Rating

4.6

feedback

30

Reviews

chart

#788

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    40%
  • Less than a month
    33%
  • Less than a year
    10%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the app for its time-saving features, user-friendly interface, and excellent customer support. Many users highlighted the helpfulness of the support team, particularly mentioning Ricky and Julie for their outstanding assistance. The app's ability to simplify ad creation and provide professional results was a common theme in the reviews. Users also appreciated the quick responses from the support team and their willingness to address any issues promptly. However, there were a few mentions of minor issues such as misspelled words in the AI-generated content and the lack of manual text editing features.

Highlights

Positive feedback on time-saving features and user-friendly interface
Praise for excellent customer support, particularly Ricky and Julie
App's ability to simplify ad creation and provide professional results
Quick responses from the support team and willingness to address issues promptly
Minor issues mentioned like misspelled words in AI-generated content and lack of manual text editing features

Rating Breakdown

  • 5
    87% (26 ratings)
  • 4
    7% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (2 ratings)

Reviews with Text

  • 97% (29)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 23, 2026

I have seen good support many times but this style of support has to be the best. After an amazing demonstration by Julie i will immediately buy this app and recomend it to anyone who wants good easy top class Ads PLUS Support for all products. This app Links with shopify very easily and you can generate a video direct from the product BIG Thank You Julie. You are amazing

Using app

--

Total reviews

21

Average rating

4.9

5 / 5 Share

April 21, 2026

Promer has been a very useful app for quickly generating banner creatives for Meta ads. It helps speed up the workflow a lot, and the support team is responsive, helpful, and easy to work with whenever assistance is needed.

Using app

17 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your thoughtful and detailed review! We’re truly delighted to hear that Promer has been helping you save time and energy while creating high-quality posters and ads for your products. It’s especially rewarding to know that the app is supporting your growth and helping you stay competitive in such a fast-moving content landscape. We also really appreciate your kind words about our team, it means a lot to know that the support you received made the setup process smoother and more effective for you. Your feedback is incredibly valuable to us, and it motivates us to keep improving and building even better tools for businesses like yours. If you ever have any questions or need further assistance, please don’t hesitate to reach out via live chat or email us at [email protected] we’re always here and happy to help. Warm regards, Promer Team

5 / 5 Share

April 20, 2026

Goede onboarding zeer behulpzaam en tot dusver goed resultaten uit de app

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind review! We’re really glad to hear that the onboarding experience was helpful and that you’re already seeing good results from the app. We’re excited for you to continue exploring and getting even more value from it. If you ever need any support along the way, please don’t hesitate to reach out via live chat or email us at [email protected] we’re always here and happy to help. All the best, Promer Team

5 / 5 Share

April 18, 2026

Excellent app with powerful features! Real-time syncing and AI-based product mapping are game changers. Customer support is available 24/7 and very helpful...

Store

Genzura

Using app

About 19 hours

Total reviews

9

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying the app and finding features valuable, they’re designed to make your workflow faster and more efficient. It’s also great to know that our support team has been helpful and available whenever you need assistance. Your feedback truly means a lot to us and motivates us to keep improving. If you ever have any questions or need further support, please don’t hesitate to reach out via live chat or email us at [email protected] we’re always here and happy to help. Warm regards, Promer Team

5 / 5 Share

April 14, 2026

Thank you very much for great assistance to generate catching add. Julie gave the best service. You saved me much time and struggles.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your thoughtful review! We’re really glad to hear that your experience has been great so far and that the initial issues were resolved smoothly with the support from our team. It’s wonderful to know that you’re happy with the quality of the content generated that’s exactly what we strive for. Your feedback truly means a lot to us and motivates us to keep improving. If you have any questions or need any further assistance, please don’t hesitate to reach out via live chat or email us at [email protected] we’re always here and happy to help. Warm regards, Promer Team

All reviews

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