All reviews

Rating Breakdown

  • 5
    94% (278 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 30, 2023

We play with almost all product customizer apps in Shopify Store. Our site has very complicated functions and options. We provide various types of printing services in extremely critical bulk order systems. Which is why we almost give up on any 3rd party app. But finally, we got Inkybay and were able to adapt our requirements with their wide range of customization options. Their server is also faster compared to all other similar apps. Highly recommend it if you need a super customized and branded product customizer.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2023

Love this app! Great customer service! As someone who is not tech savvy, I worked with Hector who was patient enough to walk me through the process and help me set up my shop. Highly recommended.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review regarding InkyBay - Product Personalizer. We're thrilled to hear that you love both our app and customer service. It's wonderful to know that Hector provided you with excellent assistance and was patient in guiding you through the setup process of your shop. We believe everyone should be able to use technology, regardless of their level of technical knowledge. So being tech-savvy is not mandatory!

5 / 5 Share

May 28, 2023

Alvin is a rockstar! I had lots of questions and he answered them all along with making so many changes for me. I haven't yet activated the website but so far I highly recommend for their customer service!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to write a wonderful review regarding InkyBay - Product Personalizer. It's fantastic to know that Alvin was able to answer all of your questions and make numerous changes to meet your specific business needs. Providing excellent customer service is our priority, and we're glad to hear that Alvin exceeded your expectations. Even though you haven't activated the website yet, we appreciate your recommendation based on our outstanding customer service. We're confident that you'll continue to have a positive business experience as you move forward with InkyBay. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to support you 24/7.

5 / 5 Share

May 19, 2023

Jeff has been so helpful!!!! He has gone above and beyond to help me with my website. If out Jeff, I would be so lost.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review regarding InkyBay - Product Personalizer. We appreciate your kind words and acknowledgment of Jeff's efforts. We're delighted that you have had a great overall experience with our app. Providing business-centric customer support is our motto, and we are happy to meet your expectations. Thank you for choosing our app. If you have any further questions or need any additional help, please don't hesitate to reach out. We're here to ensure your continued success with your website 24/7.

5 / 5 Share

May 18, 2023

Easy to use and customise for customers, response time is really quick and very helpful service within minutes, highly recommend this app

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback regarding InkyBay - Product Personalizer. We are really glad to hear that you found the app easy to use and customize for your customers. Also, pleased to know that you got prompt responses from our team. Your words just inspired our team to work more enthusiastically. Reach out to us for any of your adjustments 24/7. Thanks again for your recommendation and wishing you a successful business ahead.

5 / 5 Share

May 17, 2023

Awesome app! The customer service chat cannot be beat, period! They are always there to help! Highly recommend

Store

DTFDFW

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your incredible review of Inkybay - Product Personalizer! We are thrilled to hear that you find our app awesome and that you had a fantastic experience with our customer service chat. We take great pride in providing exceptional customer service, and it's rewarding to know that our team was always available to assist you and provide the help you needed. Your recommendation means the world to us, and we truly appreciate your support. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our app. Thank you for choosing Inkybay - Product Personalizer and for being such a valued customer.

5 / 5 Share

May 15, 2023

Been using Inkbay for several years now, support is on point, helping with whatever it is you need, Do not hesitate to install and give it a try. Easy setup for customizing the products in your store,

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words regarding InkyBay - Product Customizer. We're thrilled you've been satisfied using Inkybay for several years, and our support has been consistently on point. It means a lot to us to have long-term merchants like you who trust our app and our team. We appreciate your recommendation to other product-customizing businesses. Please don't hesitate to reach out if you have any further questions or need assistance. We are available 24/7 to help our clients run their businesses smoothly.

5 / 5 Share

May 12, 2023

Great App! we recommend it for businesses that offer custom products. Excellent customer service! We will keep working with you guys.

Store

FOSMX

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with Inkybay - Product Customizer. We are thrilled to have you as one of our most valuable merchants and you have been using our app for around 4 years and find it a great tool for businesses that offer custom products. It means a lot to us to have long-term merchants like you who trust our app and our team. We take great pride in providing excellent customer service to our users, and we are glad to know that our efforts have been noticed. Our team is committed to ensuring that your experience with our app is seamless and that your needs are met to the best of our ability. Thank you for choosing Inkybay, and we look forward to continuing to work with you and providing you with the best possible customizer tool for your business.

5 / 5 Share

May 10, 2023

Alles super! Danke Toller Service bis jetzt, bin gerade noch in der Testphase, danach werde ich meine Bewertung noch ausweiten.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihr Feedback zu unserem Service bei Inkybay. Wir freuen uns sehr zu hören, dass Sie mit unserem Service zufrieden sind, während Sie unsere App in der Testphase verwenden. Unser Ziel ist es, unseren Kunden jederzeit einen hervorragenden Service zu bieten, um sicherzustellen, dass Sie das bestmögliche Kundenerlebnis haben. Wir sind froh zu hören, dass wir bisher Ihre Erwartungen erfüllen konnten. Vielen Dank für Ihr Interesse an Inkybay und wir freuen uns darauf, Ihnen auch weiterhin einen hervorragenden Service zu bieten.

5 / 5 Share

May 9, 2023

Very useful app for allowing customization of printed products. Goes beyond the basics of allowing file upload, color selection, etc. and really gets to the key details of operating a larger scale printing business including a range of upcharges, quantity discounts, and more. Support is always available by chat and is extremely helpful.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience regarding InkyBay - Product Customizer. It's great to hear that you found features of the app like uploading files, choosing product and design colors, dynamic pricing for added design, discounts for larger orders, etc helpful. It's also pleasant to hear that you found our support team helpful through chat. We always try to provide continuous support to our clients to meet their business needs. Thank you for sharing your thoughts, and we hope InkyBay continues to meet your printing business needs in the future! If you have any further queries, do not hesitate to reach out. We are available here 24/7.

5 / 5 Share

May 3, 2023

The app is beautiful, works seamlessly and the support team is top notch. I was pulling my hair out with a very technical issue. And they fixed it in no time! This is the customizer you've been looking for!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with InkyBay - Product Personalizer. We're thrilled to hear that you find our app beautiful and seamless and that our support team is top-notch. We always try to provide our users with the best possible service, and we're glad that we were able to assist you in solving your technical issue quickly and effectively. It's always great to hear feedback from satisfied customers, and we appreciate your kind words about the app being the customizer you've been looking for. If you have any further questions or feedback, please don't hesitate to reach out to us. We're always here to help, 24/7!

5 / 5 Share

April 28, 2023

very good app, fantastic features. Sarah is very helpful and the team always help with any issues or help straight away. Couldn't recommend more.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2023

I love this app! I have searched far and wide for a product customizer that actually works. This App is far beyond its competitors, and I would suggest anyone thinking about making life easier for yourself, business and colleagues utilizing this app right away! Customer support is fantastic! They have went above and beyond to meet my standards. Thanks Team

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

Mega was für ein Support bei Inkybay zur verfügung gestellt wird. Stetig hilfsbereit und ermöglichen jeden Wunsch. Vielen Dank!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihr Feedback zu unserer Kundensupportleistung bei Inkybay. Wir sind begeistert zu hören, dass Sie mit unserem Support-Team zufrieden waren und dass wir in der Lage waren, Ihnen bei all Ihren Anliegen und Wünschen zu helfen. Es ist unser Ziel, unseren Kunden jederzeit hervorragenden Service zu bieten und Ihnen ein optimales Kundenerlebnis zu bieten. Wir schätzen Ihr Geschäft und Ihre Unterstützung sehr und freuen uns darauf, Ihnen auch in Zukunft weiterhin erstklassige Unterstützung und Tools für die Produktpersonalisierung anbieten zu können. Bitte zögern Sie nicht, uns jederzeit zu kontaktieren, wenn Sie weitere Fragen oder Anliegen haben. Wir sind immer gerne für Sie da. Vielen Dank, dass Sie sich für Inkybay entschieden haben!

5 / 5 Share

April 4, 2023

This guys are awesome they are helping and coordinating really well. They don't give up and make new features for you to cover your needs. It is the company I was looking for this banner and sticker design tools. Thank you.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your kind words regarding InkyBay - Product Personalizer. It is great to know you found us helpful and responsive to your needs. We are committed to continually improving and adding new business-centric features to ensure our clients can access the best design tools available. It is also pleasing to know our tool has successfully met the business expectations of your banner and sticker design company. Wishing you a successful business ahead. If you need further assistance, feel free to contact us anytime. Our tech support team is available here 24/7.

5 / 5 Share

March 27, 2023

Great response and very helpful team. They responded quickly and I was able to update my customizer to my needs. Thanks

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your positive feedback regarding the InkyBay - Product Customizer, and it’s really a pleasure to us that you find our team helpful. We are also delighted to know that the team helped you to update your customizer according to your business needs. Our goal is to make products as customizable and user-friendly as possible, and we are glad that you were able to customize them to your liking. Thank you for choosing our product. Please don't hesitate to contact us again if you have any further questions or concerns, we are here to help 24/7.

5 / 5 Share

March 21, 2023

After trying several customization softare, I can clearly say that Inkybay is the absolute best. They thought everything through. The app is completely customizable to suit your shop requirement. I wanted to fully personalise how the software look on mobile and desktop to suit our brand. The customer support was very quick to answer and made the app look exactly how I wanted. They've been very helpful and available. I 100 % recommend !

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2023

I had some issues figuring out how to customize new products but there customer support helped out and resolved the issues.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

One of the best t-shirt, and any fabric design app where customer service is very good. Highly Recommended. I am glad to add this app in my Shopify Store.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback regarding InkyBay - Product Personalizer. We appreciate you sharing your experience regarding the app and considering it the best t-shirt and fabric design app. Pleased to have your kind words regarding our 24/7 tech support team. For any of your adjustments, reach out to our team. Your feedback inspires us a lot. Thanks again and wishing you a successful business ahead.

5 / 5 Share

March 13, 2023

This is the best product customizer app! Quick and helpful support. I recommend this for everyone that needs a great product customizer.

Store

Signit

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience and recommending InkyBay - Product customizer app. Pleased to know that you got quick and helpful support from our dedicated 24/7 support team. For any of your further adjustments, do not hesitate to reach out to our tech support team. Thanks again and wishing you a successful business ahead.