All reviews

Rating Breakdown

  • 5
    83% (40 ratings)
  • 4
    8% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (2 ratings)
  • 1
    4% (2 ratings)

Reviews with Text

  • 94% (45)
Review RSS Feed Review RSS Feed

1 / 5 Share

Oct. 5, 2024

You don't get a warning or anything like that when you exceed the usage fee. So I spent almost 100€ for 1 month just on Profitario, what a disgrace.

Store

miluna

Using app

9 months

Total reviews

11

Average rating

4.6

Developer Reply

Thanks for reaching out about your experience with Profitario. We appreciate your feedback and understand your frustration with the unexpected charges. Let's clear things up and see how we can make this right. Here's a quick rundown of our plans: Basic plan ($20/month): Covers 300 orders in 30 days, with additional charges for extra orders. While usage charges are limited to $75 per month. Pro plan ($50/month): Unlimited orders, no extra charges. The Basic plan is designed for flexibility, but we get that the extra charges can catch you off guard if you're not expecting them. While you can always check your usage and charges in the Shopify billing menu, we hear you - it's not ideal if you're not actively looking for it. Given your situation, moving to the Pro plan might be a better fit for you. If you decide to upgrade, we'd be happy to review your recent charges and see how we can adjust them to align with the Pro plan pricing. Why don't you reach out to our support team? We'll take a closer look at your account and find a solution that works best for you. We genuinely appreciate you bringing this to our attention. It helps us improve Profitario for everyone. Thanks for your understanding, and we look forward to sorting this out for you. Best, Lukas

5 / 5 Share

Sept. 20, 2024

Muy interesante, completa y fácil de usar app. Integra datos de varias fuentes y se actualiza en tiempo real. Por ahora muy conforme.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

So far so good!

Using app

15 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 26, 2024

Pretty good. Helps to track expenses and profits.

Using app

8 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 24, 2024

really awesome

Store

Juelic

Using app

About 2 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 18, 2024

Helps a lot every next step!!

Using app

5 months

Total reviews

4

Average rating

5.0

2 / 5 Share

May 24, 2024

The app is basic, but gives you key metrics. Adding costs is simple. I wish it would allow to create custom dashboards. However, their customer support is terrible! I reached out because it showed my LTV is $0. I did not get an answer within a week. When I followed up, I was told by Anna that the devs would look into it since it seems to be a bug. It's now another week later and I still do not have a reply, and my follow up has been ignored. Frustrating!

Using app

16 days

Total reviews

3

Average rating

4.0

5 / 5 Share

April 17, 2024

The App is good for analytics. I wish it allowed to export reports, etc. but then again I am on the free plan so don't want to complain. Overall, it's a neat and tidy way to see your store numbers.

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2024

Great value -- we've loved Profitario for our sites. It integrates with all the platforms that we use, including our 3PL (ShipHero) to pull in actual fulfillment costs. Support has been great, highly recommend.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2024

Great - has really helped me discover breakeven/my exact profit margin without having to continuously look through old records

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

The App has been super amazing so far and the Support has also been great and quick to fix an issue I had with my Facebook Ad Account integration. I can 100% recommend Profitario and the Staff.

Using app

11 days

Total reviews

9

Average rating

5.0

5 / 5 Share

July 18, 2023

I have to say this is a great app, it is easy to use and very informative

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 1, 2023

Have been using the app for a couple of years now and find it extremely useful for keeping track of everything and helping to spot areas of the business that need work. Very happy with it and not sure how I'd live without it!

Using app

About 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 6, 2023

Overall good interface and easy to use. Could use some more features such as list exports, detailed analysis

Using app

23 days

Total reviews

8

Average rating

4.9

4 / 5 Share

Nov. 14, 2022

relatively east to use, if customer service is online they get back to you very quickly and are very helpful. Good tools and many many options

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

May 16, 2022

I really love this App as it is a clean and easy to use and understand dashboard of all my orders. I tried a few others before but they were no where as good as Profitario.

Using app

10 months

Total reviews

36

Average rating

4.4

Developer Reply

Thank you. We’re so grateful that you took the time to share your review with us 🙏🏼 Kind Regards, Lukas / PROFITARIO by Saritra GmbH

5 / 5 Share

March 21, 2022

I've tested most of the profit tracking software on shopify and this is the best i've found by far! Keep up the good work!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

So good to hear you enjoy our app! Thanks for taking the time to leave a review 🙏🏼 Kind regards, Lukas / PROFITARIO by Saritra GmbH

5 / 5 Share

Jan. 3, 2022

for real I highly recommend this app it manages all your accounting which is taking me less time than usual just one thing im not able to delete in other expenses. highly recommended

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2022

Excellent app love it. simple to use. Good features for a fair price . integrates with FB , tik tok and google ads

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Awesome customer service and gives me a great insight into my business. Honestly this is data that I was completely missing before installing this app.

Using app

42 minutes

Total reviews

8

Average rating

5.0