All reviews

Rating Breakdown

  • 5
    93% (164 ratings)
  • 4
    5% (9 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 97% (170)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 2, 2023

Sooo I updated my theme and for whatever reason my apps didn't pull over. I received a prompt response within minutes inside the chat feature of the app. Tom came in and figured out what the problem was and got it done in an instant! Forever grateful. Propel is great!! Thanks again!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2022

This app is perfect for adding subscriptions to your products and the customer support is amazing, thank you Tom.

Using app

39 minutes

Total reviews

21

Average rating

5.0

5 / 5 Share

May 31, 2022

Very good app and love the customer service. I love that everything is free when other applications charge fees or percetnages.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2022

Fantastic customer service. I needed the app installed on a custom theme and the support response was fast. Super easy

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Blackwell & Sons, Thank you so much for the review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

May 17, 2022

Havn't started using it yet, but I got support with downloading it and they where super friendly and efficient!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Niba Nail Care, Thank you so much for the review, Ashleigh! We're glad to help. Chat us anytime you need help. Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

May 12, 2022

Easy to use and very friendly and helpful customer service! I would recommend for anyone who is looking for a subscription service which they can easily manage without difficulty

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at MAO Cosmetics, We're glad to hear you enjoy our app! Thanks, Megan! 💖 We're always happy to help anytime! Good luck to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

May 12, 2022

I used the app to add a subscription option to a few products in our Shopify store and it was so easy to use and set up for each item. The support staff has been exceptional, quick to respond and ensure proper installation. I am so glad that we could benefit from this app.

Using app

15 days

Total reviews

5

Average rating

4.6

Developer Reply

Hello friends at Pet Perennials, We're happy to help your business, too, Remy! Thanks for the review! 😎 Chat us anytime, and good luck with your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

May 11, 2022

Extremely easy to use and to implement. Accessing help is quick and easy, very supporting staff. Propel subscriptions provides us with everything we need!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at KSA Certification, We're glad to assist, Nathan! Chat us whenever you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

May 11, 2022

Just installed the Subscriptions Recurring Orders and so far I am over the moon with how easy it was to set up! (Seriously, I did it while also getting my girls ready for school, it's that simple.) Support was lightening fast to remove the clickable branding, I am so excited to see where this takes my business!

Using app

32 minutes

Total reviews

4

Average rating

4.0

Developer Reply

Hello friends at Treesnail Wellness, We're happy to help your business grow! 🚀 Thanks for the stellar review, Christine! Our support team will always be here to assist you anytime. Enjoy the app! 😎 - Leo @ Propel Commerce

5 / 5 Share

May 10, 2022

really useful app, great customer service. Free to use, can't go wrong. so far so good. recommended

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Anaqa Inspired, Thank you so much for the review! You really can't go wrong with our app! 😎 Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

May 7, 2022

So far so good. The support over live chat is very fast and easy to understand. I had some questions about how the app manages billing of my customers each month and got positive responses from the support guy.

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Bounce Pep, Love the review, Mark! Thanks! We're glad to assist you. Chat us anytime you need help. Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

May 6, 2022

Such a great subscription app for Shopify. Easy to use and configure. Amazing support team. Highly recommend this app and any app Propel Commerce is a part of. Five stars!

Using app

10 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Taheebo Wellness Tea, Thanks for the recommendation, Julien! We appreciate your review. Our support team is always here for you. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

4 / 5 Share

May 4, 2022

Chud was great in helping me set this app up. so far working well but having shipping option available would give it 5 stars

Using app

About 2 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

May 2, 2022

I'm trying it out because I want to switch all of my patreon subscribers over to my main website. I just installed it, but customer service was already very helpful.

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2022

Love the app! does exactly what we need it to do. Would highly recommend if your looking for an easy way to take subscriptions

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at ZIMfitness™, Thank you very much, Zach! We 💖 the recommendation. Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

April 27, 2022

I used the app to setup subscription. I was able to test it on my website and get a test email. I was able to remove the product name with help from the chat person Chud.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

3 / 5 Share

Feb. 2, 2023

Came here from one of the big apps which could not handle basic things and seemed overwhelmed by the Shopify checkout integration. It was a great app when they offered all features for free... and even as they started charging. However, we've updated our rating as the functionality is really not up-to-scratch compared to the rapidly climbing prices... For example the merchant can't edit subscriptions, only the customer can, and there were all sorts of technical issues we had that the customer support team avoided helping with...

Store

ViBERi

Using app

10 months

Total reviews

2

Average rating

4.0

Developer Reply

Hello friends at ViBERi, We're glad to hear you find our app useful compared to other apps! 🎉 Thank you so much for the review, Afsaneh! Don't hesitate to chat us anytime you need help. - Leo @ Propel Commerce

5 / 5 Share

April 19, 2022

Lo mas que me gusta es que el servicio al cliente es super rapido y eficaz. Tremendo todo! Estaré probando el servicio para ver que tal, pero su comunicacion es excelente

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Yahdai Natural Soap, ¡Muchas gracias por la reseña, Iris! ¡Esperamos que disfrutes de la aplicación! Siempre estamos aquí cuando necesita ayuda. ¡Buena suerte y más poder para su negocio! 🚀 - Leo @ Propel Commerce

5 / 5 Share

April 19, 2022

Loving the app!!! Great customer service, Had trouble with the last app I was using but so far, very happy with everything here :) Thank you

Using app

8 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Femme Waist Beads, We're glad to hear you enjoy our app! Thank you for the review, Shayra! Chat us anytime you need help! - Leo @ Propel Commerce

5 / 5 Share

April 15, 2022

Haven't dug into the app yet but the support we have had from the start has been very prompt, friendly and helpful.

Using app

39 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Salusbury Winestore & Bar Thank you Leo for your feedback! Your experience with our service means a lot to us! We're here if you need assistance again. 😎 - Carmi @ Propel Commerce