SmartPopup: Promotion Popup
Reduce abandoned carts and promote all significant event
Rating
4.9
feedback
805
chart
#152
All reviews
Rating Breakdown
Review RSS Feed
July 6, 2024
I am using Shopify Dawn, which is supposed to be compatible. When attempting to edit a popup template, I receive the error message "tiny MCE is in read only mode" with a prompt to upgrade our billing plan. But clicking to learn more or upgrade billing returns a 500 server error. I've tried clearing cache and used multiple browsers. Without the ability to customize templates, this app is useless.
May 15, 2023
App support is very worst. Support team did not reply on any mail last 4 Days.
Feb. 9, 2023
Not user friendly??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? I’m making it 1 star for making me write 100 characters just to prove how bad is the app
Sept. 26, 2022
Not even 1Star worth! Waste of time and customer support 0! I want download it again doesnt work on mobile very slow support
April 14, 2021
Mobile version not good. Not responsive.. App is not intuitive and pratic. There are better apps than this one for sure
Dec. 10, 2020
Worthless, BASIC options like changing the text for days, minutes (other language) its simple not there.... This is NOT FREE as it will cost your time, which you will waste after finding out BASIC! options are "sorry not available", support is worthless for what it matters.
Sept. 7, 2020
Very poorly made. Very messy and buggy. Would not notnotnotnotnotnotnotnotnotnotnotnotnotnotnotnot reccomend
Oct. 31, 2020
This app has just stopped working. I need consistency when promoting sales and not a pop up that only works when it feels like it. Uninstalling right now. Don't waste your time with this one!
Nov. 26, 2019
it cant worked on mobile!very dispointed ont it!it cant worked on mobile!very dispointed ont it!it cant worked on mobile!very dispointed ont it!
July 16, 2019
0 stars... Don't bother! The app has no Save feature and if you decide to leave and continue later, guess what... you start all over again! I lost two precious hours over it for nothing. The blank template, where you can create your own stuff, has no button for the customer to click on or coupon feature to add. I deleted my cache and cookies just in case it was my fault, but no, this wasn't the problem; the coding of the app was. Also, when you try to add your own text, the customization feature wasn't working most of the time. And the permanent button tool on the screen and its customization was visible only once, while when I looked for it some other time, it was gone! Can't lose any more of my precious time, so no need to contact the support. I'm just wondering how would this app have been while on its beta mode...smh
We are so sorry for the unhappy experience you had. When you firstly create a popup, you need to walk through all the step and click Publish to shop in the end, so your settings will be saved, if you don't want popup to run at first, just turn its status to Off. Besides, the blank template is for you to add your own content or background image, you can also copy button or element from other template and paste here. Our support is responsive 24/7 so just send an email to [email protected] and we will help you promptly.
Sept. 13, 2018
I've tested intensively. This are my results: It does not recognize it's own cookies. Therefore it runs in endless loops :( It dows not recognize product links which are excluded :( You can only run one campaign at the same time as a result. Otherwise more camaigns appear randomly. Lot's of effort and neagtive results for customer experience. I'm experienced in workarounds for bad tested software because most of the software in the market is developed quick and dirty. But in this case I cannot find a workaroung either..
Could you please enable the access for us at [email protected] to check it carefully for you? Thank you.
May 11, 2018
Stupid as fuck app. makes it so much harder to use.
Thanks for your review. Our team did sent immediate support offer right after being acknowledged about your issue, there could have been something wrong that made you not receive our email
Dec. 28, 2017
Bar cover the ability to edit. Support does not respond or follow up at all
Thanks for your review. Our team did sent immediate support offer right after being acknowledged about your issue, there could have been something wrong that made you not receive our email.
Oct. 20, 2017
They charged me $7.99 despite the app saying that it is free....
Thanks for your review. Promotion popup now is totally free without any additional charge. Hope you could give our app another chance.
June 25, 2017
Continues to revert custom HTML. Seriously impacts business.
Please clarify your problem to email [email protected], we are happy to answer any of your request.