All reviews

Rating Breakdown

  • 5
    96% (160 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 98% (163)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 24, 2022

I don't usually write reviews, but this is definitely an exception. First off, I have tried all the main customization options on the app store. Save yourself the time and effort and believe me when I say this one is the best. It is simple enough for customers to use, but complex enough for customers to be able to build their own awesome designs. Also, the sharing system is unmatched. Our team can build a client design and send them a link that will take them directly to the design within the editor. Other apps cannot do this. Aside from the software, the support team is AMAZING. I have contacted them many times for significant fixes that they get done fast, and for free. They helped me set up multiple products. The team is just great. Go ahead and download the app. I promise you won't regret it!

Using app

27 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

Great app with really good support! Does everything you should need a product customizer to do. Excited to start putting in to use.

Store

CUSTOM1

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2022

great customer service! quick! the person was friendly and knowledgeable. great app overall! I will defiantly recommend!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2022

Great support team who answered our questions and resolved them quickly. We have used several design tools for our custom products over the years and this is the best one so far. Very user friendly.

Using app

12 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for taking the time to provide feedback about Inkybay Product Personalizer and our services. We take pleasure in providing merchants with the best service and feels great to see that you are happy with our support. We are delighted that you liked the Inkybay design tools for your custom products selling business. Thank you again for your kind words. Have a wonderful day!

5 / 5 Share

June 1, 2022

They are amazing!! Super fast to answer any questions! I recommend them to anyone who wants to open a business

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2022

This app is hands down the best app for sellers that have complex and real-world pricing structures for their printing businesses. It pretty much covers it all. It has obviously been made by people in the industry for people in the industry of printing. On top of that, the support team offers some pretty top-notch knowledgable support and is always there to help. None of this high and dry support you get from other apps. These guys are legit. They even jumped on a call with me to set it all up which obviously saved me tonnes of time in trying to explain all of my questions in the messenger. Definitely give it a go and if you feel it's too tricky to set up just reach out to support. They've got your back! Thanks guys for developing an app that meets our needs.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2022

great customer service and help, amazing app for customizing products on your store 10/10 recommend

Using app

13 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 22, 2022

I ran into a small glitch and contacted support they were very helpful in fixing the problem. My customers are enjoing making thier own shirts.

Using app

About 8 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

Using this app and I really rate it highly, the help is really good and quick when you need it. Definitely recommend

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

I love this app. It has so many features. Take a little bit to understand the format but once you do it is a very powerful tool and it is priced well for all the features it has. Customer service has been great at getting me setup. Been using it for a year and love it.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

The best customisation app, they have almost all that I need to build a website based of customised items. The support is prompt and so helpful - the best support Ive experienced from any other plugins I would say. Thank you guys!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

We have been looking for a product customization solution for our site. The Inkybay team has been super responsive and helpful in answering all of our questions to get us off with a good start. All the features we needed and more are here. So happy we found them!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

We have been using the app for a couple of years, and it works great. It's beneficial if you are in the custom apparel business. The team is incredible if you need any adjustments.

Using app

About 3 years

Total reviews

2

Average rating

4.5

Developer Reply

We are beyond happy to have you with us for over 3+ years and glad to see Inkybay helps your custom apparel business for this long time. Thank you so much for leaving your review regarding our app and support. Hope we can continue our business relationship for many more years by providing our best support to grow your business.

5 / 5 Share

Oct. 14, 2021

We use the app to create customizable products and it works really well. The best thing about Inkybay Product Customizer is the tech support. They get the issue resolved quickly. Quality company.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

www.thephotographerstoolbox.com The team at Inkybay are particularly conscientious and dedicated to making sure our website does exactly what we need it to do. They are fast and reliable, and know what they are doing. They also make sure they understand our issues fully before acting on them. Our last provider of a similar service made us feel like an inconvenience, and their answers were short and often unhelpful - but Inkybay is NOT like that at all. They welcome our support questions, and they make us feel like we are in safe hands. And their app is brilliant. It has been carefully developed with a deep understanding of their customer's diverse, but printing-focused needs. Highly recommended.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your insightful review. We are really glad to know that you fund Inkybay and our support is helpful. Once again, thank you so much for your recommendation.

5 / 5 Share

June 11, 2021

Great customer service. We're in Ohio and can have a live chat with customer support anytime of the morning to work through requests. This software, backend, and frontend wise is significantly better than everything else on the market. Don't even think about the others.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2021

Ich schreibe für die deutschen Nutzer die Rezension in Deutsch. Wir verwenden diese App in zwei verschiedenen Stores und ich kann die App nur empfehlen. Einfache Installation und Konfiguration, extrem flexibel und anpassungsfähig. Das CSS kann relativ unkompliziert an das eigene Design angepasst werden. Ein großes Lob geht auch an den Support, welcher schnell hilft und irgendwie immer erreichbar ist. Von mir gibt es eine klare Empfehlung für diesen Produktdesigner.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for providing your review about Inkybay. Glad to have you as our valuable merchant. We wish the best of success for both of your stores.

5 / 5 Share

May 1, 2021

Great app features and really strong customer service help. We enjoy our custom product selection for our customers, all built on the Inkybay Customizer. Works great on mobile, tablet and desktop with multiple themes to choose from.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review. We are glad to have you as our valued merchants. We hope your customers will enjoy personalizing their own products by using Inkybay. We are looking to see your business thrive.

5 / 5 Share

April 24, 2021

The app itself is very good. It has a very nice live view and the graphic designer is nicely laid out and has a lot of wonderful features so the customer gets an excellent idea of how it looks. Over the course of setting up...

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review.

5 / 5 Share

July 29, 2021

**I am updating my review...best app support I have ever experienced. If you have a problem, they fix it. Also gave ideas to improve customer experience. Best support ever. Glad I chose inkybay when looking for a new personalizer. LOVE this! Switched to inkybay from Product Personalizer, lots more options, best support I have ever received of all the apps, instant chat support, very helpful. Every time i needed support, they cleared up my concern. Personalization freedom is great. Glad i found you!

Using app

5 months

Total reviews

7

Average rating

5.0