
PushOwl/Brevo: Email,Push,SMS
Email Marketing, Web Push Notifications, & SMS for Shopify
Rating
4.9
feedback
3,155
chart
#2,377
All reviews
Rating Breakdown
March 18, 2025
I will recommend this app to everyone as surprised what you can achieve with getting customers and how it work. I have spoken with the customer representative name Hima, very helpful and she provided a lot of valued information for me to start using this app and get free plan for new starter, love this help from the app. Wishing you all the best and I hope you will get bigger and help a lot of customers like me.
March 13, 2025
I had an issue and reached out to customer support. I was assisted by Yash, who was incredibly helpful and quick in resolving my concern. It's always reassuring to know that theres a reliable team behind the app. Highly recommend!
March 12, 2025
This has completely revolutionized my business! So easy to use and basically automatic once you've got the ball rolling. Nayan is my lord and savior on the customer support team, a God amongst men. He's been at my beck & call from the start. Extremely patient with my lack of knowledge and amazingly professional! Can't recommend the package enough as a whole.
March 12, 2025
We've been a loyal customer for over four years, and it's disappointing to see how inflexible the pricing structure has become. We only need browse abandonment, yet we're forced into a costly bundle filled with features we don’t use and an excessive number of impressions we don’t need. There was a time when this feature was activated for us without issue, but now, the only option is an expensive plan that makes no sense for our business. Customer loyalty doesn't seem to mean much here, and instead of offering a reasonable middle-ground solution, we’re just being pushed toward higher-tier plans. If you're a small business with specific needs, be aware that you're likely to overpay for features you don’t use. Looking at alternatives now.
March 12, 2025
While this app can be a quite confusing to figure out how to navigate and use, with so many different settings, the customer service is great-Harish guided me right through the process, answering all my questions and showing me how to use different feature with screenshots and screen recordings, and most of the time he was very quick with his responses. Thank you Harish.
March 11, 2025
though it is a little hard to install initially, the customer service is truly amazing and really hands on to get everything integrated- so i really recommend. My agent Sowbagya was there with me every step of the way helping and guiding me through the integrations. So far so good!
March 7, 2025
Great support. You can connect your store with CRM very quickly thanks to the support team.
March 6, 2025
This app is perfect when you want customer data and marketing features in the same service. Easy to use, and the best part is being able to market to exactly the customers I want.
March 5, 2025
March 5, 2025
PushOwl is a fantastic app for push notifications! Super easy to use and highly effective for boosting engagement. The customer support is top-notch. Special shoutout to Arvind for his outstanding assistance. Highly recommend!
March 5, 2025
Brevo’s customer support is top-notch. I was connected with Pallavi she was fast, friendly, and super helpful. The app itself is easy to use and packed with great features. Highly recommend!
March 3, 2025
I initially downloaded PushOwl so that I could sync my clients from Shopify with my Brevo account. While I found the interface a little confusing and had some hiccups with the installation, I can only say that their customer support is world-class. I had a moment of panic when I thought I had deleted all of my Brevo account details, and I contacted the chat support for help. The agent, Sowbagya, carefully walked me through the process of linking my new accounts and showed me where all of the missing data was. She was kind, thorough, and patient. I went from sheer panic to feeling like I was in the best hands possible in just moments. If every company had people like this, we'd get a lot more done and be a lot happier. Five star service!
April 3, 2025
The setup was painful for our headless store, some of the triggers aren't properly documented or just half assed. Support took a couple days to respond with what we needed but was friendly otherwise. After that there has been an other support request because our Shopify users won't sync properly and the Brevo support hasn't responded for a week. We pay money for something we can't use properly.
March 2, 2025
Excellent customer service, even on the weekend. The customer service representative was very attentive and patient and willing to answer the many questions I had for her.
March 2, 2025
I got to know about this from Brevo website and giving it a try. Worth considering. Kudos to their Customer support. Agents are real human and so kind.
March 2, 2025
Sowbagya is very nice and helpful, good app of email marketing and more affordable that other app