KARKASA review for Brevo PushOwl: Email,Push,SMS
4 / 5
July 14, 2026
The support is among the best I've found in a Shopify app. Harish from the CX team answered every technical question in detail and with honesty — he even reproduced the issue on our store and explained exactly how the tracking works under the hood. The Shopify → Brevo sync works well (contacts, attributes and purchase data verified with real orders), and reverse sync can be controlled from settings. Worth knowing: checkout events are client-side (cookies/browser session), so abandoned cart recovery won't capture every visitor — a platform limitation to be aware of before building automations on those events. The team is transparent about it, which I appreciate.
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