Brevo PushOwl: Email,Push,SMS

great

Nice customer support! Didn't expect this kind of help but really helped us out! 5 Stars!!! Very hands-on help

Ottima applicazioni e assistenza clienti veramente gentili

Réponse efficace et très rapide ! merci beaucoup !

Nice app, great support service by Adrian.

We were struggling to get the service set up and running. Brevo's customer service rep Reese refused to set up a 30 minute orientation call. Apparently we don't have a high enough subscription package. Don't be fooled. Unless you have a premium subscription package you can only receive email help where they will send you link to docs you have to sift through to try and find answers. They did find time to call me several times to try and sell me more email sends and a higher subscription package. The sales guy was trying so hard to keep me on the phone it was almost comical. I was holding my 11month old son who was crying and he asked if I could get on a 5 minute demo call. I told him no I needed to go take care of my son and he kept pushing saying "yes but it will only take 5 minutes of your time." Their work flow currently is -- if a brand new customer is struggling to get the service to work properly, deny an orientation call to get them in a good place and call them multiple times to get them sell them more stuff. We asked them to cancel the service once and they did not address it in their reply. We have asked to cancel it for a 2nd time. I will provide an update if they refused to address it again. Be careful with this company. They do not care about your marketing success only selling you more stuff. Would not recommend and would not use again even if they try to fix the horrible experience we have had. Disgusting company.

Angali is very knowlegable ,and a great help

Anjali du support client a été très réactive, m'a guidé et aidé à corriger mon problème, et m'a expliqué tout ce qu'il fallait. Je la remercie pour son aide précieuse L'application fonctionne correctement.

A great and swift support from Yash in helping configure integration between Brevo with Shopify!

Ottima Assistenza! Gentili, disponibili ed efficaci.

Anjali was very helpful in supporting us with setting up our first installation for our loyalty customers

Thanks to Anjali, We was having issue with our popup setup and she did not only provide a good assist but also make sure everything get sorted out and let us know why the issue occur in the first place.

très bonne apps je recommande

Absolutely love Brevo, it's extremely easy to use! When I wanted to connect my new shopify store to my already existing Brevo account Anjali helped me connect the store in 15min so easy and no stress :)

Excellent support de la part de Yash. Il a été patient, clair et très efficace pour m'aider à résoudre mon problème. En tant qu'entrepreneur qui gère tout seul, avoir un service client aussi réactif et compétent fait vraiment la différence. Merci Yash !

Amazing support from Yash! Very helpful, responsive, and professional. He resolved my queries quickly and made everything easy to understand. Thank you for the great assistance!

Extremely confusing setup between Brevo.com and push owl, but outside of the difference between the two services, it was fairly quick to get things going. Yash, a customer support agent, does deserve 5 stars for his help in getting my account confusion sorted out. However the overall app I can't do more than 4 just due to the confusion between Brevo and PushOwl

Doesn't work if you use a different email address for Brevo and Shopify. It'll create a second Brevo account. This is a known bug but they haven't patched it. No self closure for the erroneously created second Brevo account, so you'll have work with different support teams. For us we had one ticket for our actual account, one for PushOwl, and another for the erroneously created account. Easier for us to just manually export and import segmented Shopify lists.

Mir wurde super geholfen! Easy und schnell, ohne es kompliziert zu machen.