All reviews

Rating Breakdown

  • 5
    94% (607 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 88% (554)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 29, 2024

tolle app hat mir echt geholfen, Danke

Using app

4 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Very Professional Support and good App functionality

Using app

2 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Great functionality overall! I did encounter an issue with font settings, but after reaching out to the Koala app support team, they promptly resolved it for me. Although I haven’t been using the app for long, I’m very satisfied so far—everything works smoothly. I can genuinely recommend this app, as their support team is quick to respond and always helpful whenever I need assistance.

Store

My Store

Using app

--

5 / 5 Share

Nov. 28, 2024

Well, really great app with great features, the team here helped me with pretty much everything I asked and they are really nice too. defenetly recommended.

Using app

About 4 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Easy to set-up, efficient. Very good service!

Using app

42 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Koala has been a game-changer for my Shopify store! Creating bundle offers for customers has never been easier. The app is incredibly user-friendly, and what really stands out is how seamless it runs—there’s absolutely no slowdown in my store’s performance. The live support team is phenomenal! They’re lightning-fast, incredibly knowledgeable, and always go the extra mile to ensure everything is set up perfectly. Whether it’s integrations, advice, or just answering questions, they’ve been there every step of the way.

Using app

About 7 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 26, 2024

Great app! Customer support always available and helpful! :)

Store

TOP 7

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

So far so good. I like the options and the ability to change the colors and look of the sections. Customer service is great, too.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

super great help and service. a company really care, they even dont use bot's (till now) thank you so much Gyte for the amazing and quick help!

Store

Luxora

Using app

About 21 hours

Total reviews

11

Average rating

4.6

5 / 5 Share

Nov. 18, 2024

Louie was incredibly helpful throughout the entire process. When a company invests in exceptional customer service, it shows that they are genuinely committed to their values and intentions. I truly appreciate all the support—thank you so much!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Perfect app

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Works well, nice support :)

Using app

7 days

Total reviews

10

Average rating

4.6

5 / 5 Share

Nov. 14, 2024

Excellent work from the team in solving my bundle issues with Shopify

Using app

7 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 13, 2025

We’re really happy with this app! We’ve tried other ones, but Koala stood out because of their super fast and helpful customer service. Plus, it’s so easy to tweak the campaign layout so you get it exactly the way you want it to match the look of your store, and setting everything up was a breeze. Honestly, if all customer service was like Koala’s, life would be so much easier!

Store

Boxo.no

Using app

2 months

Total reviews

9

Average rating

4.2

5 / 5 Share

Nov. 12, 2024

Very smooth and very reactive ! Gyte was of great help solving my issues :)

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Customer support is very helpful and quick, and the app works well.

Using app

About 1 hour

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

Probably the fastest customer service I've seen on any app in the Shopify App Store, plus very easy to get to grips with, I'd recommend this app. Thanks Louie for your work.

Using app

38 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Really nice app and very user friendly. Different variants available for different kind of bundles or upsells. As well the customer service is spot on, really fast reply and they help you the utmost best they can! Really happy

Using app

25 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Easy einzurichten, sehr schneller und guter Support.

Using app

About 2 hours

Total reviews

6

Average rating

5.0