Propel Subscriptions App
Grow recurring revenue with subscriptions & recurring payments
Rating
4.9
feedback
293
chart
#958
All reviews
Rating Breakdown
Review RSS Feed
Nov. 16, 2022
We spent quite a lot of time looking to find a subscription app that would meet our requirements. Eventually we came across Propel who got us up and running exactly as we needed and super fast. Fantastic support from Leo. Wish all apps provided the same level of help and support.
Hello friends at Niel Asher Education, Thank you very much for the review, Dani! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce
Nov. 15, 2022
Barely started this app and have not even opened my store fully yet, BUT... ...this app is excellent. Very easy to manage and set up. It is simple to not get overwhelmed by all the extra data and easy to use the tools embedded in the app. I highly recommend!! 1000% The support was and is excellent and very ready for consumers. Great support & I'm so excited to put this app to work, ASAP!!!! <333333333
Hello friends at Trinity's Store, Thank you for the AWESOME review, Trinity! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Nov. 14, 2022
Tom was quick and helpful in getting my subscription working with my page and resolved concerns I had upon initial install within minutes. I highly recommend this multifunctional subscription app!
Hello friends at Universal Power Academy, Thank you for the AWESOME review, Kimmy! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Nov. 14, 2022
Excelente servicio al cliente, tuve problemas al principio y pensé que no me serviría porque mi membresía es para servicios de masajes, no productos físicos, pero al final pude editar todo y me funciona sin tener la opción de one-time purchase o delivery. Gracias Tom, por tu ayuda!
Hola amigos de Recovery.mc, ¡Gracias por la evaluación IMPRESIONANTE, Mario! Eres muy apreciado. ¡Disfruta de la app y más poder para tu negocio! 🚀 - Tom @ Propel Commerce
Nov. 12, 2022
great app and great customer service! satisfied how customer service answers in less than 2 min and solves any issues pretty fast!
Hello friends at Greenite, Thank you very much for the review, Dani! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce
Nov. 8, 2022
We chose Propel because it allowed us to set up subscriptions with a unique up-front cost and custom amounts after a certain number of deliveries. The chat support works like a charm and the team was quick and effective at answering all of my questions.
Hello friends at Geyser Shower, We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce
Nov. 7, 2022
It is a little bit difficult to figure out at first but the customer service is extremely helpful and available often.
Hello friends at Underbite Pet Boutique, Thank you very much for the review, Kellie! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce
Nov. 4, 2022
App is simple to use and Tom is very helpful. Perfect for flexible subscriptions and easy to use when you are starting out. I love using it, and when I wanted to get a little help they were quick.
Hello friends at Good Guys Soap, Thank you for the AWESOME review, Stefan! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Oct. 28, 2022
Fast and AWESOME. Good Job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hello friends at XTRAGPS Tracking Solutions, Thank you for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Oct. 27, 2022
its good! They were very helpful and provided constant support. I had emailed them a few times as well regarding installation which they were very helpful with.
Hello friends at MFB Super Greens, Thank you very much for the review, Iqvinder! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce
Oct. 26, 2022
Great customer serrvice. helped a lot would use again. Was good for subcription charges and growing my rental business.
Hello friends at Paperclip Rent, We're glad to hear our app is helping your business! Thanks for the review, Justin! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce
Oct. 26, 2022
Got really quick response to my question and problem was solved. Widget looks great on the website, very professional. Thanks,
Hello friends at paws-off.com.au, Thank you very much for the review, Ellen! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce
Oct. 24, 2022
Tom did an amazing job at helping me, thank you tom, appreciate your help lots! Very decent app, and easy to work with
Hello friends at Aubaddie, Thank you very much for the review, Joshua! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Oct. 23, 2022
I'm a big fan of reviews. I don't make any moves without reading them and I always start with the bad ones and then - if I'm still interested - read the good ones. There's usually good and bad aspects to everything so I always try to review Pro's as well as Con's. Recurring's Pro's were the support responsiveness (at the start). I had my questions answered quickly. That dropped off however when I asked a lot of questions in quick succession largely because their installation video didn't match the behaviour of their api. That is where the Pro's end. Cons: apps that don't clean up after themselves when deleted are a BIG 'No-No' in my book. If I'd seen reviews to this effect, I would never have installed Recurring because I think it indicates poor design. After I deleted Recurring, some widget elements were still active. A customer support person acting for Recurring actually chastised me for not talking to them before deleting their api! (I don't need anyone's permission to delete an api off my website - thank you!) Functionality-wise Recurring is very CSS dependent. If you're looking for a seamless integration that does all the heavy lifting for you - this isn't the api for you. If you're proficient at CSS coding, you'll probably get a lot more out of the api than I ever could so I can't speak to it's potential. Just know that - if you're not a coding expert (like me) this isn't the api for you. I've gone back to Subify. I had installed their api before Recurring so I had some basis of comparison. Subify didn't have some features I wanted but they've been very pro-active and are bringing those features online next month and have offered me a great discount to onboard with them now. We have a very simple offer. If you just need something simple that integrates easily check out Subify. I highly recommend them.
Hello friends at Collagen Sticks, Thanks for your feedback. I appreciate you taking the time to provide it. I've reviewed your chat log with our agent as I was very concerned when you mentioned you were chastised, but this doesn't appear to have actually happened. When you mentioned you had decided to uninstall the app and requested the widget be removed, our agent responded: 'I'm sad to know that. You may have deleted the app without uninstalling the codes from your theme first. Please let me remove the codes for you.' Our agent was sad to see you leave, provided a quick explanation and offered to remove the code for you. When it was done, you responded 'Yes. All good now. Thanks.' At no point were you chastised, and you didn't respond as if chastised either. (Our agents would never chastise a merchant for deciding to uninstall.) A couple other points: 1. Our plan picker works out of the box for most themes and designs, but your shop had a variety of blue backgrounds and text colors that was quite unique. While our app does include a style customizer, more in-depth customization would have been needed to match your site's unique style, and this is a service our agents provide FREE to all merchants. We want our app to look AMAZING on your site, and our agents are trained to help with any needed CSS. Just let us know, and we'll take care of it. No css needed on your part ;) 2. It looks like you were on our free plan. Many of our 135 5-star reviews are from merchants taking advantage of our free plan. It's a fantastic value and is something that Subify doesn't offer. (Subify limits their free plan to 5 subscriptions - making it more of a 'free trial'.) For our paid plans, unlike Subify, we don't take a 1% cut of your revenues. On $10,000/month revenue, that'll be a charge of $100/month without even including the app fee. Our plans are more feature-rich than Subify and we've got a lot of exciting features coming in the next few weeks including the ability to offer free or custom shipping on subscriptions. Regardless, we're happy to hear you found an app that works for you. If it doesn't work out, please let us know. We'd be happy to welcome you back and help with any needed style customizations you needed :) Sincerely, Chris @ Propel Commerce
Oct. 22, 2022
The support from the team is amazing. Very prompt with responses and will ensure any issues you are experiencing will be resolved
Hello friends at the gums coffee, Thank you very much for the review, Susara! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce
Oct. 20, 2022
Very user friendly app to get subscriptions set up for my business. The help center is very thorough and the customer service chat was very easy to use and helpful! Looking forward to booking more customers with my new subscription offerings.
Using app
13 days
Total reviews
1
Average rating
5.0
Hello friends at Little Shop by the Sea- Organic Goods & Mercantile, Thank you for the AWESOME review, Katelyn! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Oct. 14, 2022
The support is amazing. I got help setting up a payment plan subscription for my website. It was so simple and easy. I was helped by a rep named Tom and he was able to go in and collab on m website and actually fix my issues while sending me screenshots so I would educated on how to do it myself in the future. Overall great, FAST and easy experience.
Hello friends at I'm Going With Fay!, Thank you for the AWESOME review, Monique! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Oct. 14, 2022
The app works great but the customer service is NEXT LEVEL! These guys have bent over backward to help me get everything setup and running smoothly. Definitely use this app for your subscriptions and recurring orders!
Hello friends at SquirrellyJoes, Thank you very much for the review, Joe! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce
Oct. 11, 2022
Customer service is great, and they respond quickly. The app is easy to use and works great for subscriptions.
Hello friends at Timber Edge Outdoors, Thank you for the AWESOME review, Joy! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Oct. 11, 2022
The installation was very easy and their team was super helpful with assistance when needed! I would recommend :)
Hello friends at Neuma Beauty, Thank you for the AWESOME review! It was a pleasure assisting you! Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce