All reviews

Rating Breakdown

  • 5
    94% (1,670 ratings)
  • 4
    3% (61 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (26 ratings)

Reviews with Text

  • 97% (1,711)
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4 / 5 Share

Feb. 20, 2026

Um weiter mit unserem Shopify Plus Shop Brevo zu nutzen, mussten wir die App verwenden, deshalb leider nur 4 Sterne. Das Onboarding war erst etwas holprig da wir zwei Shops anbinden mussten. Der Support bekommt 5 Sterne :) sie haben sich schnellstens gemeldetund waren sehr hilfsbereit. To keep using Brevo with our Shopify Plus store, we had to use the app, so unfortunately only 4 stars. Onboarding was a bit bumpy at first because we had to connect two stores. Support gets 5 stars :) they got back to us very quickly and were super helpful.

Using app

4 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 5, 2026

Piyush was extremely helpful in getting everything integrated properly for me once I ran into issues. I'm still new with the app, but I'm finding so many of these are not layman user friendly which is creating a lot of frustration for me.

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 19, 2026

If you're installing for the first time and have multiple Brevo accounts, make sure you are logged in to the right account before you start! I accidentally connected the wrong account to my store and then made a complete mess trying to fix it, but support was super helpful and quick to respond. I spoke to Anjali, who I would give 20/10 stars if I could!

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 13, 2026

Anjali Customer service was excellent. The app is functional and well thought out. Main issue is the deliverable emails that goes to spam.

Store

GSUWOO

Using app

5 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 15, 2025

Great support from the team. Anjali took care of all our queries with exceptional patience and clarity. Since the app was new to us, setting up the automation was a bit confusing initially, but Anjali guided us through every step and made the entire process smooth and hassle-free.

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 30, 2025

Straightforward app and lovely customer service, highly recommend it specially for startups and small businesses!

Using app

7 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 17, 2025

Did not generate any leads and charged my €60 for something in the last month AFTER i had uninstalled it - AVOID Nayan subsequently refunded my money and assisted me in setting up Pushowl.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

We are truly sorry to hear about your disappointing experience with unexpected charges. We understand how frustrating this situation must be. We want to assure you that our team is reaching out to you directly right now to resolve the billing concern and personally walk you through the proper setup to ensure you achieve success with web push marketing. We are committed to making things right and earning your trust back

4 / 5 Share

Nov. 5, 2025

Service client réactif et agent à l'écoute de nos besoins.

Store

INVHERA

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 3, 2025

Store

Hemeesa

Using app

10 days

4 / 5 Share

Oct. 14, 2025

Brevo is really a great tool for campaigns and automations. Easy to navigate and the features you need for an effective campaign and flows are there. PushOwl is also really useful for push notifications. If not for our email blasts being suspended multiple times, we would've continued using this tool. Special thanks to Harish for being so prompt in catering to our request to export some data for us. :))

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 13, 2025

Store

Unspoke

Using app

4 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 10, 2025

Der Support der App ist sehr zuverlässig und reagiert schnell auf Anfragen. Probleme werden freundlich und kompetent gelöst. Insgesamt eine positive Erfahrung.

Using app

2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 29, 2025

I had an absolutely excellent experience with technical support, thanks to Yash. Yash was incredibly patient and friendly throughout our conversation, which was very helpful as we worked through some complex integration details. He ensured that all my questions were answered, and everything was explained clearly and thoroughly. As a result, all my settings and configurations are now completely clear. What impressed me most was the speed of the response. Not only was the initial reply fast, but Yash's follow-up and resolution of the logo issue were immediate and generous. It's refreshing to receive such quick, effective, and polite support. Highly recommended!

Using app

12 days

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 22, 2025

Using app

24 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 14, 2025

So far, the app has been easy to navigate and understand. Also, customer service has been helpful for us. We hope we can use it to its full potential.

Using app

6 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 13, 2025

Revisiting an og app that works well for shopify clients. Hope the Brevo side works as well as what I experienced with Pushowl before.

Using app

10 months

Total reviews

12

Average rating

4.4

4 / 5 Share

May 15, 2025

SAV réactif, patient et efficace ! Merci à Sowbagya pour son accompagnement pour la création de ma première automatisation.

Using app

21 days

Total reviews

1

Average rating

4.0

4 / 5 Share

March 12, 2025

While this app can be a quite confusing to figure out how to navigate and use, with so many different settings, the customer service is great-Harish guided me right through the process, answering all my questions and showing me how to use different feature with screenshots and screen recordings, and most of the time he was very quick with his responses. Thank you Harish.

Using app

About 2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 5, 2025

Been contacting PushOwl for some technicals problems, and Pallavi have been such a great help for numerous issues. Reactive and always happy to help.

Using app

6 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 7, 2024

Rojen was incredibly helpful with a pricing issue that we had, he sorted it very quickly and was super helpful and lovely!

Using app

About 2 months

Total reviews

2

Average rating

4.5