Koala Bundles Volume Discounts
The Shopify App has received overwhelmingly positive reviews from users. Customers appreciate the app's ease of use, effectiveness in increasing average order value, and the variety of promotional options it offers. The customer support team, particularly highlighted members like Alina, Louie, Gyte, and Max, is praised for being responsive, knowledgeable, and helpful. Users also mention the app's user-friendly interface, customization options, and the ability to create bundle offers easily. However, some users have mentioned minor drawbacks such as the need for more offer-building options and additional functionalities like a 'bundle' style option.
love this app! Great customer service!!! Louie helped me with all of my questions and customer settings!
Thank you so much for the 5-star review! We truly appreciate your support :)
I’ve worked with quite a few Shopify apps, and this is honestly one of the best investments we’ve made for our store. The app offers so many useful features and campaign options that every e-commerce marketer would need to run a professional online store. Instead of installing multiple separate apps, you can manage a lot of important promotional activities in one place, which makes day-to-day marketing much easier. What impressed me the most, however, was the support team. We ran into an issue while launching our first campaign. At first, it looked like the app had crashed, but it turned out the root cause was actually a Shopify-related error. Despite it not being their fault, Alina immediately jumped in, explained exactly what was happening, guided us through the issue, and helped us get everything up and running. The timing was particularly unfortunate because we were preparing a live campaign, but the team handled the situation incredibly professionally. They even extended our access as a goodwill gesture, despite the issue being completely outside of their control. That level of customer care is rare these days. A huge thank you to Alina for the patience, responsiveness, and genuine willingness to help. It’s clear that the team truly cares about their customers’ success. If I could leave 10 stars, I absolutely would. Highly recommended!
Hello, Thank you so much for the amazing review! We're thrilled to hear the app is helping streamline your marketing efforts and delivering value to your store :)
Great app, helps a lot!
Thank you for the great review! We’re glad to hear the app is helping your store and making a difference!
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