MB Push Down Hide Out of Stock
Overall, the reviews are strongly positive. Most merchants say the app does exactly what it promises: it automatically pushes out-of-stock products down or hides them, keeps collections organized, improves the shopping experience, and saves a significant amount of manual work. Many reviewers also mention that it is easy to set up, reliable, and especially useful for stores with large catalogs or frequent stock changes. Several merchants note that the app has helped improve sales, conversion rate, and customer experience by keeping available products front and center. The most common negative feedback is about support and reliability in a smaller number of cases. Some users report bugs or issues after updates, including problems with manually hiding/unhiding products, and a few say the app did not work properly in their store. There are also complaints about slow or unhelpful support, difficulty reaching the team, and billing or cancellation concerns. In contrast, many other reviews praise the support team as fast, knowledgeable, and highly responsive, suggesting that support quality may vary depending on the issue or situation.
A recent update to the app has completely messed with our store. We can no longer manually hide or unhide any of the products that have been hidden or unhidden by the app. Which means they are not showing up online or in our POS. This is impacting our online sales and our in store inventory. We reached out two weeks ago to ask that this issue be resolved and have heard very little besides "we're working on it". We have filed a formal complaint with Shopify and will be asking for our money back.
the response was quick and helpful
Exceptional app backed by world-class support The app works seamlessly, but what truly sets Merchbees apart is their extraordinary customer support team. Mete and the technical team provide some of the fastest, most attentive, and genuinely helpful support I’ve experienced on Shopify. Whenever you reach out, you get real developers who take immediate ownership and go above and beyond to make sure everything runs smoothly for your store. Reliable, well-engineered, and backed by a team that genuinely cares about merchants. 5 stars all the way!
Great app! It makes managing out-of-stock products effortless. Easy to set up, works reliably, and saves a lot of manual work. Highly recommended!
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