Inkybay ‑ Product Personalizer
Product customizer for custom print & personalization stores
Rating
4.9
feedback
295
chart
#1,527
All reviews
Rating Breakdown
Review RSS Feed
June 11, 2021
Great customer service. We're in Ohio and can have a live chat with customer support anytime of the morning to work through requests. This software, backend, and frontend wise is significantly better than everything else on the market. Don't even think about the others.
June 9, 2021
This app is simply amazing. The amount of customization this app provides is limitless. Everything is easy to use and you can fully customize the app to fit your store. On top of the app being great, the support team is very good as well. They are always there to answer questions. They even made a tutorial video specifically for me that helped with my setup. If your company sells custom products, this is the app for you!
June 2, 2021
Over the past two weeks I've had great communication with the Inkybay support team. They've been very helpful and made several changes and improvements based on my input. The backend can feel a bit clunky at times but every problem I've had has been tackled by support, usually within minutes, and the app gets better with each suggestion. The english is good enough but some menus might seem confusing at first glance. I can definitely recommend it, as long as you're prepared to work with this great support team to achieve a custom solution that works perfect for you.
Thank you for your thoughtful review. We are glad to know that you found our support helpful. Thank you for your suggestions. We improve and adding new features to our app regularly based on merchant's suggestions, like you. Thank you again for using Inkybay.
May 22, 2021
This plug-in right after the install has a great amount of customization options to get your site built! For our specific business model, allowing many customization options, we did come to certain areas where the vanilla settings didn't cater just right. However, the Inkybay support team has been a great help in adjusting minor details and providing affordable pricing for more specific development. So far, we've been able to get each function as needed for our business!
Thank you for providing your valuable review. Glad to help you to meet your business needs.
May 19, 2021
Ich schreibe für die deutschen Nutzer die Rezension in Deutsch. Wir verwenden diese App in zwei verschiedenen Stores und ich kann die App nur empfehlen. Einfache Installation und Konfiguration, extrem flexibel und anpassungsfähig. Das CSS kann relativ unkompliziert an das eigene Design angepasst werden. Ein großes Lob geht auch an den Support, welcher schnell hilft und irgendwie immer erreichbar ist. Von mir gibt es eine klare Empfehlung für diesen Produktdesigner.
Thank you so much for providing your review about Inkybay. Glad to have you as our valuable merchant. We wish the best of success for both of your stores.
May 16, 2021
Good App & good Support, Thanks Inkybay. I believe that I will increase sales and strengthen my brand when using this products.
Thank you for using Inkybay and your wonderful review. We hope that it will increase your sales by allowing customers to personalize their own products. Glad to know you liked our app and support.
May 1, 2021
Great app features and really strong customer service help. We enjoy our custom product selection for our customers, all built on the Inkybay Customizer. Works great on mobile, tablet and desktop with multiple themes to choose from.
Thank you so much for your wonderful review. We are glad to have you as our valued merchants. We hope your customers will enjoy personalizing their own products by using Inkybay. We are looking to see your business thrive.
April 26, 2021
nice APP, nice team. I regret not having used it earlier. I have just used it for a few days and it is satisfactory. If there is anything that can be improved, I will raise it to their team
Thank you for using Inkybay and your wonderful review. Hope you will enjoy our service and grow your business.
April 24, 2021
The app itself is very good. It has a very nice live view and the graphic designer is nicely laid out and has a lot of wonderful features so the customer gets an excellent idea of how it looks. Over the course of setting up...
Thank you so much for your wonderful review.
March 26, 2021
This app is amazing. This app takes a very complex aspect of business (full customization) and makes it simple for anyone to use. On top of that, the support team is insane. They have answered every question I have had promptly and accurately. They even provided video tutorials for my specific needs. If you are interested in product customization, look no further. This app is worth every penny!
March 25, 2021
The app itself is very good. I has a very nice live view and the graphic designer is nicely laid out and has a lot of wonderful features so the customer gets an excellent idea of how it looks. Over the course of setting up my store they already improved many things. The customer service is beyond compare. I needed some personal help and they were there at every turn by both chat and personal call. They helped me make many detailed changes that made my store eye catching and provided a smooth customer experience.
July 29, 2021
**I am updating my review...best app support I have ever experienced. If you have a problem, they fix it. Also gave ideas to improve customer experience. Best support ever. Glad I chose inkybay when looking for a new personalizer. LOVE this! Switched to inkybay from Product Personalizer, lots more options, best support I have ever received of all the apps, instant chat support, very helpful. Every time i needed support, they cleared up my concern. Personalization freedom is great. Glad i found you!
March 11, 2021
- Highly flexible and powerful: can add a lot of features like colors, options, etc. - Have a search bar - Excellent support. There were some problems and bugs, but the responsive support team closely helped me to solve the problems.
March 2, 2021
Everything we needed for our shop in one place and the customer support is excellent, they've already saved me hours of tinkering with their fast answers and info, I can't recommend Inkybay enough!
March 2, 2021
Super powerful tool. You need some time to set up everything, but the support is super friendly, helpful and quick in reply!
Feb. 18, 2021
Great customer service. The dynamic pricing function is awesome, the price changes automatically according to the size of the graphics
Thank you for your wonderful feedback. It’s a matter of joy for us knowing you liked our customer service. We try our best to help our merchants whenever they require assistance. We are also glad to know that you found the live dynamic pricing generation feature in favor of your business. We wish you all the best with your business.
Jan. 26, 2021
A very expansive app and thoroughly helpful online staff. Very easy to set up and work with once you get started. Would highly recommend.
Thank you for your thoughtful review. We are truly glad you found Inkybay easy to use and helpful. Thank you for your five-star rating and for recommending the app to other Shopify merchants. We wish you all the best.
Dec. 20, 2020
The app is very versatile, intuitive, well organised and quite useful for design your own products. The support that inkybay provide is effective and relatively fast. We highly recommend to try this app in your store.
Thank you so much for writing such a thoughtful review. We are truly glad to know you liked Inkybay for your customized products and our team was able to provide you effective support. Thank you once again for choosing Inkybay and recommending the app to other Shopify merchants. We wish you all the best with your business...
Nov. 30, 2020
I've only been using this App for a few days now and I've found it SO easy to customize basically anything I can think of. The biggest reason that I will stay a customer and keep using this app is because of their excellent support team! Both Martin and Nick Haynes have put up with every little annoying question I've had and they are so helpful and hands-on. And there is ALWAYS someone available to help you. Its amazing. GET THIS APP AND SUBSCRIBE - YOU WON'T BE SORRY.
Thank you very much for such a wonderful review. We are glad to know that you found Inkybay easy to use and customizable. We are also glad to know you found our support team excellent. It was our pleasure to help you out and answer all your questions and resolve them. We try our best and we are always here for any further assistance you require. Thank you for staying with us and recommending Inkybay to others. We wish you all the best with your business.
Nov. 16, 2020
We tested a lot of customization Apps but none is as user-friendly and complete as Inkybay. It's just a matter of minutes to get accustomed to the basic commands but there's a plentiful of fine-tuning functionalities to make your customization panel your very own. The assistance is incredibly fast and kind - we had a lot of questions due to our inexperience and we always had real-time answers. Great job!
Thank you for such a wonderful review. Glad to know that you found the Inkybay product customization app is user-friendly and complete over other apps on the market. Happy to provide you the support you need in realtime. Wish you all the best with your business.