Brevo PushOwl: Email,Push,SMS
The reviews for this Shopify App highlight exceptional customer support provided by team members like Yash, Adrian, Anjali, and others. Customers appreciate the prompt, patient, and professional assistance they received in resolving issues and setting up the app. The support team's knowledge and efficiency in addressing queries and guiding users through the process are highly praised. However, some users mentioned initial confusion with setup, particularly between Brevo and PushOwl accounts, leading to a slight learning curve. Despite this, the overall positive experience with the app and the outstanding customer service overshadowed any initial challenges.
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Completely useless for email marketing unless you spam your customers. Brevo is pushing "performance indicators". If your marketing strategy is not to spam your customers every day, but instead only write when there's something relevant happening (eg. every 3 months), you will fail these thresholds and your account will instantly be locked. They will refuse to unlock it until you unsubscribe, at which point it magically is possible to unlock the account after all. Avoid this at all costs for email marketing and just use the default shopify app. It works just as well, and won't lock your account over made-up numbers.
Support war schnell und kompetent.
It would be nice if one can connect to one's Brevo account without having to talk with support. That seems like an unnecessary step in between.
Anjali provided excellent support and helped me successfully connect my Shopify store to my existing Brevo account. She was patient, professional, and very helpful throughout the process. Great customer service experience!
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