Koala Bundles Volume Discounts
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Not responsive. Hard to reach out. We tried to use their app thinking their app is better than others and even subsribed to them, at first, i saw a drop in our conversion. And I was wondering what is the problem. After few weeks, I received a feedback that why is our product is tagged as SOLD OUT even though I checked, we have that inventory. And we tried to click the continuous selling but still not working. I do not recommend this, we;ve wasted a lot of money!
Hello, Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email. Looking forward to hearing from you. Regards, Koala Bundles team
absolute dog, doesnt even properly load when loading site
Hello, Thanks for reviewing the app. We’re sorry to hear about your experience. Our team has already reached out with some recommendations to help improve the loading speed and we’re currently waiting for your response so we can assist further. We’d really appreciate the chance to resolve this for you and make sure everything works smoothly on your store. Koala Bundles Team
Spent over 30 minutes building a bundle with different products, thinking I could connect each variant to its specific SKU so my supplier would know exactly what to ship. Turns out Koala doesn’t support that. It just applies a discount with no real SKU tracking. Total waste of time
Hello, Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email. Looking forward to hearing from you. Regards, Koala Bundles team
really bad app, bundle takes time to show up
Hello, Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email. Looking forward to hearing from you. Regards, Koala Bundles team
Attempted to install and use Volume Discount, but kept coming up with non logical errors saying quantities should be unique, which they clearly were. Frustrating and waste of time. Deinstalled and gave up.
Hello, I'm Tomas, co-founder of Koala Bundles application on Shopify. Your feedback is very valuable to us. We were wondering if we could schedule a short call to discuss your case and find a solution for you. Our engineers will be more than happy to help with any other questions you may have. We have also contacted you via email. We sincerely apologize for the inconvenience, and I look forward to hearing from you.
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