All reviews

Rating Breakdown

  • 5
    94% (278 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 27, 2022

We are not live with the app yet, but we are working to set things up and it has been a good experience so far. The team is very experienced and has been responsive.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Awesome App, great support- made sure i was comfortable using the app for our purposes. You can use it many ways to customize products!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Awesome tech support! They addressed my questions and also gave me options on how to address the issues that I was facing during product entry.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for reviewing InkyBay - Product Personalizer and our services. Your words encouraged our tech support team to provide the best services to awesome merchants like you. Glad to hear that our support team promptly responded and solved your issues. Thank you again and don't hesitate to contact our 24/7 tech support team if need any help for the continuous growth of your custom product selling business.

5 / 5 Share

Sept. 6, 2022

Super App. Steve war sehr hilfreich.Alles hat sehr gut funktioniert danke an Steve Libe Grüße Kenan.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

I'm coming back to re write my review for this product as its gotten even better! What I wanted to do with my store seems quite complex in the scheme of things, and haven't seen any other stores out there that utilize the Product Designer like I have. So this was a battle at first, but with the help from the Inky Bay team, and Taylor, Steve and Eva, these people have made it possible! Things that weren't possible, they made happen! Even to the extent of writing custom code for certain things I wanted and didn't want to display. The app overall is quite confronting on the back end, but with a bit of time and guidance, it is actually really simple! i love this app, and i really hope that anyone in this space that needs something like this, will at least give it a go! Thanks again for all your help guys, i really appreciate it!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

I express my gratitude to the inkybay team. As a team, they answer every question I give. They are trying to be helpful.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

I don't usually write reviews, but this is definitely an exception. First off, I have tried all the main customization options on the app store. Save yourself the time and effort and believe me when I say this one is the best. It is simple enough for customers to use, but complex enough for customers to be able to build their own awesome designs. Also, the sharing system is unmatched. Our team can build a client design and send them a link that will take them directly to the design within the editor. Other apps cannot do this. Aside from the software, the support team is AMAZING. I have contacted them many times for significant fixes that they get done fast, and for free. They helped me set up multiple products. The team is just great. Go ahead and download the app. I promise you won't regret it!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

Great app with really good support! Does everything you should need a product customizer to do. Excited to start putting in to use.

Store

CUSTOM1

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

Awesome app, it works really well with customizing products for my printing business. I love the fact that it allows customers to customize their t-shirts, hoodies online and it gives them a live price for every detail they add. and the customer service is always fantastic, sometimes it might be hard to communicate because of the language barrier but they get the job done. Thank you so much

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Is a complete app if your looking to take your site to the next level, but more important is the customer service behind the app, they really take care of any issue you may encounter while using the app, they're always avaiilable and will fix anything for you, and when I say anything it really means anything!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

Best product designer on shopify. I've tried dozens of other apps. The support is great, everything works as it should. My only gripe is the limitation on products for the different categories. Changing sizes of the stage is only able to be done with a new product, so you can run up those numbers quickly, but the app is worth every dollar. It saves me tons of time and is insanely customizable. THANK YOU!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 15, 2022

great customer service! quick! the person was friendly and knowledgeable. great app overall! I will defiantly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2022

Brilliant app that allows us to offer customisation to our customers. I've tried multiple different apps and this one was the best out of all of them. The support team was happy to help us when we needed it. I'd highly recommend it.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2022

App is really cool and I like all that it can do. I wish there were more in depth explainer videos available, but once you get used to the tools its really great.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience using the Inkybay product customizer app. It is really great to hear that you loved the features Inkybay offers. We appreciate your suggestions regarding more in-depth explainer videos. Not sure if you have already visited our YouTube channel (https://www.youtube.com/user/productsdesigner), where you will find videoes on every feature Inkybay offers and we are adding new videos every week to make your journey smoother with Inkybay. Also, you can check our help doc where everything is explained step by step. (https://www.productsdesigner.com/docs/) we have sent you an email with all the links. Hopefully, it will help. If you need a video tutorial on any topic which is not available, let us know, and we will create that for you.

5 / 5 Share

June 27, 2022

Great support team who answered our questions and resolved them quickly. We have used several design tools for our custom products over the years and this is the best one so far. Very user friendly.

Using app

12 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for taking the time to provide feedback about Inkybay Product Personalizer and our services. We take pleasure in providing merchants with the best service and feels great to see that you are happy with our support. We are delighted that you liked the Inkybay design tools for your custom products selling business. Thank you again for your kind words. Have a wonderful day!

5 / 5 Share

June 7, 2022

Amazing servive!The best app ever and the costumer care is ten star! They have helped me so much. 100% reccomedation from me

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2022

I started using this app because I needed a designer on my website. They have walked me through the set up and quickly answer any and all my questions to help me be successful. VERY HIGHLY RECOMMENDED

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2022

They are amazing!! Super fast to answer any questions! I recommend them to anyone who wants to open a business

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2022

that is a great app! I use many apps before for our customized products. And service is best! recommendation!

Store

Livho

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2022

Great app, fantastic support and very easy to use. Also the plans are extremely cost effective. Highly recommended !

Using app

22 days

Total reviews

6

Average rating

5.0