All reviews

Rating Breakdown

  • 5
    94% (1,575 ratings)
  • 4
    3% (57 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (25 ratings)

Reviews with Text

  • 97% (1,624)
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5 / 5 Share

Dec. 9, 2025

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

first time use it ,just trying not ready to start, but customer support very nice

Store

JD eSIM

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Me ayudaron genial en la integración. Gracias a Anjali por asistirme en las dudas con los popup.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

Pour pouvoir mettre en place des mailings automatiques pour les anniversaires, il faut demander au support la synchronisation des metafields de Shopify dans Brevo. Ensuite le champ "anniversaire" n'était pas sélectionnable dans le trigger de l'automatisation, et le technicien support a dû à nouveau le faire pour nous. Le technicien support qui accompagnait le sujet était très sympathique et réactif. Il mérite 5 étoiles ! Mais la synchronisation avec Shopify devrait être automatique...

Using app

5 months

Total reviews

2

Average rating

1.0

5 / 5 Share

Dec. 5, 2025

Excellent support from Anjali. Her guidance was precise, thorough, and delivered with great care. She made the entire process effortless.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Parfait !

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

My experience chatting with Raul was great, Raul is extremely knowledgeable and quick in his actions. My issues were solved quickly and efficiently.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Der Support mit Raul ist durchweg angenehm: Der Chat startet ohne Verzögerung, und alle Fragen werden prompt, klar und vollständig beantwortet.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Very helpful. Always available. Responding very fast. Explanations clear. Even created a Google Meet to help me further with additional questions. Thanks!

Using app

5 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 3, 2025

Nothing in this stupid platform works correctly. Even a simple abandoned cart flow. Reporting is poor, you constantly go redirect from one app to another for no reason. Customer service is the WORST! They are responsive until they get your money, after that you are alone with all the BS their platform has.

Store

HYKLE

Using app

2 months

Total reviews

18

Average rating

2.3

5 / 5 Share

Dec. 2, 2025

Sehr freundlicher und hilfreicher Kundensupport! Ich nutze Brevo seit etwa einem Jahr und bin bisher sehr zufrieden damit. :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Amazing support! And great app

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Merci à Raul de nous avoir aidé rapidement ! Message à l'équipe Brevo : nous aimerions tout de même avoir un délai de 72h pour changer notre carte de crédit lorsqu'il y a un souci de paiement, avant de nous passer automatiquement en forfait de base. En effet, cela peut engendrer du SAV suite à des automations qui ne se distribue plus.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Had the absolute pleasure of speaking to Raul from the support team! I found out that our setup between Shopify, PushOwl, and lastly Brevo was not setup correctly. As such, seeing that we have quite a sensitive Brevo setup, I was nervous about making big changes and potentially making a mess for our thousand of Email receivers. Luckily, I was put in contact with Raul, who responded as if we were in a direct message chat, and clearly explained how he would connect PushOwl to Brevo. Everything was seemless, and he was very patient with me, despite my multiple mentions of how the new connection could not mess up the existing Brevo setup. And with a couple of mails back and forth, I was up and running, now with a perfect synchronisation between Shopify, PushOwl, and Brevo. Thank you to Raul! If I every have any trouble again, I know that there is amazing help to find.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

Store

Millian

Using app

8 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 30, 2025

Straightforward app and lovely customer service, highly recommend it specially for startups and small businesses!

Using app

7 days

Total reviews

1

Average rating

4.0

1 / 5 Share

Nov. 28, 2025

20 dollars a month. Use to be free. Rip off!

Using app

About 5 years

Total reviews

4

Average rating

2.3

5 / 5 Share

Nov. 28, 2025

PushOwl has been a great tool for my store’s campaigns—simple, effective, and easy to use. What truly stands out is their customer support. Raul has been exceptional: fast replies, clear guidance, and genuine care in helping me optimize my campaigns. Excellent platform, even better support. Highly recommended.

Store

LAGMA

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Solucionaron mi problema enseguida. Gracias a Raul.

Using app

About 1 year

Total reviews

2

Average rating

5.0