Inkybay ‑ Product Personalizer
Product customizer for custom print & personalization stores
Rating
4.9
feedback
301
chart
#1,439
All reviews
Rating Breakdown
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Nov. 10, 2021
Amazing live chat, Mehedi and Rash Lemon returned back to the office late Sunday night local time, to resolve my go live website problem. Fix it in no time, highly recommend this add on, best response time ever!
Thank you so much for your valuable review and recommendation.
Oct. 18, 2021
This app is incredible and they have the best customer support ever! Taylor fixed all my request perfectly and did an amazing job! Would Highly recommend !
Oct. 14, 2021
We use the app to create customizable products and it works really well. The best thing about Inkybay Product Customizer is the tech support. They get the issue resolved quickly. Quality company.
Oct. 4, 2021
www.thephotographerstoolbox.com The team at Inkybay are particularly conscientious and dedicated to making sure our website does exactly what we need it to do. They are fast and reliable, and know what they are doing. They also make sure they understand our issues fully before acting on them. Our last provider of a similar service made us feel like an inconvenience, and their answers were short and often unhelpful - but Inkybay is NOT like that at all. They welcome our support questions, and they make us feel like we are in safe hands. And their app is brilliant. It has been carefully developed with a deep understanding of their customer's diverse, but printing-focused needs. Highly recommended.
Thank you so much for your insightful review. We are really glad to know that you fund Inkybay and our support is helpful. Once again, thank you so much for your recommendation.
Aug. 31, 2021
The team at inkybay is the best custom service team that I have experienced on this app. We have a pretty complex customizer we are building and they were helpful with every step of the way. They are responsive, quick acting, and make sure the customer is satisfied with the result. HIGHLY RECOMMEND
Aug. 25, 2021
thank you very much, patience. reply quickly, will test and use it. enjoy this app, hope will be better.
June 11, 2021
Great customer service. We're in Ohio and can have a live chat with customer support anytime of the morning to work through requests. This software, backend, and frontend wise is significantly better than everything else on the market. Don't even think about the others.
June 9, 2021
This app is simply amazing. The amount of customization this app provides is limitless. Everything is easy to use and you can fully customize the app to fit your store. On top of the app being great, the support team is very good as well. They are always there to answer questions. They even made a tutorial video specifically for me that helped with my setup. If your company sells custom products, this is the app for you!
June 2, 2021
Over the past two weeks I've had great communication with the Inkybay support team. They've been very helpful and made several changes and improvements based on my input. The backend can feel a bit clunky at times but every problem I've had has been tackled by support, usually within minutes, and the app gets better with each suggestion. The english is good enough but some menus might seem confusing at first glance. I can definitely recommend it, as long as you're prepared to work with this great support team to achieve a custom solution that works perfect for you.
Thank you for your thoughtful review. We are glad to know that you found our support helpful. Thank you for your suggestions. We improve and adding new features to our app regularly based on merchant's suggestions, like you. Thank you again for using Inkybay.
May 22, 2021
This plug-in right after the install has a great amount of customization options to get your site built! For our specific business model, allowing many customization options, we did come to certain areas where the vanilla settings didn't cater just right. However, the Inkybay support team has been a great help in adjusting minor details and providing affordable pricing for more specific development. So far, we've been able to get each function as needed for our business!
Thank you for providing your valuable review. Glad to help you to meet your business needs.
May 19, 2021
Ich schreibe für die deutschen Nutzer die Rezension in Deutsch. Wir verwenden diese App in zwei verschiedenen Stores und ich kann die App nur empfehlen. Einfache Installation und Konfiguration, extrem flexibel und anpassungsfähig. Das CSS kann relativ unkompliziert an das eigene Design angepasst werden. Ein großes Lob geht auch an den Support, welcher schnell hilft und irgendwie immer erreichbar ist. Von mir gibt es eine klare Empfehlung für diesen Produktdesigner.
Thank you so much for providing your review about Inkybay. Glad to have you as our valuable merchant. We wish the best of success for both of your stores.
May 16, 2021
Good App & good Support, Thanks Inkybay. I believe that I will increase sales and strengthen my brand when using this products.
Thank you for using Inkybay and your wonderful review. We hope that it will increase your sales by allowing customers to personalize their own products. Glad to know you liked our app and support.
May 1, 2021
Great app features and really strong customer service help. We enjoy our custom product selection for our customers, all built on the Inkybay Customizer. Works great on mobile, tablet and desktop with multiple themes to choose from.
Thank you so much for your wonderful review. We are glad to have you as our valued merchants. We hope your customers will enjoy personalizing their own products by using Inkybay. We are looking to see your business thrive.
April 26, 2021
nice APP, nice team. I regret not having used it earlier. I have just used it for a few days and it is satisfactory. If there is anything that can be improved, I will raise it to their team
Thank you for using Inkybay and your wonderful review. Hope you will enjoy our service and grow your business.
April 24, 2021
The app itself is very good. It has a very nice live view and the graphic designer is nicely laid out and has a lot of wonderful features so the customer gets an excellent idea of how it looks. Over the course of setting up...
Thank you so much for your wonderful review.
March 26, 2021
This app is amazing. This app takes a very complex aspect of business (full customization) and makes it simple for anyone to use. On top of that, the support team is insane. They have answered every question I have had promptly and accurately. They even provided video tutorials for my specific needs. If you are interested in product customization, look no further. This app is worth every penny!
March 25, 2021
The app itself is very good. I has a very nice live view and the graphic designer is nicely laid out and has a lot of wonderful features so the customer gets an excellent idea of how it looks. Over the course of setting up my store they already improved many things. The customer service is beyond compare. I needed some personal help and they were there at every turn by both chat and personal call. They helped me make many detailed changes that made my store eye catching and provided a smooth customer experience.
July 29, 2021
**I am updating my review...best app support I have ever experienced. If you have a problem, they fix it. Also gave ideas to improve customer experience. Best support ever. Glad I chose inkybay when looking for a new personalizer. LOVE this! Switched to inkybay from Product Personalizer, lots more options, best support I have ever received of all the apps, instant chat support, very helpful. Every time i needed support, they cleared up my concern. Personalization freedom is great. Glad i found you!
March 11, 2021
- Highly flexible and powerful: can add a lot of features like colors, options, etc. - Have a search bar - Excellent support. There were some problems and bugs, but the responsive support team closely helped me to solve the problems.
March 2, 2021
Everything we needed for our shop in one place and the customer support is excellent, they've already saved me hours of tinkering with their fast answers and info, I can't recommend Inkybay enough!