Rating

4.9

feedback

613

Reviews

chart

#194

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    28%
  • Less than a day
    24%
  • Less than a month
    23%
  • Less than a year
    24%
  • More than a year
    0%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the support team. Users appreciate the quick response times, helpfulness, and efficiency of the support staff, particularly mentioning team members like Gyte, Max, Louie, and Alina. The app itself is praised for its ease of use, customization options, and effectiveness in driving sales. Users also mention that the app integrates well with their Shopify stores and has helped them increase their average order value and optimize their operations. However, there are a few reviews that mention minor issues with setup or resolving problems, which took longer than expected.

Highlights

Exceptional customer service and quick response times
Ease of use and customization options
Effectiveness in driving sales and increasing average order value
Integration with Shopify stores
Minor issues with setup or problem resolution

Rating Breakdown

  • 5
    97% (596 ratings)
  • 4
    2% (14 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 88% (542)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 22, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Fantastic app!

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 20, 2025

Not responsive. Hard to reach out. We tried to use their app thinking their app is better than others and even subsribed to them, at first, i saw a drop in our conversion. And I was wondering what is the problem. After few weeks, I received a feedback that why is our product is tagged as SOLD OUT even though I checked, we have that inventory. And we tried to click the continuous selling but still not working. I do not recommend this, we;ve wasted a lot of money!

Store

KAIZU

Using app

About 1 month

Total reviews

6

Average rating

3.7

Developer Reply

Hello, Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email. Looking forward to hearing from you. Regards, Koala Bundles team

5 / 5 Share

Dec. 18, 2025

the help i was get from the support was perfect i recommend this app it had a lot of features

Store

Tremoza

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Great app and very easy to use. Does exactly what it promises for bundles and upsells. Special thanks to Max for the excellent, transparent support - super helpful and professional. Highly recommended!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more