All reviews

Rating Breakdown

  • 5
    94% (276 ratings)
  • 4
    4% (11 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)
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5 / 5 Share

Oct. 10, 2022

Great support which has been an issue with many of these subscription apps. I hope they continue to add features

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at Aim High Coffee, Thank you very much for the review, Jeff! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

2 / 5 Share

Oct. 7, 2022

This app is fine if you are small boutique shop with not many items. Totally useless if you have more than 30 items you want to sell in a subscription. Very limited. Has potential, but poor design at the moment for larger online shops. Customer service was good.

Using app

2 days

Total reviews

1

Average rating

2.0

Developer Reply

Hello friends at Four Muddy Paws, Thanks so much for your feedback. Subscription groups in our app are limited to 30 products right now, but the app can support more than 30 products by creating multiple subscription groups. We understand this isn't suitable for all situations though, and we're working on removing this limitation over the next couple months. Sincerely, Chris @ Propel Commerce

1 / 5 Share

Oct. 6, 2022

Needed help with the app and had some questions. The online support was not helpful so I book a zoom call. When the call came NO ONE showed up, contacted online support and explained what happened, again no help. I book another zoom call and guess what, no one showed up. My time was wasted again. I do hope they get it together

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello friends at starruniversity, I'm so sorry this happened. The agent working during the time your calls were scheduled for was having difficulties with their Zoom account. Arrangements should have been made for one of our other agents to handle your calls, and I'm so sorry this didn't happen in your case. We've communicated to our agents how to better handle situations like this in the future. It will not happen again. Sincerely, Chris @ Propel Commerce

5 / 5 Share

Oct. 4, 2022

Very quick to respond and help with anything all. I love that! So far the subscription service has been excellent. I really like that I can offer multiple options to my customers for subscription plans. Highly recommend!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at JsHomemadeElderberry, We're glad to hear our app is helping your business! Thanks for the review, Juliana! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Oct. 4, 2022

When i was able 2, Support was a Great Help! They had patience to help me with any questions I may have had & set me up nicely going forward

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Conscious Kinect SnackBox, Thank you for the AWESOME review! We really appreciate you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Oct. 3, 2022

Leo was a great help. Fast reply and easy to use. Leo provided great customer service. Great APP I will recommend to others 100%.

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Agape Key All Natural Products, Thank you very much for the review, Shakera! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Sept. 29, 2022

I used this app how to set up the subscription button for our customer. Kudos to the agent who answer my queries very fast.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends A Magical Land, Thank you for the AWESOME review, Benjamin! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Sept. 27, 2022

Tom was very helpful in walking me through the install. Now to get our first subscription. verry excited!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends Auminay Naturals, Thank you for the AWESOME review, Melanie! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Sept. 27, 2022

Support is fantastic! I was able to easily install a subscription to my products. customizable and easy to use.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends De Novo Agency, Thank you for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Sept. 27, 2022

Havde problemer med opsætningen of fik en god og hjælpsom service. Nu fungere det hele som det skal.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hej venner hos Optima Sport, Mange tak for anmeldelsen, Kasper! Vi er altid glade for at hjælpe når som helst. Chat med os, når som helst du har brug for hjælp! Mere kraft til din virksomhed! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Sept. 27, 2022

I have received excellent support each time i have needed help with anything. The Team at Propel Commerce are excellent!

Using app

7 months

Total reviews

9

Average rating

5.0

Developer Reply

Hello friends at For Petz NI, Thank you very much for the review, Emma! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Sept. 25, 2022

Guter und schneller Service gleich nach der einfachen Installation. Das Video erklärt die Installation sehr gut und die Optionen sind sehr vielfältig.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

Install was a breeze and Tom was super helpful during set up. Seems to do everything we need. Thanks team

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Fern Botanica Thank you for the AWESOME review, Dan! It was my pleasure. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Sept. 20, 2022

Terrific app and service. Tom was a huge help in adjusting styling and function. Highly recommend! Thank you!

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Lucky Goat Coffee Co, Thank you for the AWESOME review, Dan! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Sept. 16, 2022

When setting up the app, the chat screen made it clear that someone could help me with the onboarding process. Tom was extremely helpful in walking me through the settings that I needed to use.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at billr-577c, Thank you for the AWESOME review, Bill! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Sept. 16, 2022

After installing this app, I had a bunch of questions which Leo very patiently answered. He was so helpful even when I realized a couple of days later that I needed more functionality than the app could provide. I have since found a different app that handles what I need, but if you want a simple easy to use membership app to collect recurring payments, this one is excellent - and has wonderful customer service, which is hard to come by these days! Thanks, Propel!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at The Cross Stitch Studio, Thank you for the stellar review, Betsy! We hope to work with you again someday as we add more features to our app! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Sept. 15, 2022

Tom was such a great help! Great customer service. Very helpful. We are excited to use this new app. I recommend trying this app and working with this great team.

Using app

About 21 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at Airpuria, Thank you for the AWESOME review! We really appreciate it. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Sept. 15, 2022

I just installed the app, and before I could look over the app customer service was contacting me to see if I need help, GREAT CUSTOMER SERVICE....

Store

Numaxus

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Numaxus, Thank you for the AWESOME review, Curtis! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Sept. 9, 2022

I couldn't get the subscription option to show on my site, but Leo was awesome and had it up and running right away. Thanks!!

Store

SONDR

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at SONDR, Thank you very much for the review, Michelle! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Sept. 8, 2022

Customer service from Leo is excellent! Smooth and hospitable service. Quick response and willing to help you!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Baron d'Amour, Thank you very much for the review, Michel! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce