All reviews

Rating Breakdown

  • 5
    87% (26 ratings)
  • 4
    7% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (2 ratings)

Reviews with Text

  • 97% (29)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 23, 2026

I have seen good support many times but this style of support has to be the best. After an amazing demonstration by Julie i will immediately buy this app and recomend it to anyone who wants good easy top class Ads PLUS Support for all products. This app Links with shopify very easily and you can generate a video direct from the product BIG Thank You Julie. You are amazing

Using app

--

Total reviews

21

Average rating

4.9

5 / 5 Share

April 21, 2026

Promer has been a very useful app for quickly generating banner creatives for Meta ads. It helps speed up the workflow a lot, and the support team is responsive, helpful, and easy to work with whenever assistance is needed.

Using app

17 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your thoughtful and detailed review! We’re truly delighted to hear that Promer has been helping you save time and energy while creating high-quality posters and ads for your products. It’s especially rewarding to know that the app is supporting your growth and helping you stay competitive in such a fast-moving content landscape. We also really appreciate your kind words about our team, it means a lot to know that the support you received made the setup process smoother and more effective for you. Your feedback is incredibly valuable to us, and it motivates us to keep improving and building even better tools for businesses like yours. If you ever have any questions or need further assistance, please don’t hesitate to reach out via live chat or email us at [email protected] we’re always here and happy to help. Warm regards, Promer Team

5 / 5 Share

April 20, 2026

Goede onboarding zeer behulpzaam en tot dusver goed resultaten uit de app

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind review! We’re really glad to hear that the onboarding experience was helpful and that you’re already seeing good results from the app. We’re excited for you to continue exploring and getting even more value from it. If you ever need any support along the way, please don’t hesitate to reach out via live chat or email us at [email protected] we’re always here and happy to help. All the best, Promer Team

5 / 5 Share

April 18, 2026

Excellent app with powerful features! Real-time syncing and AI-based product mapping are game changers. Customer support is available 24/7 and very helpful...

Store

Genzura

Using app

About 19 hours

Total reviews

9

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying the app and finding features valuable, they’re designed to make your workflow faster and more efficient. It’s also great to know that our support team has been helpful and available whenever you need assistance. Your feedback truly means a lot to us and motivates us to keep improving. If you ever have any questions or need further support, please don’t hesitate to reach out via live chat or email us at [email protected] we’re always here and happy to help. Warm regards, Promer Team

5 / 5 Share

April 14, 2026

Thank you very much for great assistance to generate catching add. Julie gave the best service. You saved me much time and struggles.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your thoughtful review! We’re really glad to hear that your experience has been great so far and that the initial issues were resolved smoothly with the support from our team. It’s wonderful to know that you’re happy with the quality of the content generated that’s exactly what we strive for. Your feedback truly means a lot to us and motivates us to keep improving. If you have any questions or need any further assistance, please don’t hesitate to reach out via live chat or email us at [email protected] we’re always here and happy to help. Warm regards, Promer Team

5 / 5 Share

April 10, 2026

Great experience with the app so far. Was having issues generating and receiving errors at first. But Ricky was able to rectify the issues by helping me step by step. The quality of the content generated is also great!

Using app

About 17 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your thoughtful review! We’re really glad to hear that your experience has been great so far and that the initial issues were resolved smoothly with the support from our team. It’s wonderful to know that you’re happy with the quality of the content generated, that’s exactly what we strive for. Your feedback truly means a lot to us and motivates us to keep improving. If you have any questions or need any further assistance, please don’t hesitate to reach out via live chat or email us at [email protected] we’re always here and happy to help. Warm regards, Promer Team

5 / 5 Share

April 3, 2026

Promer App is great, save us a lot of time and energy to generate nice posters and Ads for our bathroom products. Even much better for all designers we had before, AI really helps a lot in future business and also in this fast content century. Good chance for small brands who have good products and nice concept to compete with big potatoes in the market. And I was contacting with Julie and Ricky, they really helps me a lot in setting up the apps.

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your thoughtful and detailed review! We’re truly delighted to hear that Promer has been helping you save time and energy while creating high-quality posters and ads for your products. It’s especially rewarding to know that the app is supporting your growth and helping you stay competitive in such a fast-moving content landscape. We also really appreciate your kind words about our team, it means a lot to know that the support you received made the setup process smoother and more effective for you. Your feedback is incredibly valuable to us, and it motivates us to keep improving and building even better tools for businesses like yours. If you ever have any questions or need further assistance, please don’t hesitate to reach out via live chat or email us at [email protected] we’re always here and happy to help. Warm regards, Promer Team

5 / 5 Share

April 1, 2026

Excellent Experience with the Propmer App to craete the Ad Creatives.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had an excellent experience using Promer to create your ad creatives. Our goal is to make the process as smooth and effective as possible, so it’s great to know the app is helping you achieve that. Your support truly means a lot to our team. If you have any questions or need any assistance, please don’t hesitate to reach out via live chat or email us at [email protected] we’re always here and happy to help. Warm regards, Promer Team

5 / 5 Share

March 31, 2026

I had a very positive experience, and he had a lot of knowledge. It gave me a lot of ideas for my store. I liked the app and it will make advertising my products much easier.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind and thoughtful review! We’re delighted to hear that you had such a positive experience and that the session provided you with valuable ideas for your store. It’s great to know that you’re enjoying the app and that it’s helping make advertising your products easier, that’s exactly what we aim for. Your feedback truly motivates our team to keep improving and delivering even more value. If you have any questions or need any assistance, please don’t hesitate to reach out via live chat or email us at [email protected] we’re always here and happy to help. Warm regards, Promer Team

4 / 5 Share

March 30, 2026

Store

Ayonae

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thank you so much for your 4-star rating, we truly appreciate your support! 💙 We’re always working to improve and would love to know what we can do to make your experience even better. If there’s anything that could help make it a full 5-star experience for you, we’d really value your feedback. If you need any assistance, feel free to reach out via live chat or email us at [email protected] we’re always here and happy to help. Warm regards, Promer Team

4 / 5 Share

March 26, 2026

Even mee aan het experimenteren . Maar ziet er veel belovend uit voor een nieuwe app op Spotify . Support is ook heel erg behulpzaam. Vier sterren is omdat ik nog heel veel van de app moet leren ontdekken ..

Using app

About 2 hours

Total reviews

6

Average rating

4.0

Developer Reply

Hi there, Thank you so much for your kind and thoughtful review. It truly means a lot to us that you’re taking the time to explore the app and share your first impressions. We’re really happy to hear that it looks promising and that our support team has been helpful so far. We completely understand that it takes time to fully discover everything, and we’re excited for you to continue exploring. Our goal is to make sure you have the best possible experience as you dive deeper into the app. If there’s anything you need along the way, please don’t hesitate to reach out via live chat or email us at [email protected], we’re always here and happy to help. We truly hope that as you continue using the app, you’ll feel even more satisfied with the experience and that it earns a full 5-star from you. Your support means a great deal to our team. 💙 Warm regards, Promer Team

5 / 5 Share

March 25, 2026

This app is amazing, it saves a lot of time. I really enjoy using it.

Using app

About 12 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the app and that it’s helping you save time, that’s exactly what we aim for. If you have any questions or need any assistance, please don’t hesitate to reach out via live chat or email us at [email protected] . We’re always here and happy to help. Warm regards, Promer Team

1 / 5 Share

Feb. 6, 2026

nur englische Werbetexte das ändern auf Deutsch ist extrem mühsam

Using app

About 1 hour

Total reviews

4

Average rating

2.5

Developer Reply

Hallo, vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Es tut uns sehr leid, dass Sie diese frustrierende Erfahrung gemacht haben. Wir verstehen vollkommen, wie mühsam es ist, wenn die Erstellung von Werbetexten auf Deutsch nicht reibungslos funktioniert. Aktuell funktioniert Promer am besten mit englischen Produktinhalten. Bestimmte Sonderzeichen aus anderen Sprachen können leider dazu führen, dass der Generierungsprozess nicht korrekt abläuft. Wir möchten hier ganz offen sein: Diese Einschränkung haben wir nicht klar genug kommuniziert, und dafür möchten wir uns aufrichtig entschuldigen. Anstatt nur zu erklären, was schiefgelaufen ist, wollten wir Ihnen zeigen, wie das Erlebnis eigentlich sein sollte. Unser Team hat Ihre Anzeigenmotive mit Ihrem Produkt neu generiert, damit Sie die gewünschten Ergebnisse sehen können, wenn alles korrekt funktioniert. Wir haben Ihnen dazu bereits eine Folge-E-Mail gesendet, bitte prüfen Sie Ihren Posteingang (und ggf. auch den Spam-Ordner). Ihr Feedback ist uns sehr wichtig, und wir möchten die Situation unbedingt für Sie verbessern. Wir würden uns freuen, von Ihnen zu hören und Ihnen weiterhelfen zu dürfen. Mit freundlichen Grüßen Das Promer-Team

5 / 5 Share

Jan. 29, 2026

This app is great! I did run into some issues when generating my first ad. The AI magic kept misspelling words. I contacted customer support and WOW they were the best I have ever had using Shopify apps. I dealt with both Ricky and Julie. They revised my creative to be exactly what I wanted. Not only did they fix the misspelled words, but they adjusted positioning and font colors for me. They worked hard to get it just right. I felt like I had a team behind me helping me make my ads perfect. I would absolutely recommend the app. I would give it 10 stars if I could.

Using app

5 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your incredibly thoughtful and detailed review! We’re truly grateful for your kind words and are delighted to hear that, even after running into some initial challenges, you had such a positive experience with our app and support team. It means a lot to us to know that our team was able to step in, carefully refine your creative, and make sure everything from spelling to layout and colors was exactly how you envisioned it. Our goal is always to make you feel supported every step of the way, so hearing that you felt like you had a team behind you is especially rewarding. Thank you again for your trust, recommendation, and amazing encouragement. If you ever need anything or have ideas to share, don’t hesitate to reach out via live chat or email us at [email protected] we’re always here and happy to help. Warm regards, Promer Team

1 / 5 Share

Jan. 25, 2026

Cant even generate anything...goodluck with this garbage

Using app

About 9 hours

Total reviews

5

Average rating

4.2

Developer Reply

Hi there, We’re truly sorry for the frustration and disappointment this experience caused. We understand how discouraging it is to run into an error when you’re expecting the app to work, and we take responsibility for that. After carefully reviewing the situation, we found that the issue occurred during the ad creation step while the AI was analyzing the product. In some cases, when the product content or language isn’t fully supported yet, the system may fail to process the image properly and result in the error you saw. This is something we’re actively working to improve. We’ve reached out to you via email to explain what happened and to help with a clear solution or workaround so you can continue without running into the same issue again. Please feel free to check your inbox (and spam folder, just in case). We’d genuinely appreciate the chance to assist and make this right for you. Thank you for taking the time to share your feedback. It helps us improve not just for you, but for everyone using the app. All the best, Promer team

5 / 5 Share

Jan. 23, 2026

Its a wonderful app, i just got the meeting with Ricky, he helped me to explore all the features and we tried all. I will definitely recommend to others. love this App. Thanks

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words and for sharing your experience! We’re really happy to hear that you had a great session with our agent and that he was able to help you explore and try out all the features. Your recommendation truly means a lot to our team, and we’re so glad you’re enjoying the app. If you ever need anything or want to explore more use cases, we’re always here to help. If you ever have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at [email protected] . We’re always here and happy to help. Thanks again for your support, we really appreciate it! Kind regards, Promer team

5 / 5 Share

Jan. 12, 2026

Nothing but praise for these guys, I had an issue with billing an they were onto it straight away and sorted it straight away. Will be using in the future for sure

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words! We’re glad to hear that our team was able to quickly resolve your billing issue and provide a smooth experience. Your feedback means a lot to us and motivates our team to continue delivering fast and reliable support. We’re excited to have you using Promer AI in the future! If you ever have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at [email protected] . We’re always happy to help. Warm regards, Promer Team

5 / 5 Share

Dec. 24, 2025

This app is BLESSED! Honestly, I am new to all this, ad creation and all, but the ease with which this allowed me to create and post them, made my life significantly easier. Always can do with a little less stress in life and Promer AI has got it right, hands down! Good job guys..keep up the great work!

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your amazing feedback! We’re truly grateful for your kind words and thrilled to hear that Creative Studio has helped make ad creation easier and less stressful, especially as you’re getting started. That’s exactly what we aim for. Knowing that the app has made a positive difference for you really motivates our entire team to keep improving and delivering the best possible experience. Your encouragement means a lot to us! If you ever have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at [email protected] . We’re always here and happy to help. Warm regards, Promer Team

5 / 5 Share

Nov. 17, 2025

Ricky at Promer AI Ads Creative Creator was extremely helpful in guiding me through the setup process and providing a clear demo of how to use the app. His assistance made the entire experience smooth and straightforward. Highly appreciate his support! Can't wait to get started!

Using app

About 2 hours

Total reviews

20

Average rating

4.5

Developer Reply

Hi there, Thank you so much for your kind review! We’re thrilled to hear that our team was able to guide you through the setup process and make your experience smooth and straightforward. It’s wonderful to know that you’re excited to get started with Promer AI Ads Creative Creator! If you have any questions or need any assistance as you continue using the app, please don’t hesitate to reach out via live chat or email us at [email protected] . We’re always happy to help. Warm regards, Promer Team

5 / 5 Share

Oct. 29, 2025

I ran into a slight issue with ad generation, I reached out to Promer support and quickly received a response from Julie, who in turn forwarded the issue to Ricky. The issue was fixed in a timely manner. Very pleased with their quick responses and how they focus on immediately resolving issues that come about. I highly recommend this app.

Using app

About 11 hours

Total reviews

24

Average rating

4.5

Developer Reply

Hi there, Thank you so much for taking the time to share your experience! We’re so glad to hear that our team was able to assist you promptly and get the issue resolved in a timely manner. Your kind words about our support and responsiveness truly mean a lot to us. We’re committed to providing a smooth and reliable experience for all our users, and it’s wonderful to know that you’re satisfied with both the app and our service. Your recommendation is greatly appreciated and motivates our team to keep improving. If you ever have any questions or need further assistance, please don’t hesitate to reach out via live chat or email us at [email protected] ,we’re always happy to help! Warm regards, Promer Team