Brevo PushOwl: Email,Push,SMS

Extremely confusing setup between Brevo.com and push owl, but outside of the difference between the two services, it was fairly quick to get things going. Yash, a customer support agent, does deserve 5 stars for his help in getting my account confusion sorted out. However the overall app I can't do more than 4 just due to the confusion between Brevo and PushOwl

Just starting interacting with this app, about the first things I'm setting up I have recevied a nice support

Great support experience and platform overall. Harish from the Customer Success team took the time to properly understand an issue with automations and followed through until it was fully resolved. Really appreciate the effort and clear communication throughout.

Buena atención por parte de los agentes humanos. Por ahora estoy aprendiendo a como hacer funcionar la aplicación .

Application vraiment pas pratique si on a déjà un compte Brevo. L'application Pushowl Brevo recréé automatiquement un nouveau compte et aucune synchronisation n'est possible avec l'ancien compte Brevo. Heureusement que le service client et notamment Piyush était là pour m'aider. Merci infiniment pour sa précieuse aide

Um weiter mit unserem Shopify Plus Shop Brevo zu nutzen, mussten wir die App verwenden, deshalb leider nur 4 Sterne. Das Onboarding war erst etwas holprig da wir zwei Shops anbinden mussten. Der Support bekommt 5 Sterne :) sie haben sich schnellstens gemeldetund waren sehr hilfsbereit. To keep using Brevo with our Shopify Plus store, we had to use the app, so unfortunately only 4 stars. Onboarding was a bit bumpy at first because we had to connect two stores. Support gets 5 stars :) they got back to us very quickly and were super helpful.

Piyush was extremely helpful in getting everything integrated properly for me once I ran into issues. I'm still new with the app, but I'm finding so many of these are not layman user friendly which is creating a lot of frustration for me.

If you're installing for the first time and have multiple Brevo accounts, make sure you are logged in to the right account before you start! I accidentally connected the wrong account to my store and then made a complete mess trying to fix it, but support was super helpful and quick to respond. I spoke to Anjali, who I would give 20/10 stars if I could!

Anjali Customer service was excellent. The app is functional and well thought out. Main issue is the deliverable emails that goes to spam.

Great support from the team. Anjali took care of all our queries with exceptional patience and clarity. Since the app was new to us, setting up the automation was a bit confusing initially, but Anjali guided us through every step and made the entire process smooth and hassle-free.

Straightforward app and lovely customer service, highly recommend it specially for startups and small businesses!

Did not generate any leads and charged my €60 for something in the last month AFTER i had uninstalled it - AVOID Nayan subsequently refunded my money and assisted me in setting up Pushowl.

Service client réactif et agent à l'écoute de nos besoins.

Brevo is really a great tool for campaigns and automations. Easy to navigate and the features you need for an effective campaign and flows are there. PushOwl is also really useful for push notifications. If not for our email blasts being suspended multiple times, we would've continued using this tool. Special thanks to Harish for being so prompt in catering to our request to export some data for us. :))

Der Support der App ist sehr zuverlässig und reagiert schnell auf Anfragen. Probleme werden freundlich und kompetent gelöst. Insgesamt eine positive Erfahrung.

I had an absolutely excellent experience with technical support, thanks to Yash. Yash was incredibly patient and friendly throughout our conversation, which was very helpful as we worked through some complex integration details. He ensured that all my questions were answered, and everything was explained clearly and thoroughly. As a result, all my settings and configurations are now completely clear. What impressed me most was the speed of the response. Not only was the initial reply fast, but Yash's follow-up and resolution of the logo issue were immediate and generous. It's refreshing to receive such quick, effective, and polite support. Highly recommended!