All reviews

Rating Breakdown

  • 5
    81% (113 ratings)
  • 4
    5% (7 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (3 ratings)
  • 1
    11% (15 ratings)
Review RSS Feed Review RSS Feed

2 / 5 Share

May 2, 2022

Have been having issues since day one and have been messaging them for weeks with no response. They do not have any support at all from what I can tell so far. Also cannot get in touch for a refund as I cannot use the software at all and don't want to pay for something I cannot use. Some of the basic features seem to work ok.

Using app

11 months

Total reviews

5

Average rating

4.4

Developer Reply

We apologize for it. Could you please elaborate on what difficulties you were facing? We would be happy to sort them out. In addition, we've added many new functionalities & eliminated bugs. It's getting installed by many Shopify merchants daily. Thanks for your review.

5 / 5 Share

April 9, 2022

needed to solve a quick problem on limit for some products. worked like a charm, support was on point with quick help to offer guidance.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

🤩 We're so glad to know that you liked our app & are satisfied with our support team. Please try our app's new features & leverage them.

1 / 5 Share

Jan. 28, 2022

I set the app up, but it didn't work properly, and made items that don't have inventory tracked show on the store as OUT OF STOCK. So I deleted the app, and in doing so, it stopped our Checkout from working! Which resulted in a 25% decrease in sales conversions for the 24 hours until we noticed the error. NOT HAPPY - would definitely not recommend this app.

Using app

About 2 hours

Total reviews

1

Average rating

1.0

Developer Reply

We apologize for the experience you faced with our app. We've updated the app and eliminated its bugs so we hope that you won't be refacing those issues. Please try leveraging its new functionalities for applying limit restrictions to item quantities. This app is getting famous day by day. Again, we're extremely sorry about the bad experience encountered to you.

1 / 5 Share

Nov. 12, 2021

We had a lot of trouble with this app. It was very erratic when we first installed it (working about 50% of the time), so we decided to get rid of it. However, there wasn't a warning or sub-routine in the delete procedure to say we needed to 'manually' remove integration first. As a result, after the app was gone the shopping cart stopped working. No error message to explain why. The solution, for anyone who has the same problem, is to reinstall, add integration, remove integration, and then delete the app a second time. Guys - you need to include removal of the integration system into the removal process, or at least build in an alert. Better still, provide an app that works reliably so it doesnt need to be removed. Acknowledgements to Shopify support, who helped us sort this out.

Using app

About 3 hours

Total reviews

3

Average rating

3.7

Developer Reply

Apologies you faced the issue with our app. 1. App should work 100% if done settings properly, we have over 1000 installs using this app without any trouble about the functionality, 2. Yes, we agree on this point but the Shopify doesn't provide any functionality to show any alert or something while you are deleting the app from the Shopify backend. Although we have clearly mentioned in the app description about the uninstallation process, we are adding email functionality to instruct based on the feedback. Hope to serve you better in the future and your suggestions are improving our app. Thank you.

1 / 5 Share

Nov. 12, 2021

The application does not do what it promises and support will probably only appear when it reads a negative review. There are many better apps than this, I wouldn’t recommend it even if it was free.

Using app

5 days

Total reviews

7

Average rating

2.1

Developer Reply

Hi We are sorry to hear the experience with us. We were on Diwali vacation when you reached out to us, so we agree we couldn't reach out to you on time. If you want to use our app again, and facing any issues, we are happy to help you instantly. Please reach out to our WhatsApp support for quick support. Your suggestions make our app better for tomorrow. Thank you :)

2 / 5 Share

Nov. 1, 2021

I setup a minimum quantity for an item, which works when going to the shopping cart. Unfortunately it still allows a smaller quantity through if going directly to checkout. Advice is to disable 'buy it now' etc, which is unacceptable if these provide increased sales. Also easily bypassed by going directly to checkout via the address bar.

Using app

Over 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Hi Thanks for your review. I hope you understand there are some things in Shopify that are not in our control and to make the functionality you need to follow some ways. Buy now and quick payment options are one of them, you need to disable those because that redirects users directly on checkout or payment gateway page where we don't have control to limit the user. Your feedbacks make our app better for tomorrow. Thank you :)

4 / 5 Share

Oct. 13, 2021

I changed my review from one star. The app worked well as advertised. We decided not to stick with it and uninstalled it. You must make sure to follow their uninstall instructions in the app description, or it could mess up your checkout like it did ours. I upgraded my review from the 1 because they were quick to reach out and propose a fix, but one less star because this shouldn't happen in the first place

Using app

6 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for taking the time to post a review for us. We apologize that you experienced bad the first time. At the same time, we're also glad that you changed your review and voiced your positive feedback in an honest way. 🤩 We're really impressed by your honesty ❤️

5 / 5 Share

Oct. 9, 2021

Excellent app. Thanks for building this. Support is always super quick at replying to messages, very helpful and professional. Great service, thanks!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Your accolades made our day. Keep loving us ❤️🤩

5 / 5 Share

Sept. 9, 2021

This app is really helpful for my shopify!! There every step of the way when I reached out for help. And quick to suggest a fix, top-notch devs here.

Store

KPLAZA

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

KPLAZA, thanks for the time you spent writing the review for us. We're looking forward to getting more love from our customers 🤩❤️

5 / 5 Share

Sept. 2, 2021

Had issues with adding limits on variations for our products on the website. Chat assistance was able to resolve our issue very efficiently.

Using app

9 months

Total reviews

14

Average rating

3.9

Developer Reply

Thanks for your review. We're always ready to sort our customers' issues out 🤩

1 / 5 Share

Aug. 24, 2021

Broke checkout for our store while installed. Such little instruction, documentation and guidance on how to correctly set up a simple app. Upon integrating app, checkout would not proceed past the cart. DO NOT EVEN TRY THIS APP, it will lose you business.

Using app

About 2 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hello Sorry to hear about the inconvenience. We have mentioned uninstallation instructions in the app description itself. We understand there could be an issue you might have faced, but we have simple instructions, before deleting the app, click on remove integration and then you can delete the app so it can remove the added code.

1 / 5 Share

Sept. 1, 2021

Update: 9/1/21 - This app did not work. Failed upon site launch and customer support went dark on me. Don't download it, find another option ----------------------------------------------------------------------------------- Tech support via Skype was very helpful, solved my problems and the app did what I needed it to do! We are launching a store where users can only buy one limited item. The app helps limit the amount of items a user can buy during a shopping session, and prevents them from coming back in after a initial purchase and buying again.

Using app

14 days

Total reviews

2

Average rating

3.0

Developer Reply

We apologize for the experience you faced. We've updated this app and added more features to it.

1 / 5 Share

Aug. 3, 2021

Be careful. after we uninstall this app our checkout page shut down for 2 days until we found a problem (shopify represewntative told us some apps here can cause this problem). poor customer service (have to wait for a day or 2 for reply. for our email question they still havent reply to us. and customers still can avoid and buy as many goods as they want.

Using app

5 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello I am sorry for the inconvenience it caused. We will surely rectify why the support team took much longer than usual. We offer WhatsApp support for quick revert and resolution, so request you to follow.

5 / 5 Share

July 10, 2021

This app does exactly what It says it will do. It limits the number of purchases of a specific product and collection, but you can also limit purchases for a lifetime. This might sound odd, but we have a reduced introduction product and they have had people buying a number of them at a time. This App limits that and we are grateful!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for writing good words for our Shopify product. We're so glad that you chose our app and it's working fine satisfying your business requirements & your customers are purchasing the number of product quantities you expect 🤩

1 / 5 Share

July 3, 2021

I learn all the operation instruction, but it's too simple. I try and try for 2 days, but it fully can't work out. Very bad.

Store

Moterm

Using app

About 16 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hello Thanks for your feedback. Honestly we didn't understand. Did you reach out to our WhatsApp support or helpdesk? We are very eager to help our customers for any query or help.

5 / 5 Share

June 23, 2021

Easy app, perfect support ! It worked perfectly for me and saved a lot of time. I recommend Thank you

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Great!!🤩 Keep using it and thank you for recommending our app.

5 / 5 Share

May 31, 2021

This app solved all my problems and demands with customer and his EPP. Developers are great, quickly respond and help with everything

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Understanding our customers' business requirements & providing them with working solutions will be always our primary goals. MageComp thanks you for your kind words 🤩

5 / 5 Share

May 24, 2021

As the developers describe, this app requires help from them to install and integrate into a store. The developers of this app are more than happy to help, and even write customized code when required. When we had some issues after using this app for a while, they looked into our issue and wrote more customized code to fix our issue. Overall, we have been very happy with this app, and would recommend it to anyone looking to implement order limits on their store.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Our dev team has the capability of carrying out any customization successfully. MageComp team is thankful to you for appreciating our work. Feel free to reach out to us anytime. We're passionate to assist our customers 🤩

5 / 5 Share

April 16, 2021

Great app that allowed me to put a minimum quantity people could purchase on a few select products that I am selling. They were quick to respond when I had an issue, and I like the app.

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for your kind words! You made us happy. Lots of love from MageComp!!! ❤️❤️❤️

1 / 5 Share

March 27, 2021

DANGEROUS and poorly developed app. Here were a couple things that were issues for me: - Customers are still able to bypass this app allowing them to purchase more than the quantity you set the limit to. - Poor UI - search functionality is subpar. For some products, you would have to search for the entire keyword before it's able to find the product you're looking for. However, I was willing to tolerate these issues, until last week, when this app was interfering with my site's checkout process in which I had to uninstall it immediately. Customers were complaining and this RESULTED IN A LOSS OF SALES FOR US. I sent an inquiry to support and have not gotten a response.

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Thank you for posting your feedback here. Just to answer you, if it's poorly developed, then we didn't have more than 1000 installs for this app. Limit is something you need to check every phase and there are certain things that are not in our control due to Shopify limitations for example, if a customer directly goes on the payment page by clicking on the quick payment button, we don't have control over it to limit, so you need to disable those buttons. We are sorry for any inconvenience it has caused, you can reach out to our support anytime for anyhelp. Thank you :)