Brevo PushOwl: Email,Push,SMS
The reviews for this Shopify App are a mix of positive and negative feedback. On the positive side, many users praised the excellent customer support provided by team members like Harish, Raul, Yash, Anjali, and Christie. Customers appreciated the quick responses, efficient problem-solving, and clear explanations given by the support staff. The app was also commended for its usefulness in setting up automated push notifications, managing customer segments, and integrating with Shopify. Users found the app easy to use and highlighted the effectiveness of the abandoned cart and browse abandonment automations. However, there were some negative reviews mentioning difficulties in setting up the app, confusion with account connections, and issues with email marketing features. Some users expressed frustration with the app's functionality and support.
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We have been using Brevo for a while but always had issues getting integration from Shopify so our contacts would not move automatically - had implemented a painful multi-step workaround. Although PushOwl has been around, I was never able to get it to work with my existing account. Finally reached out to support who responded straight away. Wish I had reached out earlier because they made it so easy to fix. Yash was my support person. A+ support.
Overall has provided a lot of useful and cost effective tools. The platform and dashboard are easy to navigate. A special Thank You to Mugesh M., our strategist and onboarding specialist! He's been an amazing and thoughtful support and provides really clear guidance for our unique needs. Kudos Mugesh!
Experienced a small issue with the app, and Yash was able to get it worked out immediately. Not only that, the app is amazing! Exactly what I need for this level of business.
Amazing customer support! Yash was extremely helpful and resolved my issue right away. Great service!
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