All reviews

Rating Breakdown

  • 5
    96% (154 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 98% (157)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 6, 2022

great customer service and help, amazing app for customizing products on your store 10/10 recommend

Using app

13 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 22, 2022

I ran into a small glitch and contacted support they were very helpful in fixing the problem. My customers are enjoing making thier own shirts.

Using app

About 8 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

Using this app and I really rate it highly, the help is really good and quick when you need it. Definitely recommend

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

I love this app. It has so many features. Take a little bit to understand the format but once you do it is a very powerful tool and it is priced well for all the features it has. Customer service has been great at getting me setup. Been using it for a year and love it.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

The best customisation app, they have almost all that I need to build a website based of customised items. The support is prompt and so helpful - the best support Ive experienced from any other plugins I would say. Thank you guys!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

We have been looking for a product customization solution for our site. The Inkybay team has been super responsive and helpful in answering all of our questions to get us off with a good start. All the features we needed and more are here. So happy we found them!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

We use the app to create customizable products and it works really well. The best thing about Inkybay Product Customizer is the tech support. They get the issue resolved quickly. Quality company.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

www.thephotographerstoolbox.com The team at Inkybay are particularly conscientious and dedicated to making sure our website does exactly what we need it to do. They are fast and reliable, and know what they are doing. They also make sure they understand our issues fully before acting on them. Our last provider of a similar service made us feel like an inconvenience, and their answers were short and often unhelpful - but Inkybay is NOT like that at all. They welcome our support questions, and they make us feel like we are in safe hands. And their app is brilliant. It has been carefully developed with a deep understanding of their customer's diverse, but printing-focused needs. Highly recommended.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your insightful review. We are really glad to know that you fund Inkybay and our support is helpful. Once again, thank you so much for your recommendation.

5 / 5 Share

June 11, 2021

Great customer service. We're in Ohio and can have a live chat with customer support anytime of the morning to work through requests. This software, backend, and frontend wise is significantly better than everything else on the market. Don't even think about the others.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2021

Ich schreibe für die deutschen Nutzer die Rezension in Deutsch. Wir verwenden diese App in zwei verschiedenen Stores und ich kann die App nur empfehlen. Einfache Installation und Konfiguration, extrem flexibel und anpassungsfähig. Das CSS kann relativ unkompliziert an das eigene Design angepasst werden. Ein großes Lob geht auch an den Support, welcher schnell hilft und irgendwie immer erreichbar ist. Von mir gibt es eine klare Empfehlung für diesen Produktdesigner.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for providing your review about Inkybay. Glad to have you as our valuable merchant. We wish the best of success for both of your stores.

5 / 5 Share

May 1, 2021

Great app features and really strong customer service help. We enjoy our custom product selection for our customers, all built on the Inkybay Customizer. Works great on mobile, tablet and desktop with multiple themes to choose from.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review. We are glad to have you as our valued merchants. We hope your customers will enjoy personalizing their own products by using Inkybay. We are looking to see your business thrive.

5 / 5 Share

April 24, 2021

The app itself is very good. It has a very nice live view and the graphic designer is nicely laid out and has a lot of wonderful features so the customer gets an excellent idea of how it looks. Over the course of setting up...

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review.

5 / 5 Share

July 29, 2021

**I am updating my review...best app support I have ever experienced. If you have a problem, they fix it. Also gave ideas to improve customer experience. Best support ever. Glad I chose inkybay when looking for a new personalizer. LOVE this! Switched to inkybay from Product Personalizer, lots more options, best support I have ever received of all the apps, instant chat support, very helpful. Every time i needed support, they cleared up my concern. Personalization freedom is great. Glad i found you!

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

A very expansive app and thoroughly helpful online staff. Very easy to set up and work with once you get started. Would highly recommend.

Store

Akadema

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your thoughtful review. We are truly glad you found Inkybay easy to use and helpful. Thank you for your five-star rating and for recommending the app to other Shopify merchants. We wish you all the best.

5 / 5 Share

Nov. 16, 2020

We tested a lot of customization Apps but none is as user-friendly and complete as Inkybay. It's just a matter of minutes to get accustomed to the basic commands but there's a plentiful of fine-tuning functionalities to make your customization panel your very own. The assistance is incredibly fast and kind - we had a lot of questions due to our inexperience and we always had real-time answers. Great job!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for such a wonderful review. Glad to know that you found the Inkybay product customization app is user-friendly and complete over other apps on the market. Happy to provide you the support you need in realtime. Wish you all the best with your business.

5 / 5 Share

Oct. 2, 2020

Great app with excellent features for our custom products. Got excellent walk-through from the support team. Keep it up guys. I am going to be a long term customers for sure.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2020

Support was patient with the multiple requests and gladly made the necessary customizations in a rapid time. They were fabulous. Thanks guys!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for writing such a nice review. We are truly glad to know that you liked our customer support for your customization requests. Thank you once again for the Five Star rating. Wish you all the best with your business...

5 / 5 Share

Sept. 17, 2020

InkyBay is easy to use and their designers have been a great help getting the app to match our store front.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using Inkybay for your customized products. Great to see our team was able to meet your customization requirements. Once again, thanks for sharing your feedback and provide us your valuable review.

5 / 5 Share

Aug. 14, 2020

So far it looks like a great app. You can customize many aspects of the app and support is fast and helpful.

Using app

About 3 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

I've tried multiple apps for product customization and I can say Inkybay is the best! Super easy to work with! The support is amazing, they are open to solve any problem.

Store

Xnito

Using app

About 1 month

Total reviews

5

Average rating

5.0