always dedicated to improving our products and services. Your feedback is invaluable, and we'll share it with our team. We're glad that you've found our customer support to be helpful. It is our primary duty to make sure that our clients are always able to get the business-centric help they need. Thank you for choosing us. If you have any further questions or need assistance, please don't hesitate to contact our 24/7 live support team. We're here to support you every step of the way.
July 4, 2023
Really nice app and a really nice support! A great team. They help you fast with all your problems.
Thank you for taking the time to write such a wonderful review regarding InkyBay - Product Persoanlizer. It is a pleasure to hear that you found our app really nice and our support team really helpful. Our primary goal is to provide prompt and effective business-centric support to our clients. We are happy to know we have met your expectations by solving all your problems. Our dedicated team is always committed to ensuring customer satisfaction and business success with our app. If you have any further questions or need additional support, please don't hesitate to reach out. We're here to help you 24/7.
July 3, 2023
A bit confusing getting started But their tech suppport is amazing - Alvin was amazing very communative as well! Thanks bunches!
Thank you for your feedback about your experience getting started with Inkybay - Product Personalizer. We apologize for any confusion you may have encountered, but we're thrilled to hear that our tech support, especially Alvin, was amazing and provided excellent communication throughout the process. Our team is dedicated to assisting our users every step of the way, and we're glad that Alvin was able to help you effectively. We greatly appreciate your kind words about our tech support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to support you and ensure your continued success with our app. Thank you for choosing Inkybay - Product Personalizer, and we appreciate your feedback.
July 1, 2023
First off let me say I'm a newbie to this app. My experience so far has be exceptional Mrs. Rebecca helped me a great deal with setting up predefined templates and adjusting the product personalizer to fit our website. The helpful docs section is awesome for DIY they have awesome video content with step by step guides to help you with the app. Great App and Exceptional customer service.
Thank you for choosing our app and sharing your experience with Inkybay - Product Personalizer. We're thrilled to hear that your experience has been exceptional so far. We're delighted that Mrs. Rebecca was able to assist you in setting up predefined templates and adjusting the product personalizer to fit your website. Our team is dedicated to providing exceptional customer service, and we're glad to know that we were able to help you. We're also glad to hear that you found our helpful docs section and video content valuable for DIY purposes. We strive to provide comprehensive resources to assist our users in utilizing the app to its fullest potential. Thank you for your kind words about our app and customer service. If you have any further questions or need assistance, please don't hesitate to reach out our 24/7 live support team. We're here to support you every step of the way.
June 22, 2023
I am just starting out using this APP. I have gone through several others trying to figure everything out. This is the first one with real support, great guides, and ease of use.
Thank you for taking the time to write the review regarding InkyBay - Product Personalizer. We're thrilled to have you as a new user of our app! Thank you for choosing us and giving us the opportunity to assist you. We understand that starting out with a new app can sometimes be tricky, and we're glad to hear that our support guides and ease of use have made a positive impression on you. Providing real support and comprehensive guides is really important to us. We always try to provide useful resources through our app that allow users to achieve their business goals. Hopefully, your journey with InkyBay will be great. Thank you for choosing us. If you have any further questions or queries, please don't hesitate to reach out. We're here to ensure your continued success with our app 24/7.
June 22, 2023
Just started using the app. The customer service is excellent. Looking forward to getting it all set up and can provide more feedback then.
Thank you so much for your kind words and positive feedback. We are thrilled to hear that you are happy with our customer service. Our 24/7 tech support team is here to help you every step of the way and make your experience as seamless as possible. Reach out to our team for any of your further adjustments. Thanks again and wishing you a successful business ahead.
June 10, 2023
I reached out with some technical questions, and they provided feedback within 5 minutes that helped me resolve my questions. I highly recommend their app, and their customer service is excellent!
Thank you for reaching out with your technical questions! We're thrilled to hear that our team at Inkybay - Product Personalizer provided feedback within 5 minutes and helped you resolve your queries. We appreciate your high recommendation for our app and are delighted that our customer service has met your expectations. We're here to help 24/7, so feel free to reach out if you need any further assistance. Thank you again for choosing Inkybay - Product Personalizer!
June 9, 2023
Excellent customer service. They are always willing to assist and get any errors fixed quickly! The app has been very helpful to our business. Thanks
Thank you for your kind words and positive review of our app, Inkybay - Product Personalizer! We greatly appreciate your feedback. Our team is always here to help you 24/7 and ensure any issues are resolved promptly. We're delighted that Inkybay has been valuable to your business. Your satisfaction means a lot to us. Thank you again!
June 8, 2023
Excellent customer service. They are always willing to assist and get any errors fixed quickly! The app has been very helpful to our business. Thanks again!
Thank you for your kind words and positive review of our app, Inkybay - Product Personalizer! We're thrilled to hear you've experienced excellent customer service from our team. We take pride in our willingness to assist and resolve any errors quickly. We're delighted that Inkybay has been helpful to your business. Your satisfaction means a lot to us. Thank you once again! We're here to help 24/7
June 5, 2023
The App is good, but the customer support is better. Tkey have been really patient with me and guided me in every step.
Thank you for your fantastic feedback regarding InkyBay - Product Personalizer. We are glad you find our app good, but we are happier to hear our customer service was better and they successfully exceeded your business expectations. We are always dedicated to providing excellent support to our users, and we're delighted that our team has been patient with you and guided you through every step. Thank you for choosing us and for your kind words about our customer support. If you have any further questions or queries, please don't hesitate to reach out. We're here to ensure your continued success with our app 24/7.