PushOwl/Brevo: Email,Push,SMS
Email Marketing, Web Push Notifications, & SMS for Shopify
Rating
4.9
feedback
3,068
chart
#2,496
All reviews
Rating Breakdown
Nov. 7, 2024
Rojen was incredibly helpful with a pricing issue that we had, he sorted it very quickly and was super helpful and lovely!
Nov. 5, 2024
Support: Rojen was very helpful. He got my account back from suspension and helped fix some issues. App: A little confusing. Going to the app in Shopify sends you out to the PushOwl website. Clicking on email pages in their site sends you over to Brevo. Opt-in function seems a little buggy but haven't run multiple tests yet.
Oct. 24, 2024
Ich wurde sehr gut von Pallavi unterstütz. Es waren ein paar Probleme mit Brevo nach der Nutzung von PushOwl gegeben. Diese konnten von Pallavi gelöst werden. Ich würde trotzdem empfehlen, dass es hier eine anderen Lösung für Kunden gibt die bereits BRevo nutzen und dann Pushwol dazu nutzen möchten. Das Pricing muss einheitlich werden, sonst fühlt man sich als Kunden gettäuscht.
Oct. 22, 2024
Rojen was helpful, knowledgeable and was able to respond when he could. I'll be asking them again when I need some assistance.
Feb. 23, 2024
Update 2/23/2024: Customer service was quick to reach out and resolve the issue. Thank you guys. You have a great product. Pl fix this issue for me. *** 7 out of 10 times, when I try to use this app from Shopify Admin page, it says the page is temporarily down.. I like the app, but what's the use if I can't use it when I need it.
Nov. 30, 2023
great customer support, great app, totally satisfied with results, recommended
Aug. 29, 2023
La mia esperienza con PushOwl inizialmente è stata difficile ma poi grazie al supporto di Rojen è diventata molto positiva. Rojen è una persona molto disponibile e professionale, chiaro e disponibile. Voto 9\10
July 4, 2023
This great tool has proven to be immensely helpful in boosting conversion rates and maximizing business success.
May 3, 2023
Rojen helped me with understanding how this app works. I feel more comfortable trying it out in my store now. Hopefully it performs well for me.
March 31, 2023
just startning to use it. but so far the customer service is great. easy to get a hold of to ask questions, quick prompt reply's and a lot of support. they even gave me a free basic plan for a year.. so far i highly recommend sidenote : taransh was really helpful and informative.. give that dude a raise
Dec. 28, 2022
We have been using this app on our store for a while and we are pleased with the results it has been generating for us so far! Keep up the good work and hope to see more improvements to the app that will help us rake in more customers and sales! Appreciate the good work, thank you!
Sept. 5, 2022
Taransh helped me with onboarding process. Still early to tell but customer support is great. Thanks so much. I will let you know once I see results.
Aug. 18, 2022
We used this app in a paid version, which helped us recover some orders amount to 2900$ with automatic abandon notifications. Thanks for this app
July 26, 2022
customer support was very helpful! much better than previous apps used. cant wait to see the benefits it brings to our business
July 11, 2022
The app is easy to use and cost-effective. Helps us with Abandoned carts and letting our customers know of new products. Support are always helpful and attentive. Great App!
May 26, 2022
Utilicé la App y algunas cosas son intuitivas, otras no tanto, estaría bueno que tener un instructivo detallado con las herramientas. ........................................................................................................................................................................................................................................................................ ........................................................................................................................................................................................................................................................................ ........................................................................................................................................................................................................................................................................ ........................................................................................................................................................................................................................................................................ ........................................................................................................................................................................................................................................................................ ........................................................................................................................................................................................................................................................................ ........................................................................................................................................................................................................................................................................ ........................................................................................................................................................................................................................................................................ ........................................................................................................................................................................................................................................................................
May 25, 2022
Great app so far, the customer service is helpful but haven't really used te app yet. Would recommend so far.
May 11, 2022
Really good tool for reaching customers through web push notifications and very easy to use. Customer Support is also very good and are responsive on chat. Only downside is that I can't import subscribers into my CDP which means I can't unify my data in one system or report on the effectiveness and revenue from the app.
May 3, 2022
I needed help getting more sales online and I liked how accessible PushOwl was. Not to mention, the help for small business and free price point is very nice!
April 27, 2022
Great communication with support, they are always happy to answer all my questions. The apps seems to be very well thought true, and the notifications seem to be very compatible with all common browsers and platforms. Feels good to have this method where you can still reach a good bunch of your visitors, without needing their email addresses or other personal information. The only suggestion I would have is to make the statistics and conversion info a bit more transparent. The app statistics claim a lot of the conversion value now. But it's hard to see if the user actually click the notification popup, just the fast that the popup did show at one moment, is not convincing enough for me to dedicate the sale to PushOwl. ( if the customer did see a popup for example, and they order the next day based on my abandoned checkout email, then PushOwl will still count it as a conversion by Pushowl ). There is an email option where you can generate some sort of report that they sent to my email, but it , and where you can choose view based or click based report. But it would be better just to show a clear overview directly with all releated orders, order numbers, based on click, and how many minutes after a click or a view the order was placed. Much more transparent. This would also help analysing the behavior of my customers and the results of my campaigns better. Instead of generating email reports seperately. Hope you will take this in consideration, Keep up the good work.