Profitario ‑ Profit Analytics
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Terrible app and customer service. The representative Anna (which must be a fake name) ignored me for 14 days and responded with extreme rudeness. They don't resolve refund issues and lie, saying they don't have access to data that ALL other apps have always had when assisting me. They only want your money and will never help you if necessary. I already filed a complaint with Shopify and proved that the representative is 100% wrong.
great tool for a simple setup
I find Profitario very good. It is a must-have app.
It has helped me a lot to get organized! Great tool
Awesome app... no frills, but does exactly what it is supposed to do
Easy to navigate, intuitive.
Pros: Beautiful layout Cons: 1)BUG: After manually editing a product cost, it returns to the original price. 2)Do not allow you to fully manually edit some data. 3) Inexistent support. I text on message, nobody ever there. Required email contact, nobody ever answered.
Thanks for sharing your feedback—we appreciate hearing what's working well and where we can do better! We're glad you enjoyed the layout! Regarding your points: - Pricing Display Bug: Sorry about the confusion here. The issue where edited prices reverted back visually was just a display glitch—thankfully, it didn't impact the actual calculations. We've already fixed it. Support Response: As a small team, we do our best to get back to everyone within one business day, but occasionally things get busy, and we have to prioritize paying customers. We're sorry our response time wasn't what you expected. We'll work on improving our support process.
Great app and free, only if you have different shipping prices it is different
Easy to use and shows my profit accurately.
Really really beneficial and to the point
You don't get a warning or anything like that when you exceed the usage fee. So I spent almost 100€ for 1 month just on Profitario, what a disgrace.
Thanks for reaching out about your experience with Profitario. We appreciate your feedback and understand your frustration with the unexpected charges. Let's clear things up and see how we can make this right. Here's a quick rundown of our plans: Basic plan ($20/month): Covers 300 orders in 30 days, with additional charges for extra orders. While usage charges are limited to $75 per month. Pro plan ($50/month): Unlimited orders, no extra charges. The Basic plan is designed for flexibility, but we get that the extra charges can catch you off guard if you're not expecting them. While you can always check your usage and charges in the Shopify billing menu, we hear you - it's not ideal if you're not actively looking for it. Given your situation, moving to the Pro plan might be a better fit for you. If you decide to upgrade, we'd be happy to review your recent charges and see how we can adjust them to align with the Pro plan pricing. Why don't you reach out to our support team? We'll take a closer look at your account and find a solution that works best for you. We genuinely appreciate you bringing this to our attention. It helps us improve Profitario for everyone. Thanks for your understanding, and we look forward to sorting this out for you. Best, Lukas
Muy interesante, completa y fácil de usar app. Integra datos de varias fuentes y se actualiza en tiempo real. Por ahora muy conforme.
Pretty good. Helps to track expenses and profits.
The app is basic, but gives you key metrics. Adding costs is simple. I wish it would allow to create custom dashboards. However, their customer support is terrible! I reached out because it showed my LTV is $0. I did not get an answer within a week. When I followed up, I was told by Anna that the devs would look into it since it seems to be a bug. It's now another week later and I still do not have a reply, and my follow up has been ignored. Frustrating!
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