All reviews

Rating Breakdown

  • 5
    97% (691 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 89% (639)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 4, 2024

Great app and even better service. Very happy with it.

Using app

30 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

I love this app

Using app

7 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

The app is easy to set up and use so far and my interactions with customer service whenever I've had a question have been amazing - quick, friendly and extremely helpful. (Thanks, Louie!)

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

assistenza Fantastica. app ottima

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2024

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

tolle app hat mir echt geholfen, Danke

Using app

4 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Very Professional Support and good App functionality

Using app

2 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Great functionality overall! I did encounter an issue with font settings, but after reaching out to the Koala app support team, they promptly resolved it for me. Although I haven’t been using the app for long, I’m very satisfied so far—everything works smoothly. I can genuinely recommend this app, as their support team is quick to respond and always helpful whenever I need assistance.

Store

My Store

Using app

--

5 / 5 Share

Nov. 28, 2024

Well, really great app with great features, the team here helped me with pretty much everything I asked and they are really nice too. defenetly recommended.

Using app

About 4 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

The application fulfills its task and works correctly. Something that surprised me very pleasantly was the customer service - the highest level! Will from the support team with whom I had the opportunity to correspond was very helpful and friendly. He changed the appearance of the application blocks for me exactly as I expected. I feel very satisfied with the level of quality of his work and approach to the customer.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Easy to set-up, efficient. Very good service!

Using app

42 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

I've been using their app for the past 125 days now. It's excellent - and offers just the required presentation for my product offerings. Support team is highly responsive, and even added a requested feature.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Koala has been a game-changer for my Shopify store! Creating bundle offers for customers has never been easier. The app is incredibly user-friendly, and what really stands out is how seamless it runs—there’s absolutely no slowdown in my store’s performance. The live support team is phenomenal! They’re lightning-fast, incredibly knowledgeable, and always go the extra mile to ensure everything is set up perfectly. Whether it’s integrations, advice, or just answering questions, they’ve been there every step of the way.

Using app

About 7 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 26, 2024

Great app! Customer support always available and helpful! :)

Store

TOP 7

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

So far so good. I like the options and the ability to change the colors and look of the sections. Customer service is great, too.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

super great help and service. a company really care, they even dont use bot's (till now) thank you so much Gyte for the amazing and quick help!

Store

Luxora

Using app

About 21 hours

Total reviews

14

Average rating

4.7

5 / 5 Share

Nov. 18, 2024

Louie was incredibly helpful throughout the entire process. When a company invests in exceptional customer service, it shows that they are genuinely committed to their values and intentions. I truly appreciate all the support—thank you so much!

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Perfect app

Using app

10 minutes

Total reviews

1

Average rating

5.0