Brevo PushOwl: Email,Push,SMS

Completely useless for email marketing unless you spam your customers. Brevo is pushing "performance indicators". If your marketing strategy is not to spam your customers every day, but instead only write when there's something relevant happening (eg. every 3 months), you will fail these thresholds and your account will instantly be locked. They will refuse to unlock it until you unsubscribe, at which point it magically is possible to unlock the account after all. Avoid this at all costs for email marketing and just use the default shopify app. It works just as well, and won't lock your account over made-up numbers.

Support war schnell und kompetent.

It would be nice if one can connect to one's Brevo account without having to talk with support. That seems like an unnecessary step in between.

Anjali provided excellent support and helped me successfully connect my Shopify store to my existing Brevo account. She was patient, professional, and very helpful throughout the process. Great customer service experience!

We’ve relied on Brevo for more than 4 years. The platform is incredibly flexible, the customer support team is always helpful, and the Shopify integration makes syncing everything simple. Highly recommend! Extra thanks to Yash for helping resolve few questions.

Excellent support! I had issues with my email configuration and wasn't receiving test emails. Yash was very patient, answered all my questions, and helped me resolve the issue quickly. Everything is working perfectly now. Thank you for the great support!

Please cancel my subscription; the app is terrible and doesn't work—I keep getting errors.

The support is among the best I've found in a Shopify app. Harish from the CX team answered every technical question in detail and with honesty — he even reproduced the issue on our store and explained exactly how the tracking works under the hood. The Shopify → Brevo sync works well (contacts, attributes and purchase data verified with real orders), and reverse sync can be controlled from settings. Worth knowing: checkout events are client-side (cookies/browser session), so abandoned cart recovery won't capture every visitor — a platform limitation to be aware of before building automations on those events. The team is transparent about it, which I appreciate.

Personalised support from Hamish today which I really appreciated - going the extra mile to signpost practical guides. Much appreciated

Had a problem with separate account being created in Brevo and then PushOwl in Shopify. I posed the question in the webchat and a few minutes later, Anjali got in on the chat and sorted it out for me. Look forward to getting it working for us

Brevo is a awesome platform, that offers integrations with shopify, which makes much more easy to manage our newsletters and subscrivers We are using brevo for newsletter at 1 year or so, and it is easy, works wells and the support is very helpful too.

A répondu parfaitement a mes attentes et je n'ai pas attendu

Goed geholpen door Yash. Fijne app met goede hulp!

Very professional and knowledgeable. Thank you for your help.

Thanks to Raul, my problem was solved within 10 minutes. The AI agent couldn't help with this issue, but Raul was fast, helpful, and fixed everything. Now everything works perfectly.

Support good once you get to a human, allows us to connect with brevo so very useful

Support was great! Yash was super helpful with clarifying the policy and confirming that our business model complies with it.