starruniversity review for Propel Subscriptions App
Oct. 6, 2022
Needed help with the app and had some questions. The online support was not helpful so I book a zoom call. When the call came NO ONE showed up, contacted online support and explained what happened, again no help. I book another zoom call and guess what, no one showed up. My time was wasted again. I do hope they get it together
Hello friends at starruniversity, I'm so sorry this happened. The agent working during the time your calls were scheduled for was having difficulties with their Zoom account. Arrangements should have been made for one of our other agents to handle your calls, and I'm so sorry this didn't happen in your case. We've communicated to our agents how to better handle situations like this in the future. It will not happen again. Sincerely, Chris @ Propel Commerce
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