Promer AI Ads Creative/Meta Ad
Create High-Converting AI Ad Creatives for Meta, Facebook Ads
Rating
4.7
feedback
16
chart
#1,276
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
31%
-
Less than a month
31%
-
Less than a year
12%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support provided by team members like Ricky and Julie. Customers appreciate the app's ease of use in creating ads and the quality of the designs produced. The support team is highlighted for their responsiveness, guidance, and willingness to address any issues promptly. Users also mention the app's time-saving capabilities and its user-friendly interface. However, there are a few mentions of issues with ad generation and some users expressing a desire for manual text editing features.
Highlights
Review RSS Feed
All reviews
Jan. 29, 2026
This app is great! I did run into some issues when generating my first ad. The AI magic kept misspelling words. I contacted customer support and WOW they were the best I have ever had using Shopify apps. I dealt with both Ricky and Julie. They revised my creative to be exactly what I wanted. Not only did they fix the misspelled words, but they adjusted positioning and font colors for me. They worked hard to get it just right. I felt like I had a team behind me helping me make my ads perfect. I would absolutely recommend the app. I would give it 10 stars if I could.
Jan. 25, 2026
Cant even generate anything...goodluck with this garbage
Hi there, We’re truly sorry for the frustration and disappointment this experience caused. We understand how discouraging it is to run into an error when you’re expecting the app to work, and we take responsibility for that. After carefully reviewing the situation, we found that the issue occurred during the ad creation step while the AI was analyzing the product. In some cases, when the product content or language isn’t fully supported yet, the system may fail to process the image properly and result in the error you saw. This is something we’re actively working to improve. We’ve reached out to you via email to explain what happened and to help with a clear solution or workaround so you can continue without running into the same issue again. Please feel free to check your inbox (and spam folder, just in case). We’d genuinely appreciate the chance to assist and make this right for you. Thank you for taking the time to share your feedback. It helps us improve not just for you, but for everyone using the app. All the best, Promer team
Jan. 23, 2026
Its a wonderful app, i just got the meeting with Ricky, he helped me to explore all the features and we tried all. I will definitely recommend to others. love this App. Thanks
Hi there, Thank you so much for your kind words and for sharing your experience! We’re really happy to hear that you had a great session with our agent and that he was able to help you explore and try out all the features. Your recommendation truly means a lot to our team, and we’re so glad you’re enjoying the app. If you ever need anything or want to explore more use cases, we’re always here to help. If you ever have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at [email protected] . We’re always here and happy to help. Thanks again for your support, we really appreciate it! Kind regards, Promer team
Dec. 24, 2025
This app is BLESSED! Honestly, I am new to all this, ad creation and all, but the ease with which this allowed me to create and post them, made my life significantly easier. Always can do with a little less stress in life and Promer AI has got it right, hands down! Good job guys..keep up the great work!
Hi there, Thank you so much for your amazing feedback! We’re truly grateful for your kind words and thrilled to hear that Creative Studio has helped make ad creation easier and less stressful, especially as you’re getting started. That’s exactly what we aim for. Knowing that the app has made a positive difference for you really motivates our entire team to keep improving and delivering the best possible experience. Your encouragement means a lot to us! If you ever have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at [email protected] . We’re always here and happy to help. Warm regards, Promer Team
Nov. 17, 2025
Ricky at Promer AI Ads Creative Creator was extremely helpful in guiding me through the setup process and providing a clear demo of how to use the app. His assistance made the entire experience smooth and straightforward. Highly appreciate his support! Can't wait to get started!
Hi there, Thank you so much for your kind review! We’re thrilled to hear that our team was able to guide you through the setup process and make your experience smooth and straightforward. It’s wonderful to know that you’re excited to get started with Promer AI Ads Creative Creator! If you have any questions or need any assistance as you continue using the app, please don’t hesitate to reach out via live chat or email us at [email protected] . We’re always happy to help. Warm regards, Promer Team
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