All reviews

Rating Breakdown

  • 5
    94% (284 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 22, 2023

Just started using the app. The customer service is excellent. Looking forward to getting it all set up and can provide more feedback then.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and positive feedback. We are thrilled to hear that you are happy with our customer service. Our 24/7 tech support team is here to help you every step of the way and make your experience as seamless as possible. Reach out to our team for any of your further adjustments. Thanks again and wishing you a successful business ahead.

5 / 5 Share

June 10, 2023

I reached out with some technical questions, and they provided feedback within 5 minutes that helped me resolve my questions. I highly recommend their app, and their customer service is excellent!

Using app

17 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for reaching out with your technical questions! We're thrilled to hear that our team at Inkybay - Product Personalizer provided feedback within 5 minutes and helped you resolve your queries. We appreciate your high recommendation for our app and are delighted that our customer service has met your expectations. We're here to help 24/7, so feel free to reach out if you need any further assistance. Thank you again for choosing Inkybay - Product Personalizer!

5 / 5 Share

June 9, 2023

Excellent customer service. They are always willing to assist and get any errors fixed quickly! The app has been very helpful to our business. Thanks

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words and positive review of our app, Inkybay - Product Personalizer! We greatly appreciate your feedback. Our team is always here to help you 24/7 and ensure any issues are resolved promptly. We're delighted that Inkybay has been valuable to your business. Your satisfaction means a lot to us. Thank you again!

5 / 5 Share

June 8, 2023

Excellent customer service. They are always willing to assist and get any errors fixed quickly! The app has been very helpful to our business. Thanks again!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words and positive review of our app, Inkybay - Product Personalizer! We're thrilled to hear you've experienced excellent customer service from our team. We take pride in our willingness to assist and resolve any errors quickly. We're delighted that Inkybay has been helpful to your business. Your satisfaction means a lot to us. Thank you once again! We're here to help 24/7

5 / 5 Share

June 5, 2023

The App is good, but the customer support is better. Tkey have been really patient with me and guided me in every step.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback regarding InkyBay - Product Personalizer. We are glad you find our app good, but we are happier to hear our customer service was better and they successfully exceeded your business expectations. We are always dedicated to providing excellent support to our users, and we're delighted that our team has been patient with you and guided you through every step. Thank you for choosing us and for your kind words about our customer support. If you have any further questions or queries, please don't hesitate to reach out. We're here to ensure your continued success with our app 24/7.

5 / 5 Share

June 4, 2023

great app and great customer service, always helps you with any inquiry you have and they are available almost every day. 5 stars.

Store

Caseqlo

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

We play with almost all product customizer apps in Shopify Store. Our site has very complicated functions and options. We provide various types of printing services in extremely critical bulk order systems. Which is why we almost give up on any 3rd party app. But finally, we got Inkybay and were able to adapt our requirements with their wide range of customization options. Their server is also faster compared to all other similar apps. Highly recommend it if you need a super customized and branded product customizer.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2023

Love this app! Great customer service! As someone who is not tech savvy, I worked with Hector who was patient enough to walk me through the process and help me set up my shop. Highly recommended.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review regarding InkyBay - Product Personalizer. We're thrilled to hear that you love both our app and customer service. It's wonderful to know that Hector provided you with excellent assistance and was patient in guiding you through the setup process of your shop. We believe everyone should be able to use technology, regardless of their level of technical knowledge. So being tech-savvy is not mandatory!

5 / 5 Share

May 28, 2023

Alvin is a rockstar! I had lots of questions and he answered them all along with making so many changes for me. I haven't yet activated the website but so far I highly recommend for their customer service!!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to write a wonderful review regarding InkyBay - Product Personalizer. It's fantastic to know that Alvin was able to answer all of your questions and make numerous changes to meet your specific business needs. Providing excellent customer service is our priority, and we're glad to hear that Alvin exceeded your expectations. Even though you haven't activated the website yet, we appreciate your recommendation based on our outstanding customer service. We're confident that you'll continue to have a positive business experience as you move forward with InkyBay. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to support you 24/7.

5 / 5 Share

May 19, 2023

Jeff has been so helpful!!!! He has gone above and beyond to help me with my website. If out Jeff, I would be so lost.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review regarding InkyBay - Product Personalizer. We appreciate your kind words and acknowledgment of Jeff's efforts. We're delighted that you have had a great overall experience with our app. Providing business-centric customer support is our motto, and we are happy to meet your expectations. Thank you for choosing our app. If you have any further questions or need any additional help, please don't hesitate to reach out. We're here to ensure your continued success with your website 24/7.

5 / 5 Share

May 18, 2023

Easy to use and customise for customers, response time is really quick and very helpful service within minutes, highly recommend this app

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback regarding InkyBay - Product Personalizer. We are really glad to hear that you found the app easy to use and customize for your customers. Also, pleased to know that you got prompt responses from our team. Your words just inspired our team to work more enthusiastically. Reach out to us for any of your adjustments 24/7. Thanks again for your recommendation and wishing you a successful business ahead.

5 / 5 Share

May 17, 2023

Awesome app! The customer service chat cannot be beat, period! They are always there to help! Highly recommend

Store

DTFDFW

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your incredible review of Inkybay - Product Personalizer! We are thrilled to hear that you find our app awesome and that you had a fantastic experience with our customer service chat. We take great pride in providing exceptional customer service, and it's rewarding to know that our team was always available to assist you and provide the help you needed. Your recommendation means the world to us, and we truly appreciate your support. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our app. Thank you for choosing Inkybay - Product Personalizer and for being such a valued customer.

5 / 5 Share

May 15, 2023

Been using Inkbay for several years now, support is on point, helping with whatever it is you need, Do not hesitate to install and give it a try. Easy setup for customizing the products in your store,

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words regarding InkyBay - Product Customizer. We're thrilled you've been satisfied using Inkybay for several years, and our support has been consistently on point. It means a lot to us to have long-term merchants like you who trust our app and our team. We appreciate your recommendation to other product-customizing businesses. Please don't hesitate to reach out if you have any further questions or need assistance. We are available 24/7 to help our clients run their businesses smoothly.

5 / 5 Share

May 12, 2023

Great App! we recommend it for businesses that offer custom products. Excellent customer service! We will keep working with you guys.

Store

FOSMX

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with Inkybay - Product Customizer. We are thrilled to have you as one of our most valuable merchants and you have been using our app for around 4 years and find it a great tool for businesses that offer custom products. It means a lot to us to have long-term merchants like you who trust our app and our team. We take great pride in providing excellent customer service to our users, and we are glad to know that our efforts have been noticed. Our team is committed to ensuring that your experience with our app is seamless and that your needs are met to the best of our ability. Thank you for choosing Inkybay, and we look forward to continuing to work with you and providing you with the best possible customizer tool for your business.

5 / 5 Share

May 10, 2023

Alles super! Danke Toller Service bis jetzt, bin gerade noch in der Testphase, danach werde ich meine Bewertung noch ausweiten.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihr Feedback zu unserem Service bei Inkybay. Wir freuen uns sehr zu hören, dass Sie mit unserem Service zufrieden sind, während Sie unsere App in der Testphase verwenden. Unser Ziel ist es, unseren Kunden jederzeit einen hervorragenden Service zu bieten, um sicherzustellen, dass Sie das bestmögliche Kundenerlebnis haben. Wir sind froh zu hören, dass wir bisher Ihre Erwartungen erfüllen konnten. Vielen Dank für Ihr Interesse an Inkybay und wir freuen uns darauf, Ihnen auch weiterhin einen hervorragenden Service zu bieten.

5 / 5 Share

May 9, 2023

Very useful app for allowing customization of printed products. Goes beyond the basics of allowing file upload, color selection, etc. and really gets to the key details of operating a larger scale printing business including a range of upcharges, quantity discounts, and more. Support is always available by chat and is extremely helpful.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience regarding InkyBay - Product Customizer. It's great to hear that you found features of the app like uploading files, choosing product and design colors, dynamic pricing for added design, discounts for larger orders, etc helpful. It's also pleasant to hear that you found our support team helpful through chat. We always try to provide continuous support to our clients to meet their business needs. Thank you for sharing your thoughts, and we hope InkyBay continues to meet your printing business needs in the future! If you have any further queries, do not hesitate to reach out. We are available here 24/7.

5 / 5 Share

May 3, 2023

The app is beautiful, works seamlessly and the support team is top notch. I was pulling my hair out with a very technical issue. And they fixed it in no time! This is the customizer you've been looking for!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with InkyBay - Product Personalizer. We're thrilled to hear that you find our app beautiful and seamless and that our support team is top-notch. We always try to provide our users with the best possible service, and we're glad that we were able to assist you in solving your technical issue quickly and effectively. It's always great to hear feedback from satisfied customers, and we appreciate your kind words about the app being the customizer you've been looking for. If you have any further questions or feedback, please don't hesitate to reach out to us. We're always here to help, 24/7!

5 / 5 Share

April 28, 2023

very good app, fantastic features. Sarah is very helpful and the team always help with any issues or help straight away. Couldn't recommend more.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2023

I love this app! I have searched far and wide for a product customizer that actually works. This App is far beyond its competitors, and I would suggest anyone thinking about making life easier for yourself, business and colleagues utilizing this app right away! Customer support is fantastic! They have went above and beyond to meet my standards. Thanks Team

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

Mega was für ein Support bei Inkybay zur verfügung gestellt wird. Stetig hilfsbereit und ermöglichen jeden Wunsch. Vielen Dank!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihr Feedback zu unserer Kundensupportleistung bei Inkybay. Wir sind begeistert zu hören, dass Sie mit unserem Support-Team zufrieden waren und dass wir in der Lage waren, Ihnen bei all Ihren Anliegen und Wünschen zu helfen. Es ist unser Ziel, unseren Kunden jederzeit hervorragenden Service zu bieten und Ihnen ein optimales Kundenerlebnis zu bieten. Wir schätzen Ihr Geschäft und Ihre Unterstützung sehr und freuen uns darauf, Ihnen auch in Zukunft weiterhin erstklassige Unterstützung und Tools für die Produktpersonalisierung anbieten zu können. Bitte zögern Sie nicht, uns jederzeit zu kontaktieren, wenn Sie weitere Fragen oder Anliegen haben. Wir sind immer gerne für Sie da. Vielen Dank, dass Sie sich für Inkybay entschieden haben!