All reviews

Rating Breakdown

  • 5
    100% (11 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (11)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 17, 2025

Ricky at Promer AI Ads Creative Creator was extremely helpful in guiding me through the setup process and providing a clear demo of how to use the app. His assistance made the entire experience smooth and straightforward. Highly appreciate his support! Can't wait to get started!

Using app

--

Total reviews

14

Average rating

4.9

5 / 5 Share

Oct. 29, 2025

I ran into a slight issue with ad generation, I reached out to Promer support and quickly received a response from Julie, who in turn forwarded the issue to Ricky. The issue was fixed in a timely manner. Very pleased with their quick responses and how they focus on immediately resolving issues that come about. I highly recommend this app.

Using app

About 11 hours

Total reviews

22

Average rating

4.4

Developer Reply

Hi there, Thank you so much for taking the time to share your experience! We’re so glad to hear that our team was able to assist you promptly and get the issue resolved in a timely manner. Your kind words about our support and responsiveness truly mean a lot to us. We’re committed to providing a smooth and reliable experience for all our users, and it’s wonderful to know that you’re satisfied with both the app and our service. Your recommendation is greatly appreciated and motivates our team to keep improving. If you ever have any questions or need further assistance, please don’t hesitate to reach out via live chat or email us at [email protected] ,we’re always happy to help! Warm regards, Promer Team

5 / 5 Share

Oct. 21, 2025

I had a demo on Creative with Ricky on to create ads with products, he demonstrates the ads creation, and then I created an ad with products from my store. It was easy to create ads with Ricky assistance. He is knowledgeable, patient, respectful. I will use Creative studio to create more ads for my products, the creation is friendly use. Germaine

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Germaine, Thank you so much for your thoughtful review and for sharing your experience with us! We’re delighted to hear that you found Creative Studio easy to use and that the demo session helped you feel more confident in creating ads for your products. It’s wonderful to know our team was able to provide clear guidance and make the process smooth for you. We’re so glad you’ll continue using Creative Studio to create more ads, we can’t wait to see what you’ll create next! If you have any questions or need any assistance, please don’t hesitate to reach out via live chat or email us at [email protected] . We’re always here and happy to help. Warm regards, Promer Team

5 / 5 Share

Oct. 3, 2025

This app is really great, and the support team is amazing as well! They immediately scheduled an online call with me, listened to my feedback about what features I was missing, and even promised a quick implementation of those functions. That’s fantastic and I’m really looking forward to seeing the updates.

Using app

29 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for taking the time to share such valuable feedback with us. We truly appreciate your kind words about both the app and our support team. It means a lot to know that the call we scheduled was helpful and that you felt heard when sharing your ideas for new features. Your feedback is incredibly important to us, it helps guide our improvements and ensures that Promer continues to deliver real value for our users. We’re excited about the upcoming updates and look forward to showing you how your input has made a difference. If you have any questions or need anything, please don’t hesitate to reach out via live chat or email us at [email protected] We’re always here and happy to help. With sincere appreciation, Promer Team

5 / 5 Share

Sept. 24, 2025

best creative app

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you sincerely for your kind words and for calling us the “best creative app.” We’re truly grateful for your support and are delighted to know that Creative Studio has been a valuable tool for you. Our entire team works hard to deliver the best possible experience, and feedback like yours motivates us to keep improving and innovating. If you ever have any questions or need assistance, please don’t hesitate to reach out to us via live chat or email at [email protected] We’re always here and happy to help. Thank you once again for your trust and recommendation, it means a great deal to us. Warm regards, The Promer Team

5 / 5 Share

Sept. 17, 2025

This app earns a 5/5 rating from me despite one current limitation. The customer service is outstanding—they are incredibly responsive and proactive in resolving issues. The app is also highly intuitive and effective, producing excellent results with minimal effort. While I was hoping to use it for 19:6 Shopify banners, which isn't available yet, the company immediately offered a refund and promised to notify me when the feature launches. Their excellent service and the app's overall performance make it a great choice.

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your wonderful 5-star review! We’re truly grateful for your kind words about our support team and the app. Your feedback means a lot to us, and we’re glad to hear you’ve found the app intuitive and effective. We completely understand your need for the feature, and we’ll make sure to notify you as soon as it becomes available. Your patience and support motivate us to keep improving and delivering the best possible experience. Thanks again for choosing us, we’re excited to continue supporting your success! If you have any questions or need anything, don’t hesitate to reach out to us via live chat or email us at [email protected] Best regards, Promer team

5 / 5 Share

Sept. 10, 2025

great customer service, seems a useful tool for marketing. looking forward to when you can amend text manually :)

Store

bollox

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are the support team from Creative Studio. Thank you so much for your kind review! We're really glad to hear that you found our customer service helpful and that you see Creative Studio as a valuable tool for your marketing. Your feedback about being able to amend text manually is very much appreciated, our team is already working on expanding editing features to give you more flexibility and control. We sincerely hope your journey with Creative Studio continues to be a positive one! In addition to constantly improving your experience, we’ll keep working hard to enrich our services for valuable users like you. Your kind words mean a lot to us, and you are truly an important part of our community! If you have any questions or need anything, please don’t hesitate to reach out to us via live chat or email us at [email protected] Best regards, Promer Support Team

5 / 5 Share

Aug. 22, 2025

Quick service! Thank you Julie for the guidance provided and quick turnround to resolve my problem. :)

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

Hi, We are the support team from Creative Studio. Thank you so much for your kind review! We're really happy to hear that you had a great experience with our app and that Julie’s support was helpful in resolving your issue quickly. We sincerely hope your journey with Creative Studio continues to be a positive one! In addition to constantly improving your experience, we’ll keep working hard to enrich our services for valuable users like you. Your kind words mean a lot to us, you are truly an important part of our community! If you have any questions or need anything, please don’t hesitate to reach out to us via live chat or email us at [email protected] Best regards, Promer Support Team

5 / 5 Share

Aug. 11, 2025

Great app for anyone to use for creating posts and ads! Intuitive and user friendly. Thanks Julie and Ricky for introducing me to the app, you are both amazing.

Using app

14 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi, We are support team from Creative Studio. Thank you so much for your kind review! We're really happy that you're enjoying the app and that our support has been helpful to you. We sincerely hope your experience with our app continues to be a positive one! 💪 In addition to constantly improving your experience, we will continue enriching our services for valuable users like you. Thank you from the bottom of our hearts for your words, you are truly an important part of our community! If you have any questions or need anything, don’t hesitate to reach out to us via live chat or email us at [email protected] Best regards, Promer support team

5 / 5 Share

July 21, 2025

So convenient and easy to use! Love this app! It helps me create ad banners super fast. Just pick a style, customize, and done. The quality is really good, and I can use the designs right away without editing anything. Huge time-saver and perfect for busy store owners.

Using app

About 9 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi, We are the Promer support team. Thank you so much for your kind review! We're really happy that you're enjoying the app and that our support has been helpful to you. We sincerely hope your experience with Promer continues to be a positive one! 💪 In addition to constantly improving your experience, we will continue enriching our services for valuable users like you. Thank you from the bottom of our hearts for your words, you are truly an important part of our community! If you have any questions or need anything, don’t hesitate to reach out to us via live chat or email us at [email protected] Best regards, Promer Team

5 / 5 Share

July 1, 2025

Sto cominciando a provare questa app, sembra ottima. Il servizio clienti è davvero pronto e preciso. Vediamo come va, credo bene :)

Using app

41 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Ciao, Siamo il team di supporto di Promer. Grazie mille per la tua gentile recensione! Siamo davvero felici che l'app ti stia piacendo e che il nostro supporto ti sia stato utile. Speriamo sinceramente che la tua esperienza con Promer continui ad essere positiva! 💪 Oltre a migliorare costantemente la tua esperienza, continueremo ad arricchire i nostri servizi per utenti preziosi come te. Grazie di cuore per le tue parole: sei davvero una parte importante della nostra community! Ti consigliamo anche di visitare il nostro blog, dove troverai le ultime novità non solo su Creative Studio, ma anche su tutte le altre applicazioni Promer e molto altro ancora: 👉 https://community.promer.ai/ Per qualsiasi domanda o necessità, non esitare a contattarci tramite la chat dal vivo oppure scrivici a [email protected] Cordiali saluti, Il team di Promer