All reviews

Rating Breakdown

  • 5
    96% (160 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 98% (163)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 26, 2021

A very expansive app and thoroughly helpful online staff. Very easy to set up and work with once you get started. Would highly recommend.

Store

Akadema

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your thoughtful review. We are truly glad you found Inkybay easy to use and helpful. Thank you for your five-star rating and for recommending the app to other Shopify merchants. We wish you all the best.

5 / 5 Share

Nov. 16, 2020

We tested a lot of customization Apps but none is as user-friendly and complete as Inkybay. It's just a matter of minutes to get accustomed to the basic commands but there's a plentiful of fine-tuning functionalities to make your customization panel your very own. The assistance is incredibly fast and kind - we had a lot of questions due to our inexperience and we always had real-time answers. Great job!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for such a wonderful review. Glad to know that you found the Inkybay product customization app is user-friendly and complete over other apps on the market. Happy to provide you the support you need in realtime. Wish you all the best with your business.

5 / 5 Share

Oct. 2, 2020

Great app with excellent features for our custom products. Got excellent walk-through from the support team. Keep it up guys. I am going to be a long term customers for sure.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2020

Support was patient with the multiple requests and gladly made the necessary customizations in a rapid time. They were fabulous. Thanks guys!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for writing such a nice review. We are truly glad to know that you liked our customer support for your customization requests. Thank you once again for the Five Star rating. Wish you all the best with your business...

5 / 5 Share

Sept. 17, 2020

InkyBay is easy to use and their designers have been a great help getting the app to match our store front.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using Inkybay for your customized products. Great to see our team was able to meet your customization requirements. Once again, thanks for sharing your feedback and provide us your valuable review.

5 / 5 Share

Aug. 14, 2020

So far it looks like a great app. You can customize many aspects of the app and support is fast and helpful.

Using app

About 3 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

I've tried multiple apps for product customization and I can say Inkybay is the best! Super easy to work with! The support is amazing, they are open to solve any problem.

Store

Xnito

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

July 13, 2020

I had so many questions/concerns but they walked me through every problem I encountered and I ended up with an absolutely incredible result! Though there is a little learning curve but the end result is great. Thank you for your fast response.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2020

Inky bay is an Excellent app!! we love it and we recommend it for any one in the business of custom products, easy to use and the customer service team very very helpful!!.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such wonderful feedback. We are truly glad to know that you found Inkybay and our support team helpful for your business. Thank you once for the Five Star rating and your recommendation. We are always here to help you if any further assistance is required. We wish you all the best with your business.

5 / 5 Share

July 10, 2020

EXCELLENT CUSTOMER SERVICE!! the app works very good and it really helps to grow our business! Customer service Staff has been really helpful!. If you want to sell custom products this is the app!

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to write such nice feedback. We are beyond happy to know you liked our customer support so much. It’s a great pleasure for us to know that Inkybay helps to grow your product customization business. Our support team’s only target is to help our merchants solve their requirements ASAP and run their business hassle-free. Thank you once again for the recommendation and the Five Star rating. We are here to help you anytime if any further assistance is required.

5 / 5 Share

July 10, 2020

This app works very well. I worked for 2 years and spent $20K developing a HTML5 personalization app for our old Magneto site. What a pain. We moved to Shopify 2 months ago and had worked on a different app called customify. Luckily we found Inkybay in time. This app is mature, feature rich and intuitive. It handles pricing rules, multi side printing etc very nicely. Six years of looking for an affordable and professional custom app and we found it! The support has been exceptional.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for writing such wonderful feedback. We are truly happy to know that Inkybay relieved your 2 years-long pain and helpful for your personalized product business. Glad to know you found Inkybay is mature, enriched with features for product personalization business. We closely work with merchants for a long time to add new features and in-depth pricing for any type of custom product. Thinking about all kinds of start-ups to established merchants, we made it an affordable custom app for every business. And our support team is working hard to help the businesses run smoothly. Thank you once again for your feedback and the Five Star rating. We are here to help you anytime if any further assistance is required. We wish you all the best in your business.

5 / 5 Share

July 6, 2020

Incredible support from Inkybay team. I had a few questions and change request and they made it in a short time. They have added the edit button on our cart page, which is incredible. Thank you for your quick response. Highly recommended.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 3, 2020

Great app. Very customizable. Excellent customer service from Rashed. They are very responsive to all of the questions that I've had.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2020

I've been using this app for several months and I love it! It's powerful enough that there is a little bit of a learning curve but their customer support is very fast and helpful so don't hesitate to dive in!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for writing such a wonderful review. We are truly happy to know you love Inkybay and found our customer support so helpful. Yes, our sole purpose is to help our merchants grow and run their businesses successfully. We are always here for any further assistance you require. Thank you once again for the Five Star. We wish you all the best.

5 / 5 Share

June 5, 2020

I am really happy about the support of this app. I was struggling with a few things that I could not change myself. So the live support immediately helped me to solve the problems and customized a few features specifically created for my needs. Really great support, so I can recommend!

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for writing such nice feedback. We are truly happy to know you liked our live support. It was our pleasure as well as our responsibility to help you solve your problems so that you can run your business smoothly. We truly appreciate the recommendation you made for other merchants and businesses here. Thank you once again for your feedback and the Five Star rating. We are always here for any further assistance you require...

5 / 5 Share

May 29, 2020

If 6 stars was an option I would give it that! - Rashed and the team have consistently delivered far beyond all expectations since Day 1 - A fantastic app, with seemingly endless options and easy setup - it has helped my store get back on track when other design tools missed the mark. For anyone who is offering custom products on there store look no further than Inkybay. It has it all!

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for such an overwhelming and enthusiastic feedback. We are truly glad that you liked our support in the setup process of your store. We are beyond happy to know that we were successful in helping you with your store that is now on track and running as per your expectation. Thank you once again for recommending the Inkybay app to other custom product selling business. We are always here for any further assistance you require. Looking forward to seeing your business thrive and our best wishes with you...

5 / 5 Share

May 26, 2020

We've been using this App for several months and all works great. The support team is quick to respond and corrects any issues I have within minutes or at most a day. I only wish they have better weekend support and an easier way to retrieve orders. One of the best apps for personalized products.

Using app

7 months

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for taking your valuable time to write such a wonderful review. It is our great pleasure to know that Inkybay works great for you as per your expectation. We are truly glad to know you liked our support. Thank you for your feedback regarding weekend support and easy order retrieval. We are working to expand our support time during weekend as well. Also, last week released an update for easy and faster order download. We hope you will like it. We are delighted to know you consider Inkybay as one of the best product personalization apps. We wish you all the best and cannot wait but to see your business meet your expectations and thrive.

5 / 5 Share

May 18, 2020

Ich benutze den designer jetzt schon eine länger zeit. Er läuft super. Man kann alles einstellen.....der Support macht auch super Arbeit..

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your time to give us your precious feedback. We are glad to have you as our valuable client for a long time and beyond happy to know that Inkybay is successful in providing you with the service you required. It’s also a matter of joy for us knowing that you liked our customer support as well. Thank you for choosing Inkybay.

5 / 5 Share

May 8, 2021

I needed an app that allowed users to apply their own images onto the products that I offer. That is exactly what I am getting here. Easy to use interface and if I need any help the support team has always been able to help me quickly each time

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such wonderful feedback. Yes, we Inkybay support team always try our best to respond to any of your needs ASAP. To solve our customers’ problems is our first priority. We are happy to know you found our App easy to function. We are glad you liked the color swatch option as well as the product pricing on the customization interface. Inkybay’s sole purpose is to make the customization easier for our merchants like you and your customers. We are always here for you for any further assistance.

5 / 5 Share

May 15, 2020

Finally an app with a strong support team! they helped me get this up and running, and even gave me a 45 day trial cuz of COVID-19! So excited to keep on working with them for many years!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for providing us with such overwhelming feedback. We are truly glad knowing you found our support team strong enough to help you out with the setup process of Inkybay. Glad to know you found our extended 45 days free trial useful for your business during this Covid-19 pandemic. Thank you once again. We are excited as well to work with you for the upcoming years.